Dutch Cargo Bike - Melbourne - Flagship Store Opiniones 

479
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased 2 Amflow MTB's from Dutch Cargo Bike, and I cannot recommend them highly enough. From day one, their communication and responsiveness have been absolutely top-tier. A massive s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Mayorista de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Tienda de artículos para deportes al aire libre
  6. Tienda de deportes
  7. Tienda de reparación de bicicletas

Escrito por la empresa

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Escrito por la empresa

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Información de contacto

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Excelente

TrustScore: 5 sobre 5

479 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(479)

110 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Great price. Love the bike!

7 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Gideon — really appreciate it.

Great to hear you’re happy with the price and service, and most importantly that you love the bike. If you ever need anything down the track (setup tips, accessories, servicing), we’re here to help.

Valorada con 5 estrellas sobre 5

efficiency

efficiency, pricing

6 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Mark — appreciate the review.

Great to hear you were happy with our efficiency and pricing. If you ever need anything else, we’re here to help.

Valorada con 5 estrellas sobre 5

Great service and bike

27 de enero de 2026
Opinión espontánea
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jasper,
Thank you so much for the kind words! We're thrilled to hear you enjoyed both the service and the bike. Hope to see you again soon for another ride!

Valorada con 5 estrellas sobre 5

Smooth process

Smooth process, good selection and excellent dealing. Thanks

13 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Harinder,
Thanks a lot for your thoughtful review! We're glad you had a smooth experience and found the right fit from our selection. It was a pleasure helping you!

Valorada con 5 estrellas sobre 5

Item was as advertised

Item was as advertised, as priced and shipped quickly. Great service.

12 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi there,
Thank you for the great feedback! We're glad everything was just as expected and that your order arrived quickly. Appreciate your support and hope to serve you again soon!

Valorada con 4 estrellas sobre 5

Purchased a new specialized gen4

Purchased a new specialized gen4. Good communication and quick turnaround to get bikes ready.
The only issue was rear brakes had an issue after one ride, my mate also had the same issue on his

9 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 4-star review and for choosing the Specialized Gen4.

I’m glad the communication and turnaround hit the mark, but I’m sorry to hear about the rear brake issue after the first ride—especially with your mate experiencing the same thing. That’s not the experience we want you to have.

When you raised it, we acted quickly to support a local fix so you could get back riding without delay. We’re also taking this feedback seriously and tightening our final pre-delivery checks to ensure brake pressure and setup are verified before any bike leaves us.

If you’d like, please send through your order details (and any notes from your mechanic) and we’ll log it properly and make sure everything is 100% going forward.

Thanks again for the feedback—it genuinely helps us improve.
Jurgen

Valorada con 4 estrellas sobre 5

The after order support was great.

The after order support was great.
However the bike originally ordered, whilst shown as available on the web site, was not actually in stock resulting in us having to order an alternative, best to ring them direct to confirm availability prior to ordering on line

13 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 4-star review.

I’m glad the after-order support was great, and I’m sorry about the stock mix-up. The bike showing as available when it wasn’t is frustrating and shouldn’t happen—especially when it forces you to change your plan and order an alternative.

We’re tightening up how our website stock levels sync with real inventory to reduce the chance of this happening again. If you ever need anything further with the bike you chose, just reach out and we’ll help.

Valorada con 5 estrellas sobre 5

All staff I dealt with were great along…

All staff I dealt with were great along with the staff at Laneway Cycles in Annandale who put my bike together and adjusted it for me.
I really love my Specialized Levo 4.
Would recommend them to all of my MTB mates and even though they are VIC based, purchasing was simple and communication was clear throughout the whole process.

6 de enero de 2026
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 5-star review.

Great to hear the team looked after you, and that Laneway Cycles in Annandale did a solid job with the build and setup. Even better that you’re loving your Specialized Levo 4.

We really appreciate the recommendation to your MTB mates, and I’m glad the interstate purchase was straightforward with clear communication throughout. If you ever need anything—setup tweaks, accessories, or service advice—just reach out.

Valorada con 5 estrellas sobre 5

Great service

Australia Post screwed up the delivery but Dutch cargo bike stepped up and resent the package before they got an answer from Australia Post
Great service

25 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Super friendly and knowledgeable staff

I was looking for a non-electric, low-footprint cargo bike and found Dutch Cargo Bikes online, as they had exactly what I wanted on sale. Signing up for their newsletter gave me another $50 off. I booked a test ride mainly to see the colour of the bike in real life, and Yoga opened the box for me to make sure I liked it. He helped me load the bike into the car and was super friendly when I needed help after assembling the bike myself.
When I went back to tighten a few screws and check whether the gears were set up properly, I met Jürgen, who was also super friendly and knowledgeable. He contacted Tern regarding a request I had. After their mechanic checked my gears, he helped properly tighten all the screws and fixed a small rattling noise on my front rack.
My daughter was entertained by a little bubble machine they had standing around.
All in all, I can highly recommend these guys if you’re after a cargo bike. They also have heaps of different models available for test rides.

6 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much for the 5-star review, Norm.

