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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been ordering from Eat Ping for a few weeks now and they are genuinely the best meal delivery company out there. I've tried a few different ones but none came close to the quality of Eat Ping. It... Ver más

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Valorada con 5 estrellas sobre 5

The food is absolutely delicious and good quality. I am amazed, I have used other food prep companies and after a while the food quality deteriorates, if you keep it this good I will be with you forev... Ver más

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Valorada con 3 estrellas sobre 5

Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Ver más

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Valorada con 5 estrellas sobre 5

Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Ver más

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Información sobre la empresa

  1. Restaurante de alimentos naturales
  2. también en la categoría
  3. Comida a domicilio
  4. Restaurante asiático

Escrito por la empresa

Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

299 opiniones

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1 estrella

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4,4

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232 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Disappointing I really wanted to like this

Really wanted to like this as the advertisement is really good. Positives is easy website, responsive chat, fast delivery and no msg, excessive grease, feels healthy

Negatives is that the flavours are not authentic at all, very bland, really can't recognise what the dishes are meant to be based on the taste. Presentation wasn't great, everything just jumbled together. Ordered for a week, towards the end of the week, not sure if food was still fresh. Also, portion sizes were tiny despite ordering extra sides and upgrading to large, making it very expensive whilst still having to cook a pizza to fill up!

19 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Gloria,

Thank you for sharing such detailed feedback. I really appreciate you being so honest.

I am genuinely sorry that the flavours and portions didn’t meet your expectations, especially given how much you wanted to like the meals. Feedback like this helps us pinpoint where we need to improve, from flavour depth and presentation to portion sizing and consistency in freshness.

We will learn from it and do better going forward.

~Nick, the founder

Valorada con 2 estrellas sobre 5

Room for improvement - they might need food safety training.

I really wanted to like EatPing because it is a small company and I genuinely hope they succeed. Unfortunately, the food just does not work for me.

To be honest, the dishes are not authentic. That does not automatically make them bad, but they are much closer to what you would expect from a typical UK Chinese takeaway rather than anything you would recognise from Hong Kong, Malaysia, or China. If you served these dishes to visitors from those places, you would likely get very strong feedback.

I tried their “cleanse” range. A few dishes were fine, but many had a strong cabbage smell and an unpleasant acidic taste. At first, I thought this might come from garlic or pickled ingredients, but my most recent delivery arrived without proper temperature control. That made me worry that some of the earlier meals may not have been kept cold enough either, which could explain the sour taste. This last delivery was genuinely concerning from a food safety point of view.

A few days ago, I also had mild food poisoning after eating one of their meals. Of course, I cannot be 100 percent sure it came from EatPing, but the timing was concerning. What I found particularly worrying is that when I contacted the company, I was told the meal was safe to eat even though it arrived warmish, around 14°C. That did not feel reassuring.

The menu also feels quite repetitive. Many dishes seem to use the same base preparations assembled in slightly different ways. Vegetable portions are very limited and mostly kale, which gets boring quickly.

On top of that, the pricing is higher than competitors, and some dishes cost extra on top of an already expensive base price, which makes the overall value hard to justify.

Overall, I think EatPing has potential and I would like to see them improve, but right now there are too many issues with taste, authenticity, variety, value, and delivery quality for me to recommend them.

14 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Kevin,

Thank you for taking the time to share such detailed feedback. I genuinely appreciate the honesty.

I’m really sorry to hear that your experience didn’t meet expectations, particularly around taste, variety, and authenticity. We aim to offer balanced, flavourful Asian-inspired meals, and it’s disappointing to hear that the dishes felt repetitive and didn’t deliver the experience you were hoping for.

Your comments around food safety and delivery temperature are taken extremely seriously. All of our meals are blast-chilled after cooking, and dispatched using temperature-controlled delivery processes. Feeling unsure about food safety is not an experience I ever want a customer to have.

We’re a small but growing team, and feedback like yours helps us identify where we need to improve, whether that’s recipe development, menu variety, or how we communicate expectations. Thank you again for sharing your experience.

~Nick, the founder

Valorada con 1 estrellas sobre 5

Disappointing Experiance

The idea of eat ping sounds great on paper but the execution is disappointing.

Arrived on time and was packaged fairly well.

Food did not look like the pictures. Portions are very small even when compared to other meal prep services.

A lot of the meals taste almost the same even tho they are supposed to be different. lacks any vegetables majority of my meals were just meat sauce and carb even though in the pictures it was shown as having various vegetables

20 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hello,

I am really sorry to hear the experience didn’t live up to expectations.

We’re glad the delivery and packaging were smooth, but it’s clearly disappointing that the meals didn’t match what you were expecting in terms of portion size, appearance, and variety.

All of our dishes are weighed and portion-controlled to ensure consistency and nutritional balance, but we completely understand that portion perception can vary depending on expectations and comparison to other services.

Your comment about vegetables and dishes feeling similar is particularly helpful and I will investigate this.

I never want the meals to feel repetitive or lacking in balance, especially when our goal is to deliver satisfying, flavourful Asian dishes that you can enjoy throughout the week.

