Ordered a 32gb ram kit. It arrived well packaged and on time Unfortunately only 1 stick arrived, which didn't work. Contacted them out of hours, next day I had a response. I returned the... Ver más
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Consulta las opiniones de los clientes
I ordered 2 sticks of 8GB RAM but received only 1. Yet to receive any explanation, as their customer service isn't open until Monday, but just perplexed about how a simple mistake like this can be m... Ver más
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I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Ver más
Sound supplier of RAM in my experiences. Fully specified in the online shopping page and that is exactly what you get. I got a message to confirm my purchase choice. Easy to order the wrong one by mis... Ver más
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Información sobre la empresa
Escrito por la empresa
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Información de contacto
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, Reino Unido
- +441618770030
- drmem.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Top tier
Got myself a new PC as an upgrade to my old one. I picked all the bits I wanted and placed my order.
This was sent out the same day and delivered by 10am the next.
Everything was exactly how I asked and the service was excellent. I would highly reccomend this company.

Respuesta de Doctor Memory
Brilliant customer service
Brilliant customer service, we ordered the wrong gaming computer returned with no issue

Respuesta de Doctor Memory
Prompt & Reasonable
Prompt delivery and prompt communincation with support team, but above all a good price.

Respuesta de Doctor Memory
computer pc quickly supplied
computer pc quickly supplied. Had a wee problem. Company quickly helped solve the problem.

Respuesta de Doctor Memory
Terrible experience. I ordered a prebuilt PC via Amazon UK…
Edit: I am being asked to provide more information, whatever that means, with the threat of this review being taken off. I am not going to do that. Trust Pilot clearly favour the seller over the buyer. This was my experience buying from Dr. Memory. I have the same review on Amazon UK.
I ordered a prebuilt PC via Amazon UK and after recieving the PC I discovered there were several used parts and others that I was told were something else for example I was expecting an m.2 SSD but got a SATA 3 SSD, I was expecting 3200mhz RAM but got 2666mhz RAM, I was expecting a 550 watt bronze rated PSU but got a 500 watt unrated PSU. This was sent to me in an email after asking for more information, yet it was still wrong. I have since returned the PC ( 6th February 2023 ) and have now been told ( 13th February 2023 ) that they don't have it and nobody knows where it is. This is £646 I paid that I am not getting back as it stands. Based on this experience I would avoid purchasing from this seller. ( Additionally I am looking to CAB for advising how to proceed, I can highly recommend AWD-IT or Overclockers as a quality and reliable alternative for anything related to PC )
Fantastic pc
Fantastic pc for the money. Everything works perfectly. Was delivered very quickly as well.
Completely clean, bloatware free install of windows as well, although i've put the SSD from my old pc in, with a windows 10 pro install on it.
Extremely pleased with it.

Respuesta de Doctor Memory
Gaming PC
Bought a gaming pc which was discounted and supplied with a free keyboard and mouse. Very well packaged and delivered within a couple of days. Very happy with my purchase.

Respuesta de Doctor Memory
Gaming PC for son
Easily found the most suitable PC. Ordered, confirmed and delivered. Great product with very responsive customer service. Nice touch with the keyboard and mouse. Highly recommended.

Respuesta de Doctor Memory
Less than 24hr to deliver.no problems…
Less than 24hr to deliver.no problems at all

Respuesta de Doctor Memory
Gaming pc, inside box had 2 empty boxes, contents booklet states headphone and speakers but none present, why empty boxes?
Box with pc in it which was received had two empty boxes in it, content booklet states that headphone and speakers are in list but boxes empty, why empty boxes and why in content list if not provided?

Respuesta de Doctor Memory
Not concentrating I ordered wrong type…
Not concentrating I ordered wrong type of memory. Auto e mail from DM made me check- good idea. Order cancelled and credit received promptly. Good and prompt service

Respuesta de Doctor Memory

Respuesta de Doctor Memory
What a brilliant company
What a brilliant company! My son wanted his first gaming PC and we had no idea where to begin. One phone call and great, simple, understandable advice for someone who has no idea about computers. We have one very happy son. I contacted them again after to ask about installation of a game - they were again brilliant! Can not praise their customer service highly enough. Thank you!

Respuesta de Doctor Memory
My son wanted a gaming computer and…
My son wanted a gaming computer he'd found one on this sight.Tbh id never heard of them.i ordered it as it was what my son wanted ,its a good spec for the price and arrived few days later as per emails.Very pleased with quick delivery and comms.It was missing a controller but a email to them was answered the next day informing me one was being sent .Overall a very good service.

Respuesta de Doctor Memory
Poor product even worse customer service.
PC had cheap packaging stuffed inside the unit which burst over the hardware. Unit not surprisingly wouldn't turn on.
I contacted Doctor Memory the same day, had a response a couple of days later stating I should package it back up and ask for a collection date which I did.
It's now 3rd Jan, still no response, no collection date, no refund. This was a Xmas present for my son who has had a pretty miserable time over the school hols because of this experience. Would never buy from these again.

Respuesta de Doctor Memory
The website is easy to use and I was…
The website is easy to use and I was able to speak to someone at the company when I had a question. The delivery of the item was excellent. Then although I had an issue with a part, the company dealt with it quickly and the replacement part delivered with one day!

Respuesta de Doctor Memory
Promised next day delivery which was…
Promised next day delivery which was not fulfilled
Brilliant service from start to finish Great helpful and professional…
Great helpful and professional service.Absolutely delighted with service from the lads working there for the advice given to me over the phone as to which pc to choose.

Respuesta de Doctor Memory
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