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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing quick and easy service , beautiful diffuser scent, I have bought from Ed and James many times and always receive excellent service. Will definately buy again. Thank you!

Valorada con 5 estrellas sobre 5

This is a late review but having had extremely poor customer service elsewhere which left me with a feeling that this is an unfortunately increasingly common situation, I wanted to praise this company... Ver más

Valorada con 5 estrellas sobre 5

An amazing company, all the products I bought were made very carefully and to a high standard. There is a touch of luxury in these products, the candles smell beautifully and are perfectly packaged, p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ed & James make the most beautiful candles, diffusers and other items. Personally, I find their products way above some of the best well known brands we have tried in the past. Their candles and diff... Ver más

Información sobre la empresa

  1. Tienda de velas
  2. también en la categoría
  3. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

ED & JAMES LUXURY HOME FRAGRANCES Discover the finest handcrafted candles and reed diffusers, expertly made in St. Mary's Island, Kent. Elevate your home with our exquisite scents and artisanal craftsmanship. 🇬🇧 100% British made using materials from UK suppliers


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(45)

13 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Luxury products

Superb service, beautifully packaged, amazing customer service and the product quality is far superior than most of the more ‘well known luxury brands’

11 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Oud Wood and Zen Retreat

Oud Wood and Zen Retreat — Mandarin & Sandalwood become my favourite as of now!! The smell lasting long, the package arrived fast and the products were packed beautifully.

30 de abril de 2024
Valorada con 5 estrellas sobre 5

An amazing company

An amazing company, all the products I bought were made very carefully and to a high standard. There is a touch of luxury in these products, the candles smell beautifully and are perfectly packaged, perfect as a gift for a loved one. I will definitely shop again because I am very satisfied. The seller was very reliable, answered my questions very quickly and advised me which fragrance would be right for me. Ed&James you are stars. 🌟

18 de enero de 2024
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Respuesta de Ed & James

Thank you for such a wonderful review. We are very happy that you like our products. We appreciate the feedback.

Valorada con 5 estrellas sobre 5

Candle and Diffuser smelt amazing

Candle and Diffuser smelt amazing, packaging was very classy and great attention to detail..with a note on how to use the Diffuser..delivery was prompt 😀 would highly recommend..

19 de diciembre de 2023
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Respuesta de Ed & James

We would like to thank you for such a super review. As a small business your feedback encourages us. Many thanks.

Valorada con 5 estrellas sobre 5

Super

Excellent customer service & beautiful products.

14 de diciembre de 2023
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Respuesta de Ed & James

We wanted to take a moment to express our deepest gratitude for your recent visit to our small business and for taking the time to leave such a glowing 5-star review. Your kind words and support mean the world to us.

Valorada con 5 estrellas sobre 5

The perfect gift

I highly recommend Ed and James products, I can always count on the quality to be excellent and it goes for a great price since it's hand made. The packaging was of a very high standard, looked very chic - we even joked it looked like it came in a channel bag :))

12 de diciembre de 2023
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Respuesta de Ed & James

I wanted to take a moment to express my heartfelt thanks for your recent review on Trustpilot. Your kind words mean the world to us and serve as a tremendous encouragement to us.

Valorada con 5 estrellas sobre 5

Reed diffusers

I recently purchased two diffusers. These offer fantastic value for their price. The scents are of high quality and have fantastic longevity. Using them was straightforward, and I highly recommend these diffusers to anyone seeking high-quality and long-lasting scents.

1 de diciembre de 2023
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Respuesta de Ed & James

Dear Luke,

I wanted to extend my sincerest gratitude for your incredibly kind and generous 5-star review! Your support means the world to us and fuels our passion to continually deliver our best. Small businesses thrive on the encouragement and backing of wonderful customers like you. Thank you for believing in us and for being a vital part of our journey. Your support truly makes a significant difference.

Warm regards,
Ed & James

Valorada con 5 estrellas sobre 5

Fantasic products and a great service

Fantasic products and a great service. Never had a problem with the ordering, delivery and quality of the products. Love the defusers and using the hand soap. Ed and James are always in the ball. Got two daughters using them now too.

5 de diciembre de 2023
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Respuesta de Ed & James

Dear Ian,
We wanted to extend a heartfelt thank you for your fantastic five-star review on Trustpilot! Your feedback means the world to us, and we're thrilled to hear about your positive experience. We truly appreciate your support and look forward to continuing to exceed your expectations.

Thank you once again for taking the time to share your thoughts. Your feedback inspires us to keep striving for excellence.

Warm regards,
Ed & James

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