Received files via egress. Annoying as I had to set up an acc just to open the message, then no preview was available so had to download the file which was annoying, and then ... it is not compatible... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Egress is easy to set up and use immediately. It give great peace of mind to send confidential documents to others. It's great that, with a subscription, there is a guarantee that all recipients of ma... Ver más
Egress Workspace has enabled us to streamline processes whilst also making them more secure. The interface between administrators and clients who use it is easy to use and the data analytics and line... Ver más
Easy account set-up process. Contact with sales team was straightforward - couple of video clips helpful. I decided after a day or two to cancel subscription as I felt it would be somewhat cumbersome... Ver más
Información sobre la empresa
Información de contacto
White Collar Factory, 1 Old Street Yard, EC1Y 8AF, London, Reino Unido
- +44 20 7624 8500
- info@egress.com
- egress.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
Helped me immensely and I managed to…sticky issue
Helped me immensely and I managed to complete the task without too much delay. Thank you once agsin
Good software that solves a big issue…
Good software that solves a big issue in the company. And great help to implement the software in our company with some personalizations.
Very helpful.
Egress seems to be a bit of a scam
Egress seems to be a bit of a scam, you need credits to reply to emails but they dont tell how much they are.
you get 25 free 1 per email then you have to subscribe, to continue sending emails,they wont tell you if the sender is a paid member, so less than helpful
Excellent Customer Service
The communication and advice given was 5 star
Proper support
Proper support, relevant to the question I asked. Fixed my issue in minutes. Big tech should learn from the smaller companies.
The WORST form format I have ever used
The WORST form format I have ever used. Took 2 hours to complete and then it seemed it was all to get my email address in order to send me marketing material and for no other reason that I could think of. I complained and received the most dreadful reply which was too complicated to deal with, so I wrote again advising them of their ‘mistakes’. I received another email addressing me with an ‘Hi’ ( are these administrators posing as my friend? ) and ‘Mrs’ when I specifically asked to be refers to as ‘Miss’ and again too complicated for me to follow their instructions. Their grammar was appalling as well as insulting. What is the NHS doing using such a dreadful firm? Altogether I have received 8 emails and all of them are muddled and impossible to interpret.
Resolving Outstanding Matters
Egress representatives are taking all requests with due attention.
Secure emails
I use egress for emails with attachments to ensure that they are protected. It’s easy to use but I wish egress would remember past used email addresses.
I seeked help with my problem I…
I seeked help with my problem I have/had. They are very understanding, run through a lot of questions with you. Very supportive.. had my 1st workshop on Tuesday it was amazing, i could relate to most of the things the guy was talking about, I have brought his book he wrote about his journey
I find Egress normally fine to use
I find Egress normally fine to use, but there are times when it won't let us open an email and yet I am doing all the same things, same password etc. This last time there was a problem, a lady came back by email very quickly. The problem was sorted out, but as we are a big organisation I wasn't sure what had gone wrong, how it was fixed and more importantly, how we can prevent the problem happening next time. Courteous & speedy service, but left with questions, hence only 4 stars. Thanks.
Absolutely detest this waste of space
Absolutely detest this waste of space. I am forced to use for my virtue signalling company. Just awful. Despite using the correct password Outlook rejects it forcing me to use my mobile to ok each time I use. Not only is this system utterly unnecessary it is poorly implemented, cumbersome and just a complete irritatnt.
Contacted company regarding IT issues
Contacted company regarding IT issues. IT advisor responded quickly and advised me of several options. My IT issue was resolved. The fault was with my software.
Easy set up and easy to use
NO support, platform useless for 4 months and still no solution
We used the platform for more than 3 years. During this period several periods of server side problems. We had to detect that some functonalities of the platform stopped functioning suddenly. Luckily we could solve it oursellves. The last issu however: the platform stopped working in august. During months we waited for them tot solve the server side problem. The confirmed every time they were working on it on highest priority. 4 (!) months later they came with an update that would solve the problem an restore the funcitonalities we were using daily: the update did not help anything. So, for months now our platform is down. We can not send any mail to our referring dentist. Our company dammage is significant. We quit the platform . DO NOT USE IT. THERE SERVICE LEVEL IS VERY BAD! Sincerley Kristof Berquin, medical doctor in Belgian hospital VITAZ
Great customer service
Support team responded quickly to my query, kept me updated on progress and were able to resolve the issue regarding sending emails securely. Excellent customer service.
Good experience with the team
Good experience with the team. All was done to help me out. Had a good result and troubleshooting given for any future occurrences.
Good product and good support
Clear, concise and helpful support when needed.
I have been using Egress since 2018.
I have been using Egress since 2018.
Very easy to use.
Easy to renew licence.
Excellent mail protection and data loss…
Excellent mail protection and data loss prevention application. Very easy to set up and great customer support in the event of questions or issues.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








