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Dublin Plumbing Services Opiniones 

297
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delighted with the work by Danny today - arrived on time, knew exactly what needed to be done. Excellent plumber, took great care and detail to attention. Did a superb job fixing the complicated le... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Danny arrived out to replace a shower today.He was courteous, friendly and extremely hardworking. There were a lot of unforeseen issues with old pipes and he managed to fix everything efficiently and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service from initial call to completion. Trish explained everything to me & follow up appt. received next day. Paul was very efficient explaining whole process when he inspected. Cylinder fi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Appointment went OK, plumber took notes about a future invoice to fix things. However after two months and some emails and calls I haven't got anything. After leaving my review, my case got flagged... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero
  2. Reformas de baño
  3. Proveedor de calderas
  4. Servicio de instalación de gas
  5. Servicio técnico de calefacción y calderas

Escrito por la empresa

Dublin Plumbing Services are the leading reactive Home & Commercial Plumbers & Heating engineers in the Dublin & greater Dublin area with eight branches across North and South Dublin and an operations and logistics center in Dublin Industrial Estate. With over 35 years experience in all aspects of heating and plumbing we feel sure we can offer a comprehensive and best in class range of plumbing, heating & bathroom solutions and all are other services, throughout Dublin to the residential, commercial and industrial sectors. We employ all our plumbers & service engineers and pride ourselves in investing thoroughly in the constant upskilling of all our staff , the most important thing for us at Dublin Plumbing Services is the spirt of our team. We believe we are one of Dublin's largest and most reliable heating & plumbing companies, we have established a solid reputation as being a professional, friendly, trustworthy service provider. We are fully committed to providing the best customer experience to all our customers and have put in place a customer charter to ensure the delivery of the best service from beginning till the end. We believe in open and transparent interactions with our customers and endeavor to work constantly to provide all our customers with a good experience in what is normally a fraught and anxious time for our clients , we do occasionally make mistakes and if this happens we commit to make sure we leave every customer happy.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(297)

81 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good results

The work was done well, and I'm happy with the result. My only quibble was that it took a surprising amount of time (and reminders) to get the quote after the initial visit. Presume it was an anomaly.

23 de julio de 2025
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Respuesta de Dublin Plumbing Services

Hi Tony

Many thanks for your kind review , I note that we were a little slow in getting the quote to you We try to get all quotes out to clients within 24 hours and I apologize for the delay

Hugh
DPS

Valorada con 4 estrellas sobre 5

A very speedy response from Dublin…

A very speedy response from Dublin Plumbing Services, quick identification of the problem and immediate resolution. It's a little more expensive than I expected but having been scammed by another plumber recently, I was willing to pay for Dublin Plumbing Services very professional and honest service.

23 de junio de 2025
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Respuesta de Dublin Plumbing Services

Hi Eimear many thanks for your kind review and trusting us to solve your issue , we are here whenever you need us

Regards Dublin Plumbing Services customer service team

Valorada con 5 estrellas sobre 5

Leaking pipe

We had a leak that needed emergency attention. Called DPS and was dealt with in a very caring, professional manner. I was delighted to be informed that someone would be with me immediately.
The plumber that arrived was the definition of professional and knowledgeable. He listened to our story of our issue, reassured us and got to work on the problem, fixing it within 40 mins. He was an expert at his job and really understood our predicament. (We have two toddlers in the house). He left with a smile and told us to contact DPS is there was ever another issue. Help was near hand. It is truly refreshing to meet such great tradespeople and office staff in today's fast paced world. Highly recommended. 10/10 on all fronts.

23 de junio de 2025
Opinión espontánea
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Respuesta de Dublin Plumbing Services

Hi Alan

Thank you so much for your kind words and for taking the time to leave us a review! We're really glad to hear you had a positive experience with us — it means a lot to the whole team.

If you ever need anything in the future, we're always here to help. Thanks again for your trust and support!

Best regards,

Dublin Plumbing Services

Valorada con 5 estrellas sobre 5

Exceptional Service

Exceptional Service. From start to finish, job was completed on time, text messages were sent to say the guys were on the way, never late. A very messy lead pipe replacement, and the home was left spotless on completion. From the service in the office to the actual work on site all i can say was faultless. Highly recommended, and will pass on the contact to anyone i know. Well done all. Absolute Rarity for service like this these days

23 de junio de 2025
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Respuesta de Dublin Plumbing Services

Wow Linda ! we are so happy with our 5 star review ! the whole team are delighted with the great feedback . It takes hard work from the whole team every day to maintain standards and its brilliant to get such a positive review.

