In January I ordered à woollen scarf costing £35 plus £3 postage. The parcel which arrived contained two jumpers worth twice as much ch as the scarf, but no scarf. I contacted customer services and... Ver más
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Consulta las opiniones de los clientes
Ordered a handbag from them in December 2025. They sent the wrong one, so I returned it to the address on the website in Young Street, the parcel was refused as the company have now changed their retu... Ver más
My dear wife is delighted with the blue scarf. Clever that’s it’s not true tartan but still kinda is. Goes beautifully with her new dark navy long woollen coat from another reputable brand. We must bo... Ver más
I recently ordered a lambswool scarf (STAG ONE) from Edinburgh Cashmere, and I couldn’t be happier! The scarf was incredibly soft and absolutely beautiful..To my surprise, they mistakenly sent me two... Ver más
Información sobre la empresa
Escrito por la empresa
The Essence of Edinburgh Cashmere is to provide the highest quality yarn lovingly designed into luxurious cashmere collectables. Our exquisite collection consists of scarfs, extra-wide scarfs, and Super luxe scarfs, as well as a stunning range of accessories and deluxe blankets for the home and outdoors. Options vary from 100% sustainable cashmere from inner Mongolia, as well as a luxurious blend of lambswool woven with cashmere, and 100% pure super soft lambswool.
Información de contacto
1 East Hermiston, EH14 4AJ, Edinburgh, Reino Unido
- +44 (0) 131 608 2100
- info@edinburgh-cashmere.com
- edinburgh-cashmere.co.uk
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Ultra environment friendly packaging
Bought 2 scarfs, cashmere and lambswool each. They look alright but the cashmere one was not even in any kind of packaging. It was just shoved inside the Royalmail package while the lambswool one was at least put inside a plastic bag. Gone extra mile to save the Earth I guess.
The blanket matches the one I already…
The blanket matches the one I already have (which I love), and it was delivered in a good time frame. Before ordering had emailed a question and was responded to within a day or two. Great service!
Outstanding product, great online service.
Excellent product, love the new blankets! Bought one in Edinburgh while we were there, regretted not being able to buy more but we didn't have the suitcase space. Ordering online was easy and fast.
2 items order 1not sent other 1…
2 items order 1not sent other 1 slightly damaged
Edinburgh cashmere gift box is so…
Edinburgh cashmere gift box is so beautiful,Edinburgh cashmere scarf quality and design is very nice as well I order scarf for my sister and she really loved it both the scarf and amazing gift box.before l forget I have been ordering from Edinburgh cashmere for the last 10 years and there product are been very good
Good and problem-free
Love the scarf! Looks like what you see in the picture. Fast delivery
Was easy to order and received the…
Was easy to order and received the order very quick.
Have bought a lambswool double side…
Have bought a lambswool double side thistle scarf for £50, which is
a) felt scratchy to the skin,
b) too expensive: in April you can buy the same size cashmere scarf for £25 online. Have bought a couple of fab cashmere scarfs from the competitor for the price.
c) The Dry clean only care was not clearly stated on the site.
Asked for a partial refund, but rejected. As return is tad complicated I will keep it.
The scarf is of good quality and the…
The scarf is of good quality and the color is nice.
Different quality than expected
Quality not the same as what I purchased in your store in Edinburgh
Total rubbish
Total rubbish, what more can I say. Try their competitors, can't be any worse.
Love love love these blankets
Love love love these blankets . Classy !! Beautifully made fab colours thrilled
Very good service
My order arrived very quickly and was exactly as described /shown. Very pleased with my purchase.
Disappointing
Their website states guaranteed delivery on all orders placed before the 22nd of December. I placed mine on the 12th, it was dispatched on the 18th but has never been delivered.
I tried calling them, emailed and also send a message on FB. Still no reply. Almost a month since placing the order.
Review
The item is very beautiful, the only thing i would have added was some kind of package apart from the plastic one of the shipment. If it had broken during the shipment, the blanket would ha mve been damaged.
Have been waiting for a refund
Have been waiting for a refund. It was delivered to them 11 days ago and I have emailed and messaged their social media for an update with no response. Where is the customer service?
Timely & efficient delivery
Timely & efficient delivery. Precisely what I ordered.
It was fast to get it to Australia
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