I switched to them due to their support for wildlife and momentarily moved away lured by a shiny new phone. Huge mistake ànd ended up dealing with one of the larger impersonal corporations with appal... Ver más
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Consulta las opiniones de los clientes
Ecotalk’s SIM-only plans currently allow you to lock-in the price and if the advertised price goes up, you won’t pay the extra money!!!! Yes, it can take about 30 minutes to get through to someone,... Ver más
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I am a new customer who is just transferring over my mobile service to Ecotalk. Not being very techy about phones and SIM cards I had several struggles with swapping the sim, opening the slot and und... Ver más
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I switched to Ecotalk earlier this year. Whilst it hasn't been issue free I rate organisations on how they respond when there are issues not when everything is hunky dory. On every occasion I have ne... Ver más
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Información sobre la empresa
- Operador de telefonía móvil
- también en la categoría
- Proveedor de servicios de telecomunicaciones
Escrito por la empresa
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Información de contacto
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Reino Unido
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4,7
Excelente
1 mil opiniones
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Great verbal communication
Great verbal communication, clear, helpful and efficient.Best of all friendly personable manner 👏
28 de julio de 2026
Respuesta de Ecotalk
Hi Jan, thank you for your kind review!
We’re pleased to hear that you found our communication clear, helpful and efficient, and that our friendly approach made a positive impression. I'll be sure pass your positive feedback onto the team!
Welcome to Ecotalk!💚
A slight technical issue when setting…
A slight technical issue when setting up my SIM, but that was sorted out quickly by the customer service. Everything has been great so far, very happy with my package. I like the fact you are not tied into a contract, and profits go into re-wilding projects.
27 de julio de 2026
Respuesta de Ecotalk
Hi Jody, thank you for your review!
We're sorry to hear that you experienced a technical issue while getting set up, but we're glad that the team managed to get that sorted quickly for you. Welcome to Ecotalk!💚
Easy transfer, fixed price, ethical committment.
Contacted Ecotalk Monday morning. Call answered very quickly. Questions answered clearly. Completed a simple online form, SIM arrived the next day and number transferred by lunchtime Wednesday. A fixed £12 for 10GB, triple data for the first 3 months, all profits to environmental projects. Positive decision made easy by excellent customer service.
27 de julio de 2026
Respuesta de Ecotalk
Hi Miss Redwood, thank you for taking the time to share your experience! It’s great to hear everything went so smoothly, and that our team were able to answer your questions and get you up and running quickly. Welcome to Ecotalk!💚
So far so very good
So far so very good. A very smooth transfer (as it should be) and a very friendly helpful support call when I had a question. And of course all profits to support nature! The EE network a tad less strong at home than previous (1 bar 5G in the house) but that is OK.
28 de julio de 2026
Respuesta de Ecotalk
Hi Huw, thank you for your 5* review!
It’s great to hear that your transfer went smoothly and that our support team were able to help when you had a question.
Please do not hesitate to get in touch if there is anything we can assist with! Welcome to Ecotalk!💚
Human customer service
Human customer service providing excellent and knowledgeable support and solutions.
27 de julio de 2026
Respuesta de Ecotalk
Thank you for your kind review. We're happy to hear that our customer service team provided the knowledgeable, personal support you were looking for. We believe speaking to real people who genuinely want to help makes a real difference, so it's wonderful to know that came across in your experience.
Thank you for choosing Ecotalk!
Ecotalk
I decided to switch to this provider as I liked the ethos and sustainability of the company which i believe is run by Dale Vince with the involvement of Chris Packham- who I have the greatest respect for.
I ordered a sim online which arrived the next day and had my new number transferred within another day so a really good customer service so far.
I am also getting a much better signal with this new network (EE) in the area where I live. If I had to be picky the only drawback is the lack of choice of different data packages compared to my previous old provider (Giffgaffe)
27 de julio de 2026
Respuesta de Ecotalk
Thank you for your fantastic review and for choosing Ecotalk.