Regards

Hugh
Dublin Plumbing Services Customer service Team

Valorada con 5 estrellas sobre 5

Toilet plumbing problem

I rang early in the morning with a problem involving my toilet in my apartment. The person on the phone was very helpful and as the problem was urgent she got me an appointment the same day and promised to ring me back if she had to make it for the next day.the plummer arrived soon afterwards and was very polite and did his best to repair the problem so i had a good product that would last.i was impressed and very grateful. I will be usuing your services agsin should the need arise .tnk you

17 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi Marie

What a great review , we try every day to be the best we can and its gratifying for the whole team to get good feedback , remember we are here when ever you need us !

Dublin Plumbing Services

Valorada con 1 estrellas sobre 5

Call out charges in disguise

Rang this company who advertise no call out charge. When I asked about someone calling out I was told there is a charge of €120plus VAT to be paid up front to the company before anyone even calls out or looks at the job. I asked if i could pay on the day when the person arrives and examines the problem but i was told no. So basically there is a call out charge in disguise. I did not proceed with the arrangement.

17 de junio de 2025
Opinión espontánea
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Respuesta de Dublin Plumbing Services

Hi Sharon,

Thanks for your feedback, sorry to hear you didn’t have a good experience. Just giving a bit of context, a call-out charge is the amount for a plumber to come to one’s house (travelling time, diesel, parking, etc) and would be added to the bill. We do not charge that, we only charge for the labour of our technicians. The upfront payment is a common practice in many businesses across the country, but we understand that it may still cause frustration for some customers.
Please be sure you are always welcome to call us at 018330033 or reach us by email at info@dublinplumbingservices.ie. Thank you for your understanding.

Best regards,

Natalie
Dublin Plumbing Services

Valorada con 5 estrellas sobre 5

A professional and efficient company who respect their customers.

Arrived on time had rung ahead to let me know.
Completed the job to my satisfaction.
Service follow up was prompt and professional

21 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Eilish

Were delighted with your review and for our 5 stars ! we try every day to be the best we can be , the team will be delighted !

Many thanks

Dublin Plumbing Services

Valorada con 1 estrellas sobre 5

Outrageous Price

I had a callout on Thursday with Dublin Plumbing Services. 120 Euro to spend 10 minutes here and tell me I needed new expansion vessel and 2 new valves to fix the problem. Subsequently sent an email with a price of 650 Euro to replace expansion vessel and 2 valves..this was after a generous discount of 120 Euro. I decided to go elsewhere and was charged 120 Euro by a Plumber to recharge the expansion vessel, a service I was not offered by Dublin Plumbing Services. The quote tp fix the problem was outrageous. A very bad experience and I will not be using Dublin Plumbing Services again.

Thanks for the Reply Hugh. There was no initial recharge done of the Vessel by Dublin Plumbing Services and the Plumber I ended up using was charging 300 if I needed a Vessel Replacement.

Hugh contacted me by phone on 5/6/25 and subsequently refunded me the callout fee as no work was carried out on the boiler. I was not expecting to be refunded and it was a nice gesture by Hugh.
Thanks
Daragh

29 de mayo de 2025
Opinión espontánea
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Respuesta de Dublin Plumbing Services

Hi Daragh

Thank you for your feedback, and we're sorry to hear you're dissatisfied with our service.

Plumbing can often be complex, as there are usually several ways to address an issue — from short-term fixes to more permanent, long-lasting solutions. In this case, we recommended the installation of a new unvented cylinder kit because, in our experience, simply recharging the vessel tends to be a temporary fix.

It often results in additional call-outs and further part failures down the line, which we try to help customers avoid.

To be fair, we did deduct the cost of the initial recharge from the total quote we provided to reflect the assessment already carried out.

We always aim to offer long-term, cost-effective solutions rather than quick fixes that may result in repeated inconvenience and expense.

