My Mother died, and I called East coast mobility to see if they were interested in buying the scooter Mother had bought from them 18 months previously.....they offered a maximum of £100. I thought car... Ver más
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Had a problem with my husband’s scooter whilst on holiday locally so I rang them, the lady apologised they couldn’t send anyone out today but offered to check it when we got to them, which they did. A... Ver más
La empresa ha respondido
East Coast Mobility went the extra mile when our skylight window lost power and we were not able to close during a freezing cold spell.From our initial contact with Kelly who arranged for Grant to com... Ver más
La empresa ha respondido
Had an annoying rattle on a scooter bought from them some years ago.A technician at no charge rectified the problem with no fuss despite some problems in friendly courteous way. Excellent service wi... Ver más
Información sobre la empresa
Escrito por la empresa
East Coast Mobility are a family-owned and family-run mobility retailer with one strong mission: to enhance the lives of the less able. We have been striving for this for over 20 years now and are constantly working hard to make your life easier to maximise mobility. From mobility scooters to beds and chairs, power and wheelchairs to a variety of daily living aids, we offer mobility products to ensure that your lifestyle is as comfortable as possible. Alongside our comprehensive catalogue, we also work incredibly hard to make sure that each and every one of you that comes to us has a positive experience. Our quality services include free home demonstrations so you can try out some of our Beds and Chairs in your own home and see how it is suited to you. We can alter and build products to your exact requirements as well as make adaptations when your needs change over time. The design and installation of our Stairlifts are all completely bespoke as well and completed by in-house trained professionals. If any adaptations are required for these, they can be undertaken by our friendly team as and when needed. Our supreme after-sales service is apparent through our servicing, testing and repairs that we offer as standard. We believe in providing a Platinum Service which includes Mobility Scooter repair, bathroom adaptations, electrical testing, product servicing, plus so much more! Contact us today for further information.
Información de contacto
1 Carlton Road, NR33 0RU, Lowestoft, Reino Unido
- 01502 514500
- hello@eastcoastmobility.co.uk
- eastcoastmobility.co.uk
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Interested in buying back the scooter?
My Mother died, and I called East coast mobility to see if they were interested in buying the scooter Mother had bought from them 18 months previously.....they offered a maximum of £100. I thought car depreciation was bad but £100 after paying £1200 18 months ago? Crikey. Hey ho, sold it elsewhere for £650.
Excellent service as always
Excellent service as always. Totally recommend.

Respuesta de East Coast Mobility
PERFIK
My word,I don’t really know where to begin!
The beginning of last year I went to look at the Invader Extreme at East Coast Mobility and thought it was GREAT but at that time couldn’t afford it.There was no hard sell nor anything like that.Grant gave me a brochure and I went on my way.Two weeks ago having the funds in my bank I went to see Grant again and he recognised me which I thought was very good.Grant showed me around the beast (Invader) and gave me all the time I needed.He told me the price and the deal was struck.Grant handed me over to Kelly his colleague who was pleasance personified and she kindly sorted the insurance out at a good price.Kelly also sorted the registration details.The deal was done and I was told delivery was two weeks as I wanted a couple of modifications done.Within three days I received a phone call where we arranged the delivery.Craig turned up and rolled the Invader out the back of his van and ran me through the controls.He like Grant and Kelly gave me plenty of time to grasp what he was saying.We shook hands and I was left with the beast (Invader.) I’ve had it two full weeks now and believe you me put it through it’s paces on and off road.To say I’m delighted with the scooter (if you can call it that?) would be an understatement! As dell boy would say,PERFIC! From start to finish the Company staff were brilliant and the product the same.What sealed it for me was when my wife and I were leaving no handshake but a hug from Grant.I knew then I was with the right company.If I could give it more stars then I would.Thank you Grant,Kelly and Craig as it’s very much appreciated! John.
Excellent customer service
Had a problem with my husband’s scooter whilst on holiday locally so I rang them, the lady apologised they couldn’t send anyone out today but offered to check it when we got to them, which they did. All the staff we dealt with were extremely helpful & service was brilliant & we were back on the road within half an hour. Highly recommend this company, just sorry we’re not local so can’t use them any further!

Respuesta de East Coast Mobility
Had an annoying rattle on a scooter…
Had an annoying rattle on a scooter bought from them some years ago.A technician at no charge rectified the problem with no fuss despite some problems in friendly courteous way.
Excellent service with a smile.
Mr D H Howe
My experience with East Coast Mobility
Top mechanic Dave delivered my new Cabin Car right to my front door, fantastic guy! Very knowledgeable. Previous to this my visit to the shop was a very nice friendly experience. All the team were so helpful and I was offered a great deal . Anyone who has mobility needs should go to experience possibly the best service you can get anywhere
There's only 1 scooter company east coast moblity
Verry good service verry helpfull I have always received good service and support with every purchase highly recommended good company to deal with

Respuesta de East Coast Mobility
Strongly recommend
Darren was very understanding and was able to meet my needs when it came to my mobility. I now have a new freedom to get out on my own without relying on my family and I cannot thank the company enough especially Darren!

