Ecotalk Opiniones 

1256
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I switched to them due to their support for wildlife and momentarily moved away lured by a shiny new phone. Huge mistake ànd ended up dealing with one of the larger impersonal corporations with appal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ecotalk’s SIM-only plans currently allow you to lock-in the price and if the advertised price goes up, you won’t pay the extra money!!!! Yes, it can take about 30 minutes to get through to someone,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a new customer who is just transferring over my mobile service to Ecotalk. Not being very techy about phones and SIM cards I had several struggles with swapping the sim, opening the slot and und... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I switched to Ecotalk earlier this year. Whilst it hasn't been issue free I rate organisations on how they respond when there are issues not when everything is hunky dory. On every occasion I have ne... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de telefonía móvil
  2. también en la categoría
  3. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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4,7

Todas las opiniones

(1256)

757 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good Exprerience

It was quick and easy to access the Ecotalk website and purchase my SIMs. When I needed support to activate the SIMs, it was straightforward to contact customer services and my query was dealt with promptly. The SIM activation process was very convenient and the timescale and process was as anticipated based on the advice provided by Ecotalk.

22 de agosto de 2026
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Respuesta de Ecotalk

We’re really pleased to hear that purchasing your SIMs was quick and easy, and that our customer service team was able to help promptly when you needed support with activation.
It’s great to know that the activation process was straightforward. We always aim to make switching to Ecotalk as simple and hassle-free as possible.

Valorada con 5 estrellas sobre 5

Win Win

It was a smooth transition from a contract with EE to a pay as you go eSIM with Ecotalk so much so I barely noticed the change over.
The reason behind my change was I didn't need a new handset, didn't want to get tied to yet another contract and wanted to do my bit for nature. On the tech side Ecotalk piggy back EE's infrastructure so you get great coverage. Win win.

25 de agosto de 2026
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Respuesta de Ecotalk

We’re delighted to hear that your move from EE to Ecotalk was so smooth that you barely noticed the change!
And of course, we love that you’ve chosen Ecotalk as a way to make a positive difference for nature too.

Valorada con 5 estrellas sobre 5

No fuss, good signal, and great value

No fuss, easy switch over with a PAC code. Great value and great signal & connections so far. Happy to support nature reinvesting too 👏

26 de agosto de 2026
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Respuesta de Ecotalk

We’re delighted to hear that your switch to Ecotalk was quick and hassle-free, and that you’re enjoying great value and reliable signal.
It’s also fantastic to know that you’re happy to support nature through your Ecotalk plan.

Valorada con 5 estrellas sobre 5

Unparalleled

Unparalleled, friendly customer service, easily contactable, plus competitive pricing and the added benefit of helping conservation projects. If you're thinking of switching don't hesitate - do it now!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Ecotalk

We’re delighted to hear that you’ve been so impressed with our friendly customer service, competitive pricing and the positive impact your plan has.
Thank you for choosing us!

Valorada con 5 estrellas sobre 5

This is how you it should be!

This is how mobile providers should be! Amazing coverage, amazing cost, amazing customer service that has been the quickest and most helpful of all the providers I have been with before!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Ecotalk

It’s brilliant to hear that you’re so happy with your coverage, pricing and, most importantly, our customer service. We’re especially pleased to know that our team has been the quickest and most helpful you’ve experienced!
Thanks for choosing Ecotalk!

Valorada con 5 estrellas sobre 5

I love this company

I love this company. I have never yet lost signal yet with Tesco or Sky it was awful. The customer service is really good. The best part when you ring them is if you are put on hold. No awful music, just the beautiful sounds of birds tweeting away.
I would recommend this company all day long.
I have unlimited on my phone. Its brilliant and we get to help British wildlife.

25 de agosto de 2026
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Respuesta de Ecotalk

We’re absolutely delighted to hear how happy you are with your service. And we’re thrilled that you enjoy our bird sounds while you’re on hold.
Thank you for recommending us so highly and for being part of our community.

Valorada con 5 estrellas sobre 5

Transfer provider

Simple and quick to change provider and keep the same number. Clear and easy to use website.