Please let us know if you have any further questions — we’re happy to discuss this in more detail and you can call me on 018330033 anytime

Best regards,

Hugh
Dublin Plumbing Services

Valorada con 5 estrellas sobre 5

We had a pretty complex leak issue…

We had a pretty complex leak issue within the walls of our apartment and the guys located and fixed the issue. I’m very grateful for all their help & expertise. I would definitely recommend them to anyone who needs an experienced plumber.

28 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Anthony,
Thank you very much for your review, it reinforces our strong customer service values and do not hesitate to contact us if you require any of our other services.

Kind Regards
Dublin Plumbing Services
Customer Service Team

Valorada con 5 estrellas sobre 5

Reliable service and easy process

It is not the first time I use this company and I am more than happy with the results. Everything from start to finish ran smoothly, I got a quick response to all through the process.
Thank you so much DPS for all your help, I will be back for sure.

30 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Patricia,
Thank you very much for your review, it reinforces our strong customer service values and do not hesitate to contact us if you require any of our other services.

Kind Regards
Dublin Plumbing Services
Customer Service Team

Valorada con 5 estrellas sobre 5

Brilliant service will use them again.

Andy came out to complete some work in my property. He was polite, efficient and professional. The turn around time from when I called, to the engineer coming out was same day. Very happy with this service I'll definitely be using them again.

30 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Anita,
Thank you very much for your review, it reinforces our strong customer service values and do not hesitate to contact us if you require any of our other services.

Kind Regards
Dublin Plumbing Services
Customer Service Team

Valorada con 5 estrellas sobre 5

Fast, efficient service that won’t break the bank

Discovered last Thursday that an overflow pipe from our water cylinder was leaking. Rang Dublin Plumbing Services first thing last Friday & they were out by noon. Fixed the issue in less than 20 minutes. Great service & very well priced too. Would highly recommend

16 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Dan

Many thanks for the 5 star review, remember you can contact us for any electrical , tiling and of course plumbing issues .

DPs customer service team

Valorada con 2 estrellas sobre 5

Very slow process

Very slow process. I had to call several times. Even after the first visit by technicial it took several days to get a quote. Sorry. Could be happier!

16 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Mohammed,

Thank you for your message, and you're absolutely right—we were slower than our usual 5-star response times, and I appreciate you bringing it to our attention.

I’ve reviewed the details of your call and can confirm that we attended on Thursday, 15th May, where we diagnosed an issue with the immersion. You should have received your quote by Friday, 16th May; however, due to some internal operational difficulties, we were only able to complete and return the quote to you on Monday, 19th May.

I’m pleased to note that the job was completed on Wednesday, 21st May. As a long-standing and valued customer, you're right to hold us to the high standards we set for ourselves, and I want to sincerely apologize on behalf of the entire DPS team for the delay and any inconvenience caused.

Thank you again for your patience and continued trust in us.

DPs customer service team

Valorada con 5 estrellas sobre 5

Professional Services

Oisin was amazing friendly and very polite. On time and did a great job
Very impressed by the service

16 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Martin

Many thanks for the kind 5 star review , I will of course pass on your comments to Oisin and the rest of the team !

DPS customer service

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service. Quick response, efficient , friendly and knowledgeable. Delighted to deal with Patricia on WhatsApp and Andy the plumber. Dublin Plumbing will be our go to in the future and I’ll be very happy to recommend them.

16 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Thanks Dil , I will pass on your comments to Andy and Patricia , and were delighted we will be your go to plumbing company !

Regards

The DPS team

Valorada con 5 estrellas sobre 5

Very good but pricey.

The quality of the work which necessitated replacing the Filler Valve was first class and carried out by a nice friendly fella whose name I can't remember.
I thought the Domestic Rate Call Out of €176 plus VAT was steep but so be it!

16 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Bernard

Many thanks for your 5 star review , its much appreciated

The DPs customer service team

Valorada con 5 estrellas sobre 5

Excellent Service

Took a few goes to eventually solve an unusual issue (thanks Andy) but DPS were committed to resolving the problem as quickly as possible.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Dublin Plumbing Services

Hi Willie

Thanks for the review , Andy said it was an unusual issue ! but that's what we do - stay with it till its resolved ! you know where we are if you need us again

Regards

DPS Customer service team

Valorada con 5 estrellas sobre 5

Excellent service on my boiler

Excellent service on my boiler. Professional from start to finish.

2 de mayo de 2025
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Respuesta de Dublin Plumbing Services

Hi Rosie many thanks for your 5 star review

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