We're so pleased that our commitment to sustainability and protecting nature was one of the reasons you decided to join us. It's great to hear that your SIM arrived quickly, your number transfer went smoothly, and that you're enjoying an even better signal.
We also appreciate your feedback about our range of data plans. Customer feedback like yours helps us understand where we can improve, and we'll be sure to pass your comments on to the team.
Thanks again for your support and welcome to Ecotalk!
Great experience
Very helpful. Simple, timely transfer of account. Very smooth. Love your ethos.
27 de julio de 2026
Respuesta de Ecotalk
Thank you so much for such a lovely review. We're delighted to hear that your switch to Ecotalk was simple, timely and hassle-free. Making the transfer process as smooth as possible is something we work hard to achieve, so it's great to know that was your experience.
It's also wonderful to hear that our ethos resonates with you. Thank you for choosing Ecotalk and for supporting a mobile network that's committed to making a positive impact.
So easy to switch
So easy to switch. I’ve only heard good things and I’m so happy to now be a part of it
27 de julio de 2026
Respuesta de Ecotalk
Hi Holly, thank you for your 5* review!
We're delighted to hear that you found switching to us a simple and straightforward experience. Welcome to Ecotalk!😊🍃
The Customer Service was fantastic
The Customer Service was fantastic! Better than anything I've experienced anywhere! Due to a few techie problems (mainly of my own making/misunderstanding) I spoke to three different people at Ecotalk. Each one of them was fantastic, so helpful, going above and beyond what I expected.
The phone works great, I'm helping the environment, and I've saved money. Delighted!
6 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Dave, thank you for taking the time to leave us such a wonderful review!
It means a great deal to hear that our team made such a positive impression and were able to support you through the setup process.
Welcome to Ecotalk!😊🍃
Easy switch process
Easy switch process, everything perfect and clearly explained on their website.
25 de julio de 2026
Respuesta de Ecotalk
Hi Susan, thank you for your 5* review!
We’re delighted to hear that your experience has been a positive one and that you found the process straightforward.
Welcome to Ecotalk!😊🍃
Easy switch
Great customer service!
I switched to Ecotalk after my current provider once again raised their costs.
I was with Ecotalk when they first started, been a customer of Ecotricity for years, but back then I wasn’t convinced.
Great to be back with a company whose values I share, fingers crossed that the coverage is good.
4 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Sian, thank you for your 5* review!
We're really pleased to have you with us again and appreciate your support. We hope you continue to enjoy the service and have a great experience with us.
Thanks again for choosing Ecotalk!😊🍃
Paying the monthly mobile bill becomes a pleasure!
I switched over to Ecotalk about a year ago and have never regretted it. A really easy switch and kept my old number. The coverage is excellent, far better signal in more places than my previous provider - but best of all …. when I see the monthly direct debit going out, it gives me pleasure!! I so look forward to each update on the work being done and the wildlife that’s benefitting and knowing I’m contributing in some way to that - priceless! (But it is actually great value too!!)
3 de agosto de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Kirsty, thanks so much for your lovely review and for choosing Ecotalk!
We're really pleased to hear you're happy with the service and appreciate you taking the time to share your experience.
Thanks again for your support — we're delighted to have you with us. Welcome to Ecotalk!😊🍃
An easy way to do some good and get great service
I switched because I love the ethos of this company. Switching was incredibly easy, and my signal has improved hugely (was previously with Giffgaff who use a different network).
The web portal is incredibly basic and a bit dated, but that doesn't bother me - the service is all that matters, and the less they put into that, the more profit they have for the environment. Really pleased so far.
24 de julio de 2026
Respuesta de Ecotalk
Thank you so much for your fantastic review! We're delighted to hear that switching was so easy and that you've seen such an improvement in your signal. It's also wonderful to know that our environmental mission was a big part of your decision to join us.
We really appreciate your understanding regarding our online portal. We're always looking at ways to improve our customers' experience and will therefore be making improvements to this in the coming months.