24 de agosto de 2026
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Respuesta de Ecotalk

We’re really pleased to hear that you found switching to us simple and straightforward, and that you were able to keep your existing number with ease. It’s also great to know you found our website clear and easy to use.

Thanks again for choosing Ecotalk!

Valorada con 4 estrellas sobre 5

It was quite a smooth change over from…

It was quite a smooth change over from my previous provider.
My only issue is EE who provide the network are sponsoring the Reform conference (?) Which doesn't match the EcoTalk ethos.

23 de agosto de 2026
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Respuesta de Ecotalk

Hi Angela,

Thank you for your 4-star review and for choosing Ecotalk. We're pleased to hear that your switch from your previous provider was a smooth one.

We also appreciate you sharing your thoughts regarding the wider network infrastructure we use. We understand that customers choose Ecotalk because they care deeply about environmental and social issues, and we value hearing feedback on matters that are important to them.

Valorada con 5 estrellas sobre 5

Using Ecotalk was positive throughout

It was easy to change to Ecotalk, good customer service, no real problems with connectivity & good value.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de Ecotalk

Hi Heather,

Thank you for your 5-star review and for sharing your positive experience with Ecotalk. We're delighted to hear that switching was easy, you've found our customer service helpful, and that you're enjoying reliable connectivity and good value.

Thank you for choosing Ecotalk and for supporting a network that's helping to protect and restore nature across the UK.

Valorada con 5 estrellas sobre 5

Very happy customer

Very easy to switch. Great that there are no cost increases and very happy that the monthly cost goes towards helping nature

1 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Mark,

Thank you for your wonderful 5-star review! We're delighted to hear that switching to Ecotalk was easy and straightforward.

It's great to know you value both our commitment to no in-contract price rises and the positive impact your monthly bill has on helping nature. That's exactly what we're all about.

Thank you for choosing Ecotalk and for supporting our mission to protect and restore nature across the UK.

Valorada con 5 estrellas sobre 5

Ecotalk is amazing!

Ecotalk is amazing! As someone who has just had the dull same phone provider for years, this is a real breath of fresh air. Seamless switch. Wildlife updates emailed into your inbox. And a lovely website, which plays a rather beautiful blackbird song as you browse.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Michael,

Thank you for the fantastic 5-star review! We're delighted to hear your switch to Ecotalk was seamless and that you're enjoying the wildlife updates and our website too. We love that the blackbird song caught your attention!

It's wonderful to have you as part of a community that's helping to support nature restoration across the UK.

Thanks again for your support.

Valorada con 5 estrellas sobre 5

All-round great network provider

Customer of a few years, and swift response and resolution when a recent phone change resulted in me losing my data connectivity. Emailed, and the following day I had two potential resolutions through; the first one did the job.

Love that Ecotalk reinvests its profits into restoring and protecting Britain’s natural world. Imagine if everything we paid for did such community-forward things with their profits! We'd live in a much cleaner and future-proofed world.

Recommend joining them.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Ms P Hall,

Thank you for your wonderful review and for being with Ecotalk for several years. We're so pleased our team could quickly help get your data connectivity restored after your phone change.

We also really appreciate your kind words about our environmental mission. Every customer helps us continue supporting projects that protect and restore nature across the UK.

Thanks again for your recommendation and support!

Valorada con 5 estrellas sobre 5

Refreshingly good customer service experience

I had a really good experience phoning Ecotalk. Yasmin helped me to change my tarrif, she was so friendly and helpful and it all went so smoothly. No fuss, no upselling, just helpful and straightforward.

Would definitely recommend this company.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Kyle,

Thank you so much for your lovely 5-star review!

We’re really pleased to hear that Yasmin was able to help you change your tariff so easily. We’ll be sure to pass your kind words on to her.

It’s great to know you appreciated the straightforward, no-pressure approach. Thank you for choosing Ecotalk and for recommending us!

Valorada con 5 estrellas sobre 5

Peace of mind

Joined them after my bad experience with GiffGaff.

Similar prices. Same coverage.

The thing that gives Ecotalk the five stars is simple. Speaking to a human is so easy. If you need help out of hours you just need to wait the next day or send them an email and they’ll sort it all out ASAP.

