East Durham Funeral Service ltd Opiniones 

310
TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot thank East Durham Funeral Services enough for everything they did for our Grandad and our family during one of the hardest times of our lives. From the very first contact, we we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at East Durham offer compassionate and professional services. At all times through the planning of my mams funeral they were responsive, supportive and always kind. I cannot recommend them hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Funeraria
  2. Director de servicios funerarios

Escrito por la empresa

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

310 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(310)

42 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Professional and caring from the…

Professional and caring from the initial call to interning dads ashes, our family would highly recommend this family run business to give loved ones the service they deserve on their final journey.
Thanks again to all the staff involved.

14 de julio de 2023
Opinión espontánea
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kind words Dawn, they really mean a lot to us

Valorada con 5 estrellas sobre 5

Professional and outstanding service

This is a small family run business who don’t cut corners nothing is to much bother. The staff made a very difficult time bearable reassuring us and making the day how we wanted it. I would recommend this company five star service.

19 de junio de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kind words Rachel, they really mean a lot to us

Valorada con 5 estrellas sobre 5

excellent service

The staff were so caring and considerate. Nothing was too much trouble to them and they made the planning of mum's funeral so easy.
The funeral itself was suitably dignified and everything was exactly as we wanted. many thanks.

5 de junio de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kind words

Valorada con 5 estrellas sobre 5

On behalf of our family

On behalf of our family, we would like to thank East Durham Funeral Service for the care, dignity and empathy shown in organising and delivering our dad’s funeral. When you are going through such a sad and painful time, you want to have the confidence that all the arrangements will be taken care of professionally, respectfully and with compassion and kindness, and EDFS did exactly that. They took away all the stress and worry, keeping us informed at every stage of the process – nothing was too much trouble. The day of the funeral went very smoothly - it was a lovely and dignified tribute for our dad, Les. The staff at EDFS were courteous, discreet and professional throughout the day – many, many thanks.

11 de junio de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you Amanda

Valorada con 5 estrellas sobre 5

Everyone at East Durham Funeral Service…

Everyone at East Durham Funeral Service has been so helpful and friendly. The have offered advice and support throughout planning Mams funeral. They have made the whole process so much easier and the day was perfect

31 de mayo de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

thank you for taking the time to write this review

Valorada con 5 estrellas sobre 5

They absolutely amazing!

They absolutely amazing at their job! From ringing to get prices they where brilliant soo helpful and they have beautiful sites we went to trimdon and peterlee and both are beautiful and so welcoming and homely, the staff is always so polite and helpful they made everything alot easier for us im so grateful to them for everything

16 de mayo de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

We really appreciate your kind words, thank you!

Valorada con 5 estrellas sobre 5

Faultless service.

Faultless service.
The staff were absolutely wonderful and nothing was a problem, going above and beyond to help and support.
I can't thank the team enough for the service they provided when my father passed away.

4 de mayo de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kind words Sandra, they really mean a lot to us

Valorada con 5 estrellas sobre 5

East Durham Funeral Service has made…

East Durham Funeral Service has made the world of difference to us all following the loss of my dad. We didn’t have to think, the whole team took care of everything for us with professionalism, empathy and care. From the initial phonecall when dad passed away, to the days after the funeral when we still had lots of queries, nothing was ever too much trouble. We were able to see dad when we wanted to and we were looked after appropriately as was dad.
Special thanks to Ellen, Tom and everyone involved in taking care of dad and us as a family.

12 de abril de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Valorada con 5 estrellas sobre 5

Absolute professionalism throughout.

Absolute professionalism throughout.
Difficult times require the right people in the right place at the right time and I can wholeheartedly recommend East Durham Funeral Service.
From the first phone call to make an enquiry following my dad’s passing to post funeral arrangements, the care, compassion, ease of access and services provided to our family by Phil, Tom, Ellen and the whole team was delivered with the utmost respect and professionalism.