Thank you again for taking the time to share this, and feedback like this genuinely helps us improve.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Fantastic service really love these…

Fantastic service really love these meals, tried a lot of meal prep companies and Eat Ping just has everything I enjoy. Recommend trying them!

13 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi James,

Thank you so much for the kind words. It really means a lot to hear that we stood out after you’ve tried other meal prep services.

We put a lot of care into both the food and the overall experience, so feedback like this genuinely motivates the whole team. Thanks again for the recommendation and for supporting what we’re building.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Really promising food service!

The food and customer service is great! Real care and attention to detail. This meal service will go far!

25 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Danica,

Thank you for the lovely feedback! I am really glad you enjoyed both the meals and the service.

We’re still early in our journey, but hearing comments like this reassures us that we’re moving in the right direction. Thanks for taking the time to share it.

~Nick, the founder

Valorada con 4 estrellas sobre 5

Very tasty compared to other meal prep…

Very tasty compared to other meal prep services.
Only wish they didn’t use rapeseed oil!

5 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Ryan,

Thank you for the kind words. I am really glad you enjoyed the meals and that they stood out compared to other meal prep services.

I appreciate you sharing your note about rapeseed oil as well. We’re always reviewing ingredients and customer preferences as we continue to refine our recipes, so feedback like this is genuinely helpful.

Thanks again for taking the time to leave a review it really means a lot to my team.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Highly recommend !

Having tried a few different health meal services, EatPing has provided much greater variety compared to many others which most of the time are just chicken, potato and vegetables. It’s great to see authentic flavours developed into things that you’d never normally classify as health, such as kimchi fried rice, tandoori chicken, chicken adobo, chow mein and many more! If you’re into your Asian flavours, I definitely recommend. EatPing has really helped me maintain my strict calorie limit as part of my cutting phase, whilst still making me feel like I look forward to lunch and dinner.

Finally, the delivery experience was great, as well as great packaging. Nick who owns the business actually also takes the time to directly message to ask for feedback, check the delivery arrived and ensure you’re satisfied - which is pretty unheard of.

I look forward to continuing to support this business and seeing many more new recipes!

1 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Pak,

Thank you so much for such a thoughtful and detailed review, it genuinely means a lot to me.

We’re really glad the variety and flavours stood out for you, especially while supporting your cutting phase. One of our biggest goals is to make healthy food something you actually look forward to, so it’s great to hear that came through.

It’s also lovely to hear that the delivery and packaging experience was smooth, and that the personal follow-ups were appreciated. As a small team, we really value staying close to our customers and learning directly from their feedback.

Thanks again for supporting Eat Ping we can’t wait to share many more new recipes with you.

~Nick, the founder

Valorada con 1 estrellas sobre 5

Inaccurate macros

My first week - the food tastes fine - but the portions are way too small to actually be the calories or macros stated. I'm not sure if you're growing too fast, but if your pictures show 5-6 pieces of large chicken and then people only get 2-3 small pieces in the box, it's wildly inaccurate. The food looks nothing like the pictures, which is fine, but you're giving way too little food for what you charge. I might as well pay less and get more macros from supermarket ready meals. I used to cook my own meals and looking at Eat Ping's portions I think the macros are sometimes half or 2/3s of stated. For example, for the snacks, the satay pieces on the website shows 8 pieces but it came with 3 small pieces covered in lots of peanut butter. I'm not sure if you're not ordering enough raw ingredients in advance, and running out due to demand, but the macros are way off. For those of us trying to bulk this is a headache because you end up in a calorie deficit whilst trying to be in a surplus.

4 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hello,

Thank you for taking the time to write such detailed feedback. I’m genuinely sorry to read this, and I want to acknowledge this properly. If the portions and macros didn’t match what was stated, then we’ve let you down here.

We do weigh every meal during portioning as part of our kitchen SOPs. Occasional human error can still happen, and this sounds like one of those cases. That’s not an excuse, and it’s not the experience we want anyone to have.

We’re a small business, and every negative review genuinely pushes us to tighten our SOPs and supervision further. Feedback like yours directly drives stricter checks in our kitchen, so this doesn’t repeat.

If you’re open to it, please reply or contact us directly. I’ll personally make sure you’re looked after and welcomed back properly.

Thank you again, your feedback truly helps us improve as a company.

~Nick, the founder

Valorada con 5 estrellas sobre 5

First experience was 10/10

First experience was 10/10

Ordering easy and choice decent

After care especially good

2 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Dan,

really glad your first experience was a 10/10 🙌

We put a lot of care into both the food and the aftercare, so it’s great to hear that stood out. Appreciate you taking the time to share this!

~Nick, the founder

Valorada con 5 estrellas sobre 5

Great tasting food with easy to track…

Great tasting food with easy to track macros. Would highly recommend, my favourite meal prep service ive used. Flavour & fuel!

1 de febrero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Daniel,

Really happy to hear you’re enjoying both the flavours and the macro tracking.

Means a lot to be your favourite meal prep service 💚 Appreciate the recommendation!