Respuesta de East Coast Mobility
Saved my holiday
I cannot thank the very helpful staff at east coast mobility. Have being unable to walk very far and my scooter having a puncture. Our holiday camp and us tried every where to get this fixed. We had given up hope and my holiday ruined. Thes kind people could not have been more helpful, the got it sorted for me in 20 mins. Very friendly and professional staff. I noticed a lot of choice in the area of disability needs and would recco.end anyo e give them a try.

Respuesta de East Coast Mobility
pressure free c/w friendly advice as well as tea and biscuits!
Absolute product knowledge and understanding of individual needs. They steered me away from making and unfortunate error in my choice of product and guided me to a much more suitable product. Friendly reception and light hearted banter in an unpressured environment, all this with a cup of tea and biscuits thrown in. What's not to like? I thoroughly advise you to visit this showroom.

Respuesta de East Coast Mobility
Great job.
When my mother in laws old stairlift packed up we desperately needed to replace it. David turned up within half an hour and managed to get it going again.We ordered a new one and three days later the old one was out and a new one installed.David,I have to say you went above and beyond and your workmanship was first class.Well done to you and your team.

Respuesta de East Coast Mobility
Exceptional service, highly recommend them
Exceptional service, I can’t recommend these people highly enough.
My wife and I were looking to replace our heavy auto fold mobility scooters. We visited them 3 times over a week to decide which scooters were best for us.
On every visit they were very friendly and informative. They understood we were on a budget and due to our disabilities we struggle to lift our scooters into our car. They recommended a couple of scooters which would be best suited for our needs. We chose a make and model with their guidance and we got an amazing deal for two new scooters and a generous trade in for my big Daytona XLR scooter which we were very happy with.
I can not thank Grant and his team enough for all their help and friendly service throughout.
They provide lovely biscuits too🤣.
If anyone is looking for a new mobility scooter you can’t go wrong with them.
Many Many Thanks
Ray & Meg

Respuesta de East Coast Mobility
Made the delivery of the Tandem…a pleasure
Made the delivery of the Tandem mobility scooter on time and allowed me to test drive it with my invalid wife on the back seat to determine it was suitable.
Gave us a very competitive price.
Promptly dispatched seat belts which had not been fitted without additional charges, when I noticed they were not with the scooter on delivery, minutes after the delivery driver/engineer had departed.

Respuesta de East Coast Mobility
Five stars
Such a great team good banter always up for laugh and a joke very supportive when I had an accident with my scooter lent me one until my one is fix couldn't ask for better people

Respuesta de East Coast Mobility
Great service at this place
Great service at this place, I’ve had repairs done there before and they were good quick and careful… so I bought a new scooter from them and it’s wonderful. Bought a rascal pioneer and it can go pretty much anywhere. Really happy

Respuesta de East Coast Mobility
Our grandad came in to get wingmirrors…
Our grandad came in to get wingmirrors fitted on his scooter.
The person working kindly fitted them for free! What a kind person. Throughly reccomend if you want to spend your money in a shop who actually cares about people! Wonderful and refreshing

Respuesta de East Coast Mobility
What a fantastic company you run in…
What a fantastic company you run in Lowestoft all the staff go out there way in phone calls to meeting and serving everyone great service and prompt no messing about to day I collected my wheelchair and was in and out with item in less than 10mins Ty al so very much has made my day can’t Ty enough but ThankYou mark p

Respuesta de East Coast Mobility
Fantastic service
Fantastic service , craig who delivered scooter was so helpful , would and will recommend to other people

Respuesta de East Coast Mobility
I first saw them on line when I goggled…
I first saw them on line when I goggled a search, we went for a ride out with the intention of just looking to upgrade my scooter, we went to east coast mobility and were made to feel at home from the start being served coffee/ tea. I found the second hand scooter I was looking for on their forecourt the whole shopping experience was first class. I received my scooter delivered to my door by again a very curious young man who shew me all I needed to know about the scooter. The scooter was in show room condition and fully serviced by their workshop team. I would highly recommend east coast mobility to anyone looking for mobility aids many thanx to you all Phil Green

Respuesta de East Coast Mobility
All of the staff I have dealt with have…
All of the staff I have dealt with have gone the extra mile in helping my Mum from a bespoke stair lift to a rise and recliner chair

Respuesta de East Coast Mobility
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