14 de abril de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kinds words Jonathan

Valorada con 5 estrellas sobre 5

Excellent from the start Ellen and the…

Excellent from the start Ellen and the team are amazing , dads final journey was all we wished for him and Charlotte and the team did everything to help us through the day , Ellen went over and above and nothing was too much bother for her well recommended

5 de abril de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kind words Joanne, they really mean a lot to us

Valorada con 5 estrellas sobre 5

Would recommend their service without hesitation

I can’t say enough good things about East Durham Funeral Service. All of our family were so pleased with everything they did for us, and we know my Mam would have been over the moon with the funeral she was given. There wasn’t one glitch or any thing we weren’t happy with and they made a very sad time far less stressful then we could have imagined. They were able to accommodate all of our requests without any concerns & were so competent and very professional

Special thanks to Tom and Ellen, who were so lovely, respectful and accommodating!

28 de marzo de 2023
Opinión espontánea
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

We really appreciate your kind words, thank you!

Valorada con 5 estrellas sobre 5

East Durham funeral service were…

East Durham funeral service were excellent, they took care of all of our requests and the day was seamless and very respectful, nothing was too much. Thank you and I would highly recommend this company

27 de marzo de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for your kinds words Andrea

Valorada con 5 estrellas sobre 5

Outstanding Service

All the staff at East Durham Funeral Service provided an exceptional service to our family. The initial contact was with compassion and sensitivity to our family needs.

We were so impressed by the diligence in which they dealt with ensuring my late husband was taken care off. Nothing was to much trouble in their organisation of viewing, at a lovely chapel of rest.

In what was a very distressing time, everything was arranged that enabled a wonderful service and tribute. I can’t thank the staff enough for their professionalism, support and help.

Our kindest regards

Patricia, Ian and family

14 de febrero de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you very much for the kind words

Valorada con 5 estrellas sobre 5

First Class. Full stop!!

Cannot thank East Durham Funeral Services enough for the way they handled the Funeral of my Mam Vera Brown.

From the initial contact, to Tom coming to my home to take details with myself and my Family, to the day of the Funeral itself…absolutely superb.

The Communication from the day my Mam passed away to the day I collected my Mams ashes was faultless.

Thanks Tom, Ellen and Tracey ( the staff who I had dealings with)…to the drivers and the staff that carried my Mam into the Funeral. We, as a Family will not forget this.

Darrell Brown and Family.

10 de marzo de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Valorada con 5 estrellas sobre 5

From the beginning till the end every…

From the beginning till the end every member of staff were amazing, they met each of my wishes, my mam was looked after and treated with care and respect. I wanted to bring my mam home the night before the funeral and they arranged this, day of the funeral we went past Tommy at seaham one of her favourite places, nothing was a bother, they advised me and told me if the thought there was something I didn’t need gave genuine advice. Ellen was amazing and replied to me day or night. Loosing my mam was one of the worst experiences I have gone through but they were there each step of the way can’t recommend enough.

30 de enero de 2023
Opinión espontánea
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you Janet, much appreciated

Valorada con 4 estrellas sobre 5

East Durham Funeral Service

East Durham Funeral Service have handled the arrangements for both of my parents' funerals, most recently my father's in January. Everything has gone smoothly on both occasions and I would have no hesitation in recommending them.

12 de enero de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Valorada con 5 estrellas sobre 5

Phillip and his team at East Durham…

Phillip and his team at East Durham Funeral Service were very professional and showed the family great kindness and consideration at a very difficult time. We felt we could contact them at any time and they always replied promptly. Everything went smoothly on the day and it was very dignified and we as a family would definitely recommend this company

21 de febrero de 2023
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you Lisa

Valorada con 5 estrellas sobre 5

Excellent professional service

The standard of care, guidance and reassurance delivered at every stage from the initial call and throughout was excellent. The cars were immaculate, and the flowers beautiful. The team help you navigate a difficult process as smoothly as possible.

14 de septiembre de 2022
Opinión espontánea
Logotipo de East Durham Funeral Service ltd

Respuesta de East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más