I placed an order online, within 5 minutes I realised it was the wrong item and contacted them to cancel. I was told cancelling the item was not possible as the order had been processed. Which is diff... Ver más
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Consulta las opiniones de los clientes
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Frida... Ver más
La empresa ha respondido
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wa... Ver más
La empresa ha respondido
They had some sockets it was all but impossible to find elsewhere, and at a good price. There was a bit of a delay in delivery, but excellent customer more than made up for it. And they arrived before... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- Tienda de electrodomésticos
- Tienda de baterías
- Concesionario de maquinaria para la construcción
- Tienda de iluminación
- Tienda de equipos de seguridad
Escrito por la empresa
Note: Most of our verified reviews are collected on Reviews.io, where we currently hold an average rating of 4.9★ from over 19,000 verified customers. We’re proud to serve customers across the UK, Ireland, and worldwide — offering quality products, competitive prices, and dependable delivery. What began as a simple idea — to make professional-grade products accessible to everyone — has become a business built on trust, value, and service.
Información de contacto
14 Blackstick Road, Killyhevlin Industrial Estate, Enniskillen, Co.Fermanagh, BT74 4EB, Enniskillen, Reino Unido
- 028 66 335045
- customerservice@electricalworld.com
- electricalworld.com
3,4
Medio
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
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Excellent service
Excellent service. 3rd time of ordering from the company and very quick delivery. Never had any issues
8 de mayo de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Deb
Thank you for taking the time to leave us this fantastic 5 star review, We loved hearing "Excellent service. 3rd time of ordering from the company and very quick delivery. Never had any issues" We really do appreciate your loyalty and support
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Do not use this company.
Do not use this company.
I made an order on the 20th April 2025 (Order Number- 468097), at the time no comment on website about delayed delivery. I have been in consistently e mailing , phoning the company on 02866335045, who had failed to provide let alone a delivery date or a courtesy response. I will now asked for a refund... now wait and see if that happens. Extremely disappointed.
8 de mayo de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Mohammed
Thank you for taking the time to leave us this review. We are extremely sorry that you have had an issue with your order, we can see that our customer service team have reached out to you with a resolution
Take care and have a lovely day
Hannah
Excellent Customer Service
I had a small issue with a product I'd purchased, turned out the issue was entirely my fault but the lengths that customer service went to (over a bank holiday weekend) to resolve it were above and beyond what I would have expected.
6 de mayo de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Tony
Thank you for taking the time to leave us this glowing 5 star review. We truly appreciate your recognition of our service. It’s our priority to ensure a great experience for every customer, and your feedback motivates us to keep delivering the best. If we can be of any assistance in the future please do not hesitate to let us know
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Quick easy website great prices and…
Quick easy website great prices and fast delivery will be back again soon
26 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Siobhan
Thank you for taking the time to leave us this wonderful 5 star review. We are delighted to hear "Quick easy website great prices and fast delivery will be back again soon"Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Do not use this company
Do not use this company. Placed an order and paid for express shipping a week ago. No sign of the order been dispatched yet even though the website shows the product in stock and says order today for dispatch tomorrow. No option on live chat to speak to anyone about this and the phone number I called is not picked up just an automated message. Contacted the email address provided to be told it will be dispatched but no response back to my reply. Want my money back but I know it will be a battle when I can't speak to anyone.
24 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Sharon
Thank you for taking the time to leave your review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Regards,
Hannah
Do not use this company.
Do not use this company.
I made an order over a month ago, at the time no comment on website about delayed delivery. I have been in consistent contact with the company, who had failed to provide a delivery date. I have now asked for a refund... now wait and see if that happens. Extremely disappointed.
29 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Sam
Thank you for taking the time to leave an anonymous review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Kind regards
Hannah
Do not use this company
Do not use this company, I ordered a fire in February along with a fixing kit (frame) the frame arrived within 2 weeks and the fire was supposed to follow 2 weeks later. The money was taken out of my account instantly but after a very long wait and very poor communication from the company all through March and the beginning of April, sending reply’s to my messages (no phone number) with an automated message, I requested a refund, as the fire “hadn’t cleared customs” they charged me £20 to have the frame collected and then a further £26 for not having the frame in the same box it arrived in, please note the frame cost £49. I have never experienced such poor customer service from a company and to be charged for their incompetence is ridiculous. Never again!!!!
