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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Received files via egress. Annoying as I had to set up an acc just to open the message, then no preview was available so had to download the file which was annoying, and then ... it is not compatible... Ver más

Valorada con 5 estrellas sobre 5

Egress is easy to set up and use immediately. It give great peace of mind to send confidential documents to others. It's great that, with a subscription, there is a guarantee that all recipients of ma... Ver más

Valorada con 5 estrellas sobre 5

Egress Workspace has enabled us to streamline processes whilst also making them more secure. The interface between administrators and clients who use it is easy to use and the data analytics and line... Ver más

Valorada con 3 estrellas sobre 5

Easy account set-up process. Contact with sales team was straightforward - couple of video clips helpful. I decided after a day or two to cancel subscription as I felt it would be somewhat cumbersome... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Egress seems to be a bit of a scam

Egress seems to be a bit of a scam, you need credits to reply to emails but they dont tell how much they are.
you get 25 free 1 per email then you have to subscribe, to continue sending emails,they wont tell you if the sender is a paid member, so less than helpful

28 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Proper support

Proper support, relevant to the question I asked. Fixed my issue in minutes. Big tech should learn from the smaller companies.

13 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The WORST form format I have ever used

The WORST form format I have ever used. Took 2 hours to complete and then it seemed it was all to get my email address in order to send me marketing material and for no other reason that I could think of. I complained and received the most dreadful reply which was too complicated to deal with, so I wrote again advising them of their ‘mistakes’. I received another email addressing me with an ‘Hi’ ( are these administrators posing as my friend? ) and ‘Mrs’ when I specifically asked to be refers to as ‘Miss’ and again too complicated for me to follow their instructions. Their grammar was appalling as well as insulting. What is the NHS doing using such a dreadful firm? Altogether I have received 8 emails and all of them are muddled and impossible to interpret.

13 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Secure emails

I use egress for emails with attachments to ensure that they are protected. It’s easy to use but I wish egress would remember past used email addresses.

1 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I seeked help with my problem I…

I seeked help with my problem I have/had. They are very understanding, run through a lot of questions with you. Very supportive.. had my 1st workshop on Tuesday it was amazing, i could relate to most of the things the guy was talking about, I have brought his book he wrote about his journey

12 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I find Egress normally fine to use

I find Egress normally fine to use, but there are times when it won't let us open an email and yet I am doing all the same things, same password etc. This last time there was a problem, a lady came back by email very quickly. The problem was sorted out, but as we are a big organisation I wasn't sure what had gone wrong, how it was fixed and more importantly, how we can prevent the problem happening next time. Courteous & speedy service, but left with questions, hence only 4 stars. Thanks.

28 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely detest this waste of space

Absolutely detest this waste of space. I am forced to use for my virtue signalling company. Just awful. Despite using the correct password Outlook rejects it forcing me to use my mobile to ok each time I use. Not only is this system utterly unnecessary it is poorly implemented, cumbersome and just a complete irritatnt.

19 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

NO support, platform useless for 4 months and still no solution

We used the platform for more than 3 years. During this period several periods of server side problems. We had to detect that some functonalities of the platform stopped functioning suddenly. Luckily we could solve it oursellves. The last issu however: the platform stopped working in august. During months we waited for them tot solve the server side problem. The confirmed every time they were working on it on highest priority. 4 (!) months later they came with an update that would solve the problem an restore the funcitonalities we were using daily: the update did not help anything. So, for months now our platform is down. We can not send any mail to our referring dentist. Our company dammage is significant. We quit the platform . DO NOT USE IT. THERE SERVICE LEVEL IS VERY BAD! Sincerley Kristof Berquin, medical doctor in Belgian hospital VITAZ

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Support team responded quickly to my query, kept me updated on progress and were able to resolve the issue regarding sending emails securely. Excellent customer service.

21 de noviembre de 2023
Opinión espontánea

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