Thanks again for your support. Every customer who joins Ecotalk helps us make a positive impact for nature, and we're so pleased to have you with us.
I ordered a Ecotalk Sim over the phone
I ordered a Ecotalk Sim over the phone. It arrived promptly. Due to circumstances that are too long to go into I had a problem. I´m lucky enough to live in Stroud so I called in and the problem was sorted within minutes without any fuss. I'm expecting the rest of my experience to be the same!
22 de julio de 2026
Respuesta de Ecotalk
Thank you for taking the time to leave us such a lovely review!
We're really pleased to hear your SIM arrived promptly and that our team was able to resolve your issue quickly for you. We always aim to make things as straightforward as possible, so it's great to know you had a positive experience.
We hope the rest of your journey with Ecotalk is just as smooth, and if you ever need any help, we're always here for you.
Thanks again for choosing Ecotalk!
I love taking part in caring for our…
I love taking part in caring for our environment & wildlife. Loved talking to a bright intelligent operator, that was not only compassionate but helped me reduce my monthly tariff to suit my needs. Probably for the first time in decades, I can truly recommend Ecotalk & be proud I'm a customer of theirs.
Thank you Ecotalk, at last we have a server we can trust, may it grow & all businesses work towards the same ethics.
31 de julio de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you so much for your wonderful review and for your incredibly kind words.
It's fantastic to hear that our environmental mission resonates with you, and we're especially pleased that our team was able to help you find a tariff that better suits your needs. We'll be sure to pass your lovely comments on to the colleague you spoke with as they'll really appreciate them.
Your recommendation means a great deal to us and we're honoured that you're proud to be part of the Ecotalk community. Together, we're helping to support nature while providing great service, and we're so grateful to have customers like you alongside us.
Thank you again for your support!
100% recommended
100% recommended. Excellent coverage & customer service. Giving back.
22 de julio de 2026
Respuesta de Ecotalk
Thank you so much for your fantastic review and recommendation!
We're delighted to hear you're enjoying our coverage and customer service. It's also wonderful to know that our commitment to giving back is something you value.
Thanks for choosing Ecotalk and for supporting our mission to help protect nature. We really appreciate your support!
Service is well covered, no complaints.
Service is well covered,
31 de julio de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you for your review!
We're really pleased to hear that you're happy with your Ecotalk service and coverage. Providing a reliable service while supporting our environmental mission is what we're all about.
Thanks for choosing Ecotalk and for being part of our community!
Great customer service
Great customer service, very good connectivity and brilliant price plans without the price hikes. Oh and all profits go to nature. Very impressed!
31 de julio de 2026
Opinión espontánea
Respuesta de Ecotalk
Thank you so much for your fantastic review!
We're delighted to hear that you're enjoying our customer service, connectivity and price plans. We work hard to provide a reliable service while keeping our focus on making a positive difference for nature.
It's brilliant to know that our commitment to protecting the environment is something you value too. Thank you for choosing Ecotalk and for being part of a community helping to support our planet!
I wanted to keep my number when moving…
I wanted to keep my number when moving to EcoTalk from GiffGaff. They made it so easy and I'm really pleased with the customer service from EcoTalk.
27 de julio de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Jen,
Thank you for your lovely review!
We're delighted to hear that your switch to Ecotalk went smoothly and that our team was able to make the process as straightforward as possible. It's great to know you were pleased with the service you received.
Thanks for choosing us!
Excellent customer service!
Excellent customer service and clear payment plans. The network coverage is far better than my previous provider which is a bonus. It feels good to be part of something that has such positive intent.
30 de julio de 2026
Opinión espontánea
Respuesta de Ecotalk
Hi Kier,
Thank you so much for the wonderful review!
We're delighted to hear that you've had a positive experience with us and that you're happy with your decision to join Ecotalk. It means a great deal to know that our approach has made a good impression, and we're grateful for your support.
Thanks for choosing Ecotalk!
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