East Durham Funeral Service ltd Opiniones 

309
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot thank East Durham Funeral Services enough for everything they did for our Grandad and our family during one of the hardest times of our lives. From the very first contact, we we... Ver más

Valorada con 5 estrellas sobre 5

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Funeraria
  2. Director de servicios funerarios

Escrito por la empresa

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

309 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(309)

42 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service.
The staff who collected my husband, Ellen who came to see us, Tracey who helped when we visited the office and Tom who escorted us to the crematorium were so considerate and caring. They made a very difficult time easier for my family. Thank you all very much.

25 de abril de 2024
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Thank you for your kind words

Valorada con 5 estrellas sobre 5

Nothing short of amazing

Tom, Ellen and all the team at East Durham Funeral Service are nothing short of amazing. Funerals are not the easiest things to organise but they made it very easy with their very caring, friendly and compassionate manner. They always go above and beyond the call of duty and nothing is a bother to them. Because it's a family ran business, they understand the importance of the care of our loved ones from start to finish and deliver this to perfection. We have used them on several occasions and would never hesitate to highly recommend them.
Thank you EDFS ❤️

16 de abril de 2024
Opinión espontánea
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Thank you Kim, we really appreciate this review, Regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

Thank you to the team at East…

A huge thank you to the team at East Durham Funeral Service. They looked after my dad with dignity and respect and took care of us every step of the way with care and compassion.

They worked with us to ensure everything went perfect and that we had an amazing celebrant, Joanne at Caritas Ceremonies, who could help us share my Dad’s life story.

At every stage they guided us and made sure we and everything we wanted was in place working seamlessly with Joanne, Durham Crem, the web stream provider and the florist.

A personal, quality service by a local family run business.

Beautiful cars and kind caring people at every stage from collection to viewing and service completion. Hats off to them. When your teenage children comment on how well everyone does their job to look after their grandad, you know the service was spot on. Thank you from all the family 🐝🎸

25 de abril de 2024
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Thank you for taking the time to share your comments. Really appreciated by all the team here, thank you!

Valorada con 5 estrellas sobre 5

Beautiful send off ⚘️

A Beautiful send off for my wonderful mam. This company go abouve and beyond in everything they do. They are very compassionate, thoughtful and conscientious throughout with nothing being a problem. I would Highley recommend this company.
.

12 de abril de 2024
Opinión espontánea
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Thank you Tracy, we really appreciate your comments thank you

Valorada con 5 estrellas sobre 5

Thoughtful and Companionate Service

On the passing of my husband I telephoned East Durham Funeral Homes who from the initial phone call were very helpful and compassionate throughout. Tom came to visit us as a family and discussed the process with ourselves to ensure my husband had the funeral which we all wanted. When family members wished to visit the Chapel of Rest they were very welcoming and gave us the time that we needed to say our goodbyes. Thank you to Tom and Ellen for an excellent service.

21 de marzo de 2024
Opinión espontánea
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Thank you Pauline and family,
Regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

My mam passed away and east Durham…

My mam passed away and east Durham funeral service have been absolutely amazing from start to finish. They have been there every step of the way.
Staff are excellent, very attentive and extremely professional.
They gave my mam the funeral she deserved and I couldn’t be more happy of how the day went.
Thank you east Durham
Louise and John . (Turner family )

4 de abril de 2024
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Thank you very much for such a lovely review xx

Valorada con 5 estrellas sobre 5

Wonderful family ran business

East Durham Funeral Service is a family run business and it shows with their compassionate care and dedication. Tom helped with every detail of the funeral so we didn’t have to worry about missing anything. Ellen kept us informed at every step. Both Tom and Ellen provided a wonderful service and the day went smoothly. Thank you East Durham Funeral Service.

13 de febrero de 2024
Opinión espontánea
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Thank you, much appreciated, regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

East Durham funeral homes were so supportive

East Durham funeral homes in ere fabulous in helping plan my dad’s funeral. Everything came together beautifully to give my dad the best send off.

28 de marzo de 2024
Opinión espontánea
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Thank you, much appreciated, regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

Impressed with the support and guidance offered

My cousin passed away suddenly and , as next of kin , I had to arrange a dignified and suitable funeral service but this was complicated as I live 350 miles away . Tom Maddison at East Durham Funeral Service was very helpful and supportive, guiding me as to the most cost effective solution. The service was beautifully arranged and it all went very smoothly on the day .

21 de febrero de 2024
Opinión espontánea
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Thank you so much for the kind review

Valorada con 5 estrellas sobre 5

Thank you EDFS

This is a family run business, where all of the small details matter. We couldn't have asked for anything more from the whole team during our time of loss. Thank you everyone for all of your help and support during this time.

29 de marzo de 2024
Opinión espontánea
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Thank you, much appreciated, regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

Excellent service

The service from the whole team made everything so much easier for our family, always going the extra mile. I would highly recommend

22 de marzo de 2024
Opinión espontánea
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Thank you so much for the kind review

Valorada con 5 estrellas sobre 5

Fabulous arranged funeral

The funeral was beautiful and arranged with care and respect.
The staff were polite... friendly.. caring... warm and friendly.
Staff members a treasure and felt like family.
The chapel of rest had a warm and peaceful feeling i would reccomend east durham to everyone as nothing was too much for them

The funeral was beautiful

11 de marzo de 2024
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Thank you so much for the kind review

Valorada con 5 estrellas sobre 5

Compassionate and caring

From initial contact all staff were respectful, compassionate and considerate. All the necessary arrangements for the funeral and burying of the ashes were carried out to a high standard. Thank you for all your help and guidance.

9 de enero de 2024
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Thank you Margaret

Valorada con 5 estrellas sobre 5

Heartfelt thanks to all at East Durham…

Heartfelt thanks to all at East Durham Funeral Service.
Everything was dealt with adeptly and sensitively.
At a time when you are in particular need of guidance and support, the team could not have served us better.
We have received so many comments on what a beautiful and fitting tribute the funeral was to our mam. Again, thank you East Durham Funeral Services x

5 de marzo de 2024
Opinión espontánea
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Thank you Janet

Valorada con 5 estrellas sobre 5

Very caring & professional service

Very caring & professional service, Tom was very courteous & sympathetic when he first came to see us, the kindness & support carried on through Ellen whenever we had questions or needed to make adjustments/requests and Charlotte for the professional way she carried out the proceedings on the day of my Dads funeral & looking after us all. A very good service provided at very sad time for us as a family.

6 de marzo de 2024
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Thanks Ian, really appreciate your time to write this review

Valorada con 5 estrellas sobre 5

Cannot recommend East Durham Funeral…

Cannot recommend East Durham Funeral Service high enough. Very professional and Sensitive staff. They explained the whole process and arranged everything in accordance with our wishes. They dealt with all our queries and concerns promptly and efficiently whether by phone or by email, to ensure the whole day went as smoothly as possible.

7 de marzo de 2024
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Thanks Andrea, much appreciated, regards Tom, Ellen and team

Valorada con 5 estrellas sobre 5

Ours was a simple funeral

Ours was a simple funeral, and EDFS were professional and dignified throughout. Very helpful staff were able to find the details of a previous funeral which we wanted to use as a reference. Communication was excellent and there was no pressure or "up-selling". They arranged everything with the vicar and the Crematorium and the whole process was seamless. It was at the cheaper end of the price range, but that didn't make us feel any less important.

19 de febrero de 2024
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Thank you so much Ian
Many thanks from all the team here

Valorada con 5 estrellas sobre 5

J Anderson

Very pleased with the service provided.

21 de febrero de 2024
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Much appreciated, regards Tom

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