~Nick, the founder

Valorada con 5 estrellas sobre 5

Great dishes which taste home cooked…

Great dishes which taste home cooked and fresher than other meal prep services which tend to taste more like a bland ready meal. Great customer service and easy to navigate the website.

29 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Sopihia,

I really appreciate the kind words, that our meals taste like home-cooked food, that's the goal!

~Nick, the founder

Valorada con 5 estrellas sobre 5

All meals are fantastic and very…

All meals are fantastic and very tasty..Im Asian so I can relate with their food. I tried other meal prep they are also good but this is my top choice at the moment. There are variety of flavours every week. I have to say they are a little bit expensive but worth the price. Packaging is solid!

19 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Jei,

Thanks so much for the thoughtful review!

We’re really glad you’re enjoying the flavours and weekly variety, and we appreciate the honest note on pricing too.

We put a lot into the quality of our ingredients and cooking, so it means a lot to hear you feel it’s worth it.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Amazing quality and delicious food.

Been using this for a week after cancelling my Simmer subscription. Absolutely delicious food. Just had the salt and pepper prawns which were amazing. I need a bigger portion as I'm greedy and the food is great :-). Best ready meals I've ever eaten. Communication from the firm is great too they seem genuinely interested in your feedback. I

29 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Ivan,

I am thrilled to hear you made the switch and are enjoying the meals (especially the salt & pepper prawns 😄). Portion of the feedback noted, too. I am always listening. Really appreciate you sharing this!

~Nick, the founder

Valorada con 5 estrellas sobre 5

Tasty and Convenient

I've previously tried different food subscriptions in the past (HelloFresh, GreenChef, Musclefood Prepped Pots), but their food lacked something. When I found out that there was an Asian-specific meal sub, I jumped straight on it.

Absolutely no regrets.

The meals I've eaten so far have been super fresh and tasty. I'm on a restricted macro diet and these meals make light work of it.

It would be good to see meals to be lighter on the carbs, but I wouldn't want it to be a trade-off for authenticity or flavour.

Customer service is fantastic and responsive from Nick.

28 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Allison,

I'm really glad to hear that the meals are aligning with your macro goals and that the freshness and flavour stood out to you. You made a great point about incorporating lighter carbs without sacrificing authenticity, and that’s something we are actively working on behind the scenes.

Thank you so much for such a thoughtful review.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Very well cooked

Very tasty food, chicken and meat were so well cooked, very tender and moist. They seem to really care about your thoughts and feedback. They want to listen. The found Nick is very passionate

19 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Jack,

So happy to hear you enjoyed the food and that the chicken and meats came through tender and well cooked, that means a lot to the kitchen team. We genuinely do care about listening and improving, so thanks for taking the time to share this.

~Nick, the founder

Valorada con 2 estrellas sobre 5

Verging on fraud

Verging on fraud, or fraud.

I wish I could upload pictures. I bought the steak snacks and they looked nothing like the pictures on the ping site. On the site the food looked much more tasteful and it also looked like a good portion. The steak they sent was a small portion and didn’t look at all like the pictures.

I switched to the chicken satay snack. The picture has two skewers of what looks like a good amount of chicken and it’s advertised as 25g of protein.

What I received was a box with a small amount of chicken. I have a kitchen scale and weighed the chicken. It was 51g, which equates to 12-13g of protein.

Now I question the amount of meat in all of their dishes.

Two stars because the meals are relatively tasty.

25 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Roque,

Thank you for taking the time to share your feedback, and I’m genuinely sorry for your experience.

I want to assure you that I’ve personally addressed this with our head chef and kitchen team, and we’ve put additional training and checks in place to prevent this from happening again. While we do weigh meals during production, occasional errors can occur, and we’re tightening our SOPs to remove any room for this going forward.

For clarity, our chicken satay uses 100–120g of chicken pre-cooking, which naturally reduces in weight once cooked. I understand this didn’t meet your expectations on this occasion, and I want to be clear that there was never any intent to mislead.

I completely understand that trust takes time, and all I can do is assure you we’re taking this seriously.

Thank you again for the honest feedback, it genuinely helps us improve.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Great tasting

Great tasting, balanced macro meals

19 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Kiran,

Really glad you’re enjoying the taste and the balanced macros, that’s exactly what we aim for.

~Nick, the founder

Valorada con 5 estrellas sobre 5

Great experience all around

Love the meals, they are really tasty and varied. Good portion sizes too and love the idea of the extra snacks and the protein drinks. Super convenient way to eat healthy while being busy and saving so much time not cooking / cleaning up / food shopping. Excited to try all the different options!

23 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Irina,

So happy to hear the meals, portions, and extras like the snacks and protein drinks are making life easier.

Hope you enjoy trying all the different options!

~Nick, the founder

Valorada con 5 estrellas sobre 5

Delicious :)

Delicious, well packaged and good portions.

23 de enero de 2026
Opinión espontánea
Logotipo de Eat Ping

Respuesta de Eat Ping

Hi Nirel,

Delighted to hear you enjoyed the meals, portions, and packaging. I really appreciate you taking the time to share this feedback 😊

~Nick, the founder

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