29 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Jeanette
Thank you for taking the time to leave us this 1 star review. We are extremely sorry that you have had a poor experience. When the order was placed for the fire there was an estimated dispatch time of 30 days, we are extremely sorry we were unable to meet this. With regard to the refund for the fixing kit, we did advise you of the collection cost and this was returned missing parts and not in its original box meaning that this is not eligible for resale
If there is anything else we can help with please do not hesitate to get in touch
Kind regards
Hannah
Satisfied customer
I received my order only a few days after placing it. Since it was being shipped from the UK to the US, I was impressed with the speed of the delivery. I was pleased with the Bauer battery operated manicure/pedicure set. Since I am old enough to have trouble clipping my toenails, the electric grinder is helpful. (I may be a senior, but I still like self care items to help me look good.) I would have preferred to order locally, but I wanted this specific item, and you were the only company I could find that still carried it. However, the low price of the product made up for the high shipping cost. Although I am not in the market for your other products, I would still recommend your company to those who might be. I am satisfied with your service.
23 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello
Thank you very much for taking the time to leave us this fabulous 5 star review. We are delighted that were able to find what you needed with ourselves and that you are happy with your purchase. We really appreciate your recommendation
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
No hassle and arrived on time
No hassle and arrived on time. Will use again.
11 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello
Thank you for taking the time to leave this amazing 5 star review
Thank you for your amazing 5-star review! We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Hanging basket Liner
I have used Doff Wool & Moss Hanging Basket Liner for many years. Supplied at a good price and delivered very quickly
7 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello LesBib
Thank you for taking the time to leave us this wonderful review. We are delighted to hear I have used Doff Wool & Moss Hanging Basket Liner for many years. Supplied at a good price and delivered very quickly.
Thank you for your support and thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Respuesta de Electrical World
Hello Woody
Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced swift delivery and ease of ordering. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations. We look forward to serving you again soon!
Thank you for your support and thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Garden tools
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wanted to treat myself to another.
All of the other makes purchased over the years, of which there have been several, have been so weak they have either broke, bent badly or rusted out after a short space of time hence I would now only highly recommend this particular manufacture.
14 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Douglas
Thank you for your amazing 5-star review! We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
Great shopping experience
Easily found the item I was looking for. Easy to order and pay and very prompt delivery
9 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello William.
Thank you so much for the outstanding 5-star review! We're thrilled to know that you have had a great experience. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations.
Thank you for your kind words and thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
Good company
Good company. Reliable. Goods arrived on time. They keep the customer informed.
11 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Ray
Thank you for your fantastic 5-star review! We are delighted to hear Good company. Reliable. Goods arrived on time. They keep the customer informed. We truly appreciate your recognition of our service. It’s our priority to ensure a great experience for every customer, and your feedback motivates us to keep delivering the best. We look forward to serving you again!
Thank you for your support and thank you for choosing us
Take care and have a lovely weekend
Hannah
Rapid delivery
Rapid delivery, well packaged, highly recommended.
2 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Richard
Thank you so much for the outstanding 5-star review! We're thrilled to hear Rapid delivery, well packaged, highly recommended. It’s our priority to ensure a great experience for every customer. Your kind words inspire us to continue delivering top-notch support. We can't wait to welcome you back in the future!
Thank you for choosing Electrical World and thank you for your recomendation
Take care and have a lovely weekend
Hannah
Easy to order
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Friday, finally, delivered on Saturday. Have not marked them down for delivery, Post Office error after all.
9 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Heather
Thank you for taking the time to leave us this amazing 5 star review. We are very sorry to hear that your parcel arrived later than expect and we appreciate your patience with this. Your support means so much to us. Your satisfaction is what we strive for, and we're here to help anytime you need.
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Tracked delivery
Tracked delivery. Very good communication throughout the order.
10 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Aisling
Thank you for taking the time to leave us this fantastic 5 star review. We are delighted to hear Tracked delivery. Very good communication throughout the order. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations.
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Excellent price and speedy delivery
16 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Rachel
Thank you very much for taking the time to leave us this amazing 5 star review. We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
Respuesta de Electrical World
Hello A Pollard
Thank you for taking the time to leave us this fantastic 5 star review. We love to hear Good quality product, great price. Your satisfaction is truly our priority, and we look forward to serving you again soon!
Thank you for choosing Electrical World
Take care and enjoy the weekend
Hannah
SCAM AVOID AT ALL COSTS
Ordered and paid on 5th April
Web chat non existent
Chased order by email 1 week later no reply.
Chased order another week later no reply.
Have to presume its a scam and all other reviews on here have not been verified.
Now chasing payment and company with my bank.
Do yourself a favour avoid this company I ordered only because the product was the cheapest online, schoolboy error ....
And finally an answer below due to the review however my name is Neil not Liam thanks…. severely inept at best complete scam at worse
ORDER NUMBER 466218
Refund generated on the date of the response below ( apparently ) and still not received 12 days later just to add insult to injury
16 de abril de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Neil
Thank you for taking the time to update your review with your order details, I am very sorry I called you the wrong name. I have not been able to see any emails from yourself however I have asked that our customer service team reach out directly to ensure this is resolved as quickly as possible
Best wishes,
Hannah
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