Can’t see myself leaving Ecotalk anytime soon. It’s also great to know UK taxes are being paid and profits are being put to important work. I hope it always stays like this.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Steven,

Thank you so much for your 5-star review!

We’re really pleased to hear that you’ve found it easy to speak to a human when you need help. It’s also great to know that our environmental mission gives you that extra peace of mind.

Thank you for choosing Ecotalk and for your kind words. We hope to have you with us for many years to come!

Valorada con 5 estrellas sobre 5

What a breath of fresh air

What a breath of fresh air! ⭐⭐⭐⭐⭐
In more ways than one – helping the environment whilst helping myself.
I've been on a good network with my previous provider EE for 14 years. I'll admit I was dubious about switching to Ecotalk in case the connection did not live up to my expectations. But I'm glad I did – the service is just as good as what I had before, and the peace of mind that comes with knowing that profits go towards nature projects makes all the difference.
Chris Packham's involvement as a consultant shows they're serious about their environmental mission, and I love that my subscription payments are supporting real conservation work while I stay connected.
I've also been impressed with their customer service – helpful and quick to respond whenever I've needed them. The contract terms are refreshingly straightforward: a simple one-month rolling agreement that renews until I cancel it. No lock-in periods, and crucially, no in-contract price increases. What I pay today is what I'll pay tomorrow – the price is locked in.
If I ever wanted to leave, I could walk away within a month with no fuss. Other providers often have retention departments with terms that feel urgent and confusing, leaving you feeling pressured. Eco Talk is the opposite – no haggling, no pressure.
Easy, transparent, ethical. What a difference!
Highly recommend.
Marcus

27 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Marcus,

Thank you so much for your fantastic 5-star review.

We’re really pleased to hear that switching from EE has been such a positive experience and that you’ve been happy with both the service and our customer support.

It’s great to know that our environmental mission and straightforward approach have given you that extra peace of mind too. Thank you for choosing Ecotalk and for recommending us!

Valorada con 5 estrellas sobre 5

This company is amazing in every way

This company is amazing in every way! The phone service and customer service has been perfect, and the company ethics couldnt be better. Love it!!!

26 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi there,
Thank you so much for your fantastic feedback!
We’re thrilled to know you’ve had such a positive experience with our team and that our values resonate with you.
Thanks for being with us!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, Eco Talk brilliant work for nature, along side with Chris Packham's input!

26 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Naiomi,
Thank you for your great review!
We’re so pleased to hear that our customer service and commitment to nature have made such a positive impression.
Thanks for being with us!

Valorada con 5 estrellas sobre 5

Ecotalk amazing, answer you call promptly and…

Ecotalk answer you call promptly and Yasmin was really helpful, knowledgeable and polite. Everything was sorted very quickly and even offered a solution to help manage multiple accounts to make my life simpler. Amazing! Thanks, Wenda

26 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Wenda,
Thank you for your fantastic feedback!
We’re delighted to hear that Yasmin was able to assist you so efficiently and find a solution that made things easier for you. We’ll be sure to pass your kind words on to her.
Thanks for being with us!

Valorada con 4 estrellas sobre 5

I love Ecotalk

I love Ecotalk, although there was a slight hitch with transferring my old number and getting going, customer services were very helpful and responsive. The fact that you can combine paying for a service and helping nature makes me very happy. Keep up the good work Ecotalk.

26 de agosto de 2026
Opinión espontánea
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Respuesta de Ecotalk

Hi Naomi,
Thank you for your lovely feedback!
We’re so pleased our team could help get everything sorted, and it’s wonderful to have your support for our mission to make a positive difference for nature.
Thanks for choosing Ecotalk!

Valorada con 5 estrellas sobre 5

Super easy switch from O2

Super easy switch from O2 and lower bills to boot. Ask yourself if you need 'perks' you never use, and sponsorship of sports you don't care for, or if you'd prefer to see your money go to rewinding the UK?

28 de mayo de 2026
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Respuesta de Ecotalk

Hi James,
Thanks for your 5* review!
We’re delighted to have you with us and really appreciate your support for our mission!
Thanks for joining Ecotalk!

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