I switched to them due to their support for wildlife and momentarily moved away lured by a shiny new phone. Huge mistake ànd ended up dealing with one of the larger impersonal corporations with appal... Ver más
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Consulta las opiniones de los clientes
Ecotalk’s SIM-only plans currently allow you to lock-in the price and if the advertised price goes up, you won’t pay the extra money!!!! Yes, it can take about 30 minutes to get through to someone,... Ver más
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I am a new customer who is just transferring over my mobile service to Ecotalk. Not being very techy about phones and SIM cards I had several struggles with swapping the sim, opening the slot and und... Ver más
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I switched to Ecotalk earlier this year. Whilst it hasn't been issue free I rate organisations on how they respond when there are issues not when everything is hunky dory. On every occasion I have ne... Ver más
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Información sobre la empresa
- Operador de telefonía móvil
- también en la categoría
- Proveedor de servicios de telecomunicaciones
Escrito por la empresa
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Información de contacto
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Reino Unido
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4,7
Excelente
1 mil opiniones
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Brilliant network to be with
Brilliant network to be with! The customer service has been fantastic, and it feels even better knowing that being with Ecotalk helps support a more sustainable future. Great service, great values, and a company that puts the environment first!
20 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Greg,
Thank you so much for your wonderful feedback! We’re delighted to have you as part of the Ecotalk community, and it’s fantastic to know that our values and commitment to making a positive difference resonate with you.
Thanks for joining us!
Very helpful and friendly customer…
Very helpful and friendly customer service and minimal wait times on the phone!
25 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Rebecca,
Thank you for your lovely feedback!
We’re really pleased to hear that you had such a positive experience with our team!
Thanks for being with us!
I found it easy to switch to Ecotalk
I found it easy to switch to Ecotalk. No change to my phone coverage but saves me money. Good to know profits are being used for the benefit of nature. Highly recommend.
3 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Linda,
Thanks for your kind words and recommendation!
We’re delighted to hear that the switch has been straightforward and that you’re enjoying the benefits of being with us. It’s fantastic to know that our commitment to supporting nature resonates with you.
Thanks for choosing Ecotalk!
Brilliant customer service
Just wanted to highlight how quick, easy and friendly their customer service was when I needed to call them recently. And Chris Packham’s voice welcoming you to the call is a fun touch! Can’t recommend enough, been with them a while and love their ethos.
6 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you so much for taking the time to share this! 😊 We’re really pleased to hear that our customer service team made things quick, easy and friendly when you needed us.
And we’ll be sure to pass on your kind words to Chris Packham - we think his welcome is a rather fun touch too!
Thanks for being with us and for supporting the Ecotalk ethos. We really appreciate it! 💚
Biodiversity and beavers! Yes please.
I’m very happy to be an Ecotalk customer. £8 a month for all I need from my phone, calls and data, and knowing that goes towards supporting biodiversity and beavers. What more could you want?
21 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
What more could you want indeed! 🦫💚 Thank you for being such a brilliant Ecotalk customer and for supporting our mission to put biodiversity at the heart of what we do.
We’re delighted that £8 a month gives you everything you need from your phone, while also helping support nature. Thanks for choosing Ecotalk!🌿
Cheerful
Cheerful, helpful and a real human being, not a blooming computerised voice with no personality. Keep it up
19 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you so much for such a lovely review! 😊 We’re really glad you enjoy the friendly, human approach.
It’s brilliant to know you’re happy with your Ecotalk service and that supporting biodiversity and beavers is an important part of it for you. Thanks for being part of the Ecotalk family!
I felt so heartened!!
I felt so heartened that the profits from my phone account were being directed into something really positive for the environment (which has been so beaten down recently including by Big Tech). YAY ECO TALK! This made Dale Vince's decision in the last few days to do an 'about face' and declare his support for new drilling for oil and gas in the North Sea all the more saddening and also if I am being honest -infuriating.
21 de agosto de 2026
Respuesta de Ecotalk
Thank you for sharing this so honestly. We’re really glad that knowing your account helps support positive environmental work has made you feel heartened.
We also completely understand why recent comments and decisions around North Sea oil and gas have left you feeling disappointed and, as you put it, infuriated. We know that people choose Ecotalk because they care deeply about the environment and we don’t take that trust lightly.
Your feedback is important to us and we’ll continue to focus on putting environmental action at the heart of what we do. 💚
Nature
Being able to talk to someone at the end of the phone and love what you are doing for nature and the environment thanks 😊 🙏
27 de julio de 2026
Respuesta de Ecotalk
Hi there,
Thank you so much for your lovely 5 star review! We're really pleased to hear you've enjoyed being able to speak to someone on the phone, and it means a lot to know you support what we're doing for nature and the environment. Thank you for choosing Ecotalk!
