I switched to them due to their support for wildlife and momentarily moved away lured by a shiny new phone. Huge mistake ànd ended up dealing with one of the larger impersonal corporations with appal... Ver más
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I switched to them due to their support for wildlife and momentarily moved away lured by a shiny new phone. Huge mistake ànd ended up dealing with one of the larger impersonal corporations with appal... Ver más
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Ecotalk’s SIM-only plans currently allow you to lock-in the price and if the advertised price goes up, you won’t pay the extra money!!!! Yes, it can take about 30 minutes to get through to someone,... Ver más
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I am a new customer who is just transferring over my mobile service to Ecotalk. Not being very techy about phones and SIM cards I had several struggles with swapping the sim, opening the slot and und... Ver más
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I switched to Ecotalk earlier this year. Whilst it hasn't been issue free I rate organisations on how they respond when there are issues not when everything is hunky dory. On every occasion I have ne... Ver más
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Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Reino Unido
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It was quick and easy to access the Ecotalk website and purchase my SIMs. When I needed support to activate the SIMs, it was straightforward to contact customer services and my query was dealt with promptly. The SIM activation process was very convenient and the timescale and process was as anticipated based on the advice provided by Ecotalk.

Respuesta de Ecotalk
It was a smooth transition from a contract with EE to a pay as you go eSIM with Ecotalk so much so I barely noticed the change over.
The reason behind my change was I didn't need a new handset, didn't want to get tied to yet another contract and wanted to do my bit for nature. On the tech side Ecotalk piggy back EE's infrastructure so you get great coverage. Win win.

Respuesta de Ecotalk
No fuss, easy switch over with a PAC code. Great value and great signal & connections so far. Happy to support nature reinvesting too 👏

Respuesta de Ecotalk
Unparalleled, friendly customer service, easily contactable, plus competitive pricing and the added benefit of helping conservation projects. If you're thinking of switching don't hesitate - do it now!

Respuesta de Ecotalk
This is how mobile providers should be! Amazing coverage, amazing cost, amazing customer service that has been the quickest and most helpful of all the providers I have been with before!

Respuesta de Ecotalk
I love this company. I have never yet lost signal yet with Tesco or Sky it was awful. The customer service is really good. The best part when you ring them is if you are put on hold. No awful music, just the beautiful sounds of birds tweeting away.
I would recommend this company all day long.
I have unlimited on my phone. Its brilliant and we get to help British wildlife.

Respuesta de Ecotalk
Simple and quick to change provider and keep the same number. Clear and easy to use website.

Respuesta de Ecotalk
It was quite a smooth change over from my previous provider.
My only issue is EE who provide the network are sponsoring the Reform conference (?) Which doesn't match the EcoTalk ethos.

Respuesta de Ecotalk
It was easy to change to Ecotalk, good customer service, no real problems with connectivity & good value.

Respuesta de Ecotalk
Very easy to switch. Great that there are no cost increases and very happy that the monthly cost goes towards helping nature

Respuesta de Ecotalk
Ecotalk is amazing! As someone who has just had the dull same phone provider for years, this is a real breath of fresh air. Seamless switch. Wildlife updates emailed into your inbox. And a lovely website, which plays a rather beautiful blackbird song as you browse.

Respuesta de Ecotalk
Customer of a few years, and swift response and resolution when a recent phone change resulted in me losing my data connectivity. Emailed, and the following day I had two potential resolutions through; the first one did the job.
Love that Ecotalk reinvests its profits into restoring and protecting Britain’s natural world. Imagine if everything we paid for did such community-forward things with their profits! We'd live in a much cleaner and future-proofed world.
Recommend joining them.

Respuesta de Ecotalk
I had a really good experience phoning Ecotalk. Yasmin helped me to change my tarrif, she was so friendly and helpful and it all went so smoothly. No fuss, no upselling, just helpful and straightforward.
Would definitely recommend this company.

Respuesta de Ecotalk
Joined them after my bad experience with GiffGaff.
Similar prices. Same coverage.
The thing that gives Ecotalk the five stars is simple. Speaking to a human is so easy. If you need help out of hours you just need to wait the next day or send them an email and they’ll sort it all out ASAP.
Can’t see myself leaving Ecotalk anytime soon. It’s also great to know UK taxes are being paid and profits are being put to important work. I hope it always stays like this.

Respuesta de Ecotalk
What a breath of fresh air! ⭐⭐⭐⭐⭐
In more ways than one – helping the environment whilst helping myself.
I've been on a good network with my previous provider EE for 14 years. I'll admit I was dubious about switching to Ecotalk in case the connection did not live up to my expectations. But I'm glad I did – the service is just as good as what I had before, and the peace of mind that comes with knowing that profits go towards nature projects makes all the difference.
Chris Packham's involvement as a consultant shows they're serious about their environmental mission, and I love that my subscription payments are supporting real conservation work while I stay connected.
I've also been impressed with their customer service – helpful and quick to respond whenever I've needed them. The contract terms are refreshingly straightforward: a simple one-month rolling agreement that renews until I cancel it. No lock-in periods, and crucially, no in-contract price increases. What I pay today is what I'll pay tomorrow – the price is locked in.
If I ever wanted to leave, I could walk away within a month with no fuss. Other providers often have retention departments with terms that feel urgent and confusing, leaving you feeling pressured. Eco Talk is the opposite – no haggling, no pressure.
Easy, transparent, ethical. What a difference!
Highly recommend.
Marcus

Respuesta de Ecotalk
This company is amazing in every way! The phone service and customer service has been perfect, and the company ethics couldnt be better. Love it!!!

Respuesta de Ecotalk
Great customer service, Eco Talk brilliant work for nature, along side with Chris Packham's input!

Respuesta de Ecotalk
Ecotalk answer you call promptly and Yasmin was really helpful, knowledgeable and polite. Everything was sorted very quickly and even offered a solution to help manage multiple accounts to make my life simpler. Amazing! Thanks, Wenda

Respuesta de Ecotalk
I love Ecotalk, although there was a slight hitch with transferring my old number and getting going, customer services were very helpful and responsive. The fact that you can combine paying for a service and helping nature makes me very happy. Keep up the good work Ecotalk.

Respuesta de Ecotalk
Super easy switch from O2 and lower bills to boot. Ask yourself if you need 'perks' you never use, and sponsorship of sports you don't care for, or if you'd prefer to see your money go to rewinding the UK?

Respuesta de Ecotalk
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