Really glad we could help you find the right non-electric, low-footprint cargo bike and that the sale + newsletter discount worked out well. I’ll pass your kind words on to Yoga and our mechanic—great to hear they could sort the loading, final checks, gear setup, and that front rack rattle for you.

And love that your daughter enjoyed the bubble machine too. If you ever want a quick follow-up check after a few weeks of riding, or need anything for adjustments/accessories, you’re always welcome to drop by.

Valorada con 5 estrellas sobre 5

Love love my bike!

Wonderful advice from super helpful staff. Listened to my concerns and went through everything very carefully to select the right bike for me. Great to have the videos of my bike to help me get started. Shipped to Queensland and all arrived so well. Have answered queries since then and helped this 74yo now enjoy my riding! Love my bike - red Issy!!

1 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much for the 5-star review, Shirley.

So pleased we could help you choose the right bike and get everything set up in a way that felt comfortable and confidence-building. Great to hear the delivery to Queensland arrived safely and that the videos have been useful for getting started.

If any questions come up as you keep riding, we’re always happy to help. Enjoy your red Issy!

Valorada con 5 estrellas sobre 5

Great people to deal with.

Great people to deal with and the best prices I could find. Communication was excellent. These people actually care about service, a rarity now days.

3 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the review, Janet.

Really glad you found the pricing competitive and that our communication and service stood out. We appreciate you taking the time to mention it—it means a lot.

Valorada con 5 estrellas sobre 5

Thanks for the quick delivery

Thanks for the quick delivery! Appreciate the great service as always.
And you were spot on about good quality being cheaper in the long run!

1 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the review, Shayne.

Glad the delivery was quick and that the service hit the mark again. And great to hear the “buy quality once” approach is paying off—appreciate your support. Cheers, Jurgen

Valorada con 5 estrellas sobre 5

Dream bike

Dream bike

I’ve tried a lot of bikes and developed a concept for the perfect bike for me. When I found it I couldn’t believe my luck.

The iSY combines an upright posture with adjustable handlebar and seat height . It has a step through which enables easy and safe mounting and getting off. And it is a Bosch e-bike so it should be safe from fire risk. It’s also very light weight.

More than my ideal, this bike can be reduced in size to a flat surface which fits into a car without folding.

When I dream of cycling it’s like flying - weightlessly through a city or countryside. Now I live about 8 kilometres from Bellingen in rural NSW and really do fly slowly into town to do my shopping. However much I buy it never feels heavy and I cruise the hilly road home in the same time.

I discovered the power of e-bikes in Germany. It isn’t about going fast but about getting around comfortably for a long time. With a friend we cycled for 4 hours and covered about 80 kilometres on dedicated cycle paths but a couple of kilometres before getting back home I ran out of battery. Then I knew how important the electric assistance was.

Back in Australia I tried it out too. There are not many facilities for biking here unlike in Germany where bikes have equal rights or in Holland where non-lethal transport has priority over killer cars. In Bellingen we rely on the alternative culture and the general absence of infrastructure to be safe . Not many cars is a clear advantage. When a road is upgraded no cycle paths are included so progress makes things worse here. Despite this the number of cyclists is increasing quickly.

So I found my dream bike online and researched the shop well, spoke to them, and sent the money. A couple of days later it arrived.

Shops like this are rare all over the world. I found one in Berlin selling only Holland bikes. The nicest bikes are from Holland.

If you’re after a smooth ride talk to them at Dutch Car Go in Moorabbin in Melbourne.

17 de noviembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Neil,
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear the i:SY fits your needs so perfectly and that your experience with Dutch Cargo has been so positive.
Your trust and your story mean a lot to our small team. Please reach out anytime—happy riding!
Warm regards,
Dutch Cargo

Valorada con 4 estrellas sobre 5

Test road the bike and ordered on the spot

Test road the bike and purchased gears and mechanical components set perfectly

10 de noviembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your great review! We're delighted to hear that your test ride made the decision easy and that everything—from the gears to the mechanical setup—felt spot-on.

Enjoy the rides ahead, and please reach out if you ever need anything!

— The Dutch Cargo Bike Team

Valorada con 5 estrellas sobre 5

Legendary Customer Service

The customer service was absolutely exceptional end to end. Even included delivery to local bike shop in Newcastle who provided a white glove service for hand over. Was very fast and the team could not have been more accomodating to my requests and modifications to my order. Recommended!

1 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with us—from ordering to delivery—felt smooth and well-supported. It’s great to know our Newcastle partner provided a seamless handover and that our team could accommodate your requests along the way.

We truly appreciate your recommendation and hope you enjoy every ride on your new bike!

— The Dutch Cargo Bike Team

Valorada con 5 estrellas sobre 5

Excellent customer service!

Excellent customer service and guidance throughout the entire process. Ability to trial the bike for a good period of time prior to purchasing was valuable.

1 de diciembre de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your lovely review! We're so glad to hear that our guidance and support throughout the process made your experience a positive one. It’s great that the extended trial period helped you feel confident in your decision—it's an important part of finding the right bike.

We truly appreciate your feedback and hope you enjoy many happy rides ahead!

— The Dutch Cargo Bike Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más