I contacted them regarding the switch…
I contacted them regarding the switch over and had a speedy, useful and friendly response. So far so good on Ecotalk. Highly recommend.
19 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Alison,
Thank you for your lovely review! We’re so pleased to hear you received a speedy, useful and friendly response. It’s great to have you with Ecotalk, and we really appreciate the recommendation.
Thanks again!
Amazing customer service - recommending my dad switch too
I have always received amazing customer service from EcoTalk. I am recommending my dad to switch to EcoTalk too as he recently had a bad experience with another service provider.
20 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Laura, thank you for your lovely review!
We’re really pleased you’ve had such a positive experience with us, and we’d love to welcome your dad to Ecotalk too!💚
Excellent company
Been with this company for several years now - excellent, reliable coverage, excellent customer service, and v. legit on the eco stuff.
20 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Artemis, thank you for your kind review and continued support! We really appreciate your support and love knowing that what we do matters to you. Thanks again for your support!💚
eSims are easy
All went through relatively smoothly.
I went for the eSim option and the process was very quick indeed. I was a bit confused a one point but this was quickly sorted. Don't hesitate to go for eSim if your phone supports it. Its easy and no plastic!!
10 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Claire, thank you for taking the time to share your experience!
We’re delighted to hear how quick and straightforward you found the eSIM process. Welcome to Ecotalk!💚
Great service, & as an elderly disabled environmentalist, perfect for me & the environment.
Great service & as an environmentalist with home wifi & energy provided by Ecotricity, this was ideal for me. About half of what I was paying another provider, with a large amount of data I didnt use. And as a mostly elderly hoisebound disabled person, this was perfect. Also, with profits used for vital wild life projects, instead of fat cat wallets. Definitely 10 out of 10!
18 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Mike,
Thank you so much for your 5* review!
We’re delighted that our service has been a great fit for you, both in terms of value and our environmental approach. It means a lot to know that you appreciate the work our profits help support, and we’re incredibly grateful for your 10/10 rating!
Thanks for choosing Ecotalk!
Great mobile company with an ethical…
Great mobile company with an ethical basis - simple to use on a rolling 30-day contract.
24 de abril de 2026
Respuesta de Ecotalk
Hi Keir,
Thank you for your lovely feedback! We’re so pleased you’re enjoying the simplicity and flexibility of our service. It’s great to know our ethical approach is something you value too.
Thanks for being with us!
Superb value for money
Superb value for money, responsive and courteous customer service - questions resolved in one call. No faffing.
17 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi there,
Thank you for the fantastic feedback! We’re delighted that our team could provide quick, friendly and straightforward support. It’s great to know we could resolve everything in one call, and we really appreciate your support.
Thanks for choosing Ecotalk!
The easiest switch and great coverage
The easiest switch and great coverage. When I needed to ask a question I got a real person on the phone, who advised me without a lot of corporate guff or sales pitch. If only there were more companies like Eco Talk.
17 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Taftina,
Thank you so much for your kind words! It’s fantastic to hear that you found switching easy and that our team was able to provide helpful, straightforward advice. We really appreciate your support and taking the time to share your experience with us.
Thanks for being with us!
Really difficult process and unclear…
Really difficult process and unclear instructions on transferring to the new sim. Now without any telephone and unable to phone Ecotalk - the irony
26 de julio de 2026
Respuesta de Ecotalk
Hi Bronagh,
We’re sorry to hear you’ve had such a difficult experience transferring to your new SIM. We appreciate how frustrating it is to be left without service, particularly when this also prevents you from contacting us by phone.
We’ve emailed you directly so we can look into this and help get things resolved.
Five star service
The people in their team couldn’t do more to assist and resolve issues (probably my own doing)… five stars and then some… support & communication was fabulous.
14 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you so much for the fantastic review! ⭐️ We’re really pleased to hear that our team were able to help get everything sorted and that you found the support and communication so good. We know things don’t always go to plan, so we’re always happy to help get things back on track. Thanks again for choosing Ecotalk and for the five stars! 💚
Fantastic on many levels
Fantastic on many levels: incredible price, ethical, and outstanding customer service from the amazing Sheri today. I am very grateful for her calling me back this afternoon. I trust a bonus will be heading her way.
14 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you Rob for this wonderful review! We’re delighted to hear that you’re happy with the price, our ethical approach and especially the customer service you received from Sheri. We’ll certainly make sure she sees your lovely feedback! 😊 Thanks again for choosing Ecotalk and for taking the time to share your experience.
The Sustainable Choice
Driving sustainable solutions through good service, effortless switching, and investing in nature projects.
25 de julio de 2026
Respuesta de Ecotalk
Hi Callum, thank you for your 5* review!
We really appreciate your support and are so glad you’ve had a positive experience with us. Thank you for choosing Ecotalk!💚
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