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Dublin Plumbing Services Opiniones 

297
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delighted with the work by Danny today - arrived on time, knew exactly what needed to be done. Excellent plumber, took great care and detail to attention. Did a superb job fixing the complicated le... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Danny arrived out to replace a shower today.He was courteous, friendly and extremely hardworking. There were a lot of unforeseen issues with old pipes and he managed to fix everything efficiently and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service from initial call to completion. Trish explained everything to me & follow up appt. received next day. Paul was very efficient explaining whole process when he inspected. Cylinder fi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Appointment went OK, plumber took notes about a future invoice to fix things. However after two months and some emails and calls I haven't got anything. After leaving my review, my case got flagged... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero
  2. Reformas de baño
  3. Proveedor de calderas
  4. Servicio de instalación de gas
  5. Servicio técnico de calefacción y calderas

Escrito por la empresa

Dublin Plumbing Services are the leading reactive Home & Commercial Plumbers & Heating engineers in the Dublin & greater Dublin area with eight branches across North and South Dublin and an operations and logistics center in Dublin Industrial Estate. With over 35 years experience in all aspects of heating and plumbing we feel sure we can offer a comprehensive and best in class range of plumbing, heating & bathroom solutions and all are other services, throughout Dublin to the residential, commercial and industrial sectors. We employ all our plumbers & service engineers and pride ourselves in investing thoroughly in the constant upskilling of all our staff , the most important thing for us at Dublin Plumbing Services is the spirt of our team. We believe we are one of Dublin's largest and most reliable heating & plumbing companies, we have established a solid reputation as being a professional, friendly, trustworthy service provider. We are fully committed to providing the best customer experience to all our customers and have put in place a customer charter to ensure the delivery of the best service from beginning till the end. We believe in open and transparent interactions with our customers and endeavor to work constantly to provide all our customers with a good experience in what is normally a fraught and anxious time for our clients , we do occasionally make mistakes and if this happens we commit to make sure we leave every customer happy.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(297)

81 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast and reliable

Andy was really quick in diagnosing the problem with my cylinder. Excellent work done, and lovely staff in the office too. I will definitely be using this company again!

15 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi Natalie Many thanks for your kind review I will pass on your kind words to Andy

DPS customer service

Valorada con 5 estrellas sobre 5

Good customer service and very efficient

Good customer service and very efficient

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi John
Many thanks for the kind review , don't forget you can also call us for any tiling jobs , small building works , electrical issues and drain unblocking Regards
Dublin Plumbing services

Valorada con 2 estrellas sobre 5

Needed to pay twice for the job

We had to pay for a visit to advise what needed doing and then pay again for a second visit to do the work

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi Robert

I know we called to your business to assess a leak , and issued a quote for further works ( which included a refund for the first visit ) and I know we subsequently called back to complete the quote , I have no other information after that , I will look into this call and get back to you ASAP

Regards Hugh DPS

Valorada con 1 estrellas sobre 5

Not a success

Not so good nothing was fixed and the problem not found, got a new Plummer and it seems the problem was a stiff valve .

17 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi Catriona ,

I've investigated your job and spoken to the engineer and he has given me details of the call , it seems we called to a gas boiler breakdown on a Viessmann boiler (approx. 1 year old ) which was not firing , after Andy's initial investigation he rang the manufactures technical agent in Dublin and went through all the parameters and fault codes with them , after completing all this the Viessmann tech team advised him that in there opinion it was a manufacturers fault most likely around a diverter valve .

At this stage we should have asked Viessmann to come out and complete a warranty call , and this is where our service did not meet our standards , Customer service is vitally importance to us and I fully understand why you are unhappy , and as discussed on our phone call I am happy to refund your initial payment .

Hopefully you will consider using our services again

Hugh DPS operations team

Update 23rd April - after having a telephone conversation with Caitriona I agreed the call was not completed according to our standards and we refunded the initial payment .

Valorada con 5 estrellas sobre 5

Great service

Alan was really helpful and able to sort a problem with my boiler very quickly

17 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thanks Joanne I will pass on your kind words to Alan - DPS operations team

Valorada con 5 estrellas sobre 5

very good

very good, on time, detailed, efficient, polite. all good!!

17 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thank you we pride ourselves on been punctual and professional , appreciate the feed back -The DPS team

Valorada con 4 estrellas sobre 5

The quick response from making initial…

The quick response from making initial contact to the call out happening. It all happened within the same day. The staff member was professional, thorough and knowledgeable.

17 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thanks for the review we are lucky to have a great team !-DPS

Valorada con 5 estrellas sobre 5

Excellent Service

They were fast acting and responding to any issues with honest dealing. Also, the quality of work done is impressive.

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thank you for your 5 star review -The DPS team

Valorada con 3 estrellas sobre 5

The call out was quick which was great…

The call out was quick which was great as the problem needed to be addressed. The source of the problem was found very quickly. Staff member was very nice and helpful.
Was disappointed that no action had been taken to fix the problem by Dublin Plumbing Services as the call out fee was dear. Another company had to be called out to fix the problem.

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Hi Lorraine thank you the review is very fair , Just to explain our engineer unfortunately could not unblock a mains drain as he did not have the necessary equipment on board with him , I will contact you privately to discuss this further thanks again The DPS team

Valorada con 5 estrellas sobre 5

Speedy reliable and efficient…

Speedy reliable and efficient installation and advice from your installer.
Good value and service overall from the initial phone call to closing out our warranty.
Overall a very satisfactory service.

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thank you for your kind review , we try really hard to do our best every day , and were lucky at DPS to have great team members - thank you again from a happy DPS team !!

Valorada con 5 estrellas sobre 5

Under floor heating finally fixed

Under floor heating finally fixed! Great service

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Great your underfloor heating is working well , thanks for the 5 star rating ! -The DPS team

Valorada con 5 estrellas sobre 5

Thanks To Dublin Plumbing for…

Thanks To Eoin and Dublin Plumbing for diagnosing the need for a pump upgrade and 2 new valves.
We are finding all the underfloor heating is working efficiently in each room and very comfortable. Thanks again Derek and Rose

14 de abril de 2025
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Respuesta de Dublin Plumbing Services

Thank you for your kind review i have passed it on to Eoin , and don't forget we also offer a Tiling , Drainage and electrical service as well .
regards

The DPS Team

Valorada con 5 estrellas sobre 5

Solved long standing problem

Had a long standing problem with radiators in kitchen. Eoin from Dublin Plumbing Services solved the problem. It took a lot longer than expected but we were only charged the original quoted price. Eoin was determined to get it sorted and our heating system has never worked better.

31 de marzo de 2025
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Respuesta de Dublin Plumbing Services

Thanks for the review Catherine , Yes it was a tricky job but you were a pleasure to deal with -Regards Hugh DPs

Valorada con 5 estrellas sobre 5

Very professional

Very professional, friendly and did an excellent job. Very easy to deal with, turned up on time and did a great job.

31 de marzo de 2025
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Respuesta de Dublin Plumbing Services

Many thanks for the kind review , its a big team effort here in DPS !

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