I placed an order online, within 5 minutes I realised it was the wrong item and contacted them to cancel. I was told cancelling the item was not possible as the order had been processed. Which is diff... Ver más
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Consulta las opiniones de los clientes
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Frida... Ver más
La empresa ha respondido
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wa... Ver más
La empresa ha respondido
They had some sockets it was all but impossible to find elsewhere, and at a good price. There was a bit of a delay in delivery, but excellent customer more than made up for it. And they arrived before... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- Tienda de electrodomésticos
- Tienda de baterías
- Concesionario de maquinaria para la construcción
- Tienda de iluminación
- Tienda de equipos de seguridad
Escrito por la empresa
Note: Most of our verified reviews are collected on Reviews.io, where we currently hold an average rating of 4.9★ from over 19,000 verified customers. We’re proud to serve customers across the UK, Ireland, and worldwide — offering quality products, competitive prices, and dependable delivery. What began as a simple idea — to make professional-grade products accessible to everyone — has become a business built on trust, value, and service.
Información de contacto
14 Blackstick Road, Killyhevlin Industrial Estate, Enniskillen, Co.Fermanagh, BT74 4EB, Enniskillen, Reino Unido
- 028 66 335045
- customerservice@electricalworld.com
- electricalworld.com
3,4
Medio
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
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Fast delivery & High quality
The items didn’t take long to get to me, knowing that I live in the UAE and it got shipped form the UK, plus the quality of the items look very good and they seem durable and can endure a lot of wear.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello,
Thank you so much for your fantastic 5-star feedback! We’re delighted to hear that your order arrived quickly all the way to the UAE and that you’re happy with the quality and durability of the items. It’s great to know they meet your expectations and are built to last.
Thank you for choosing Electrical World. We really appreciate your support and look forward to serving you again in the future!
Best wishes
Hannah
Excellent products as described quick…
Excellent products as described quick delivery
28 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Emma
Thank you so much for your amazing 5-star feedback! We’re thrilled to hear that you’re happy with your order and that everything met your expectations. Thank you for choosing Electrical World. Your support means a lot to us!
We hope to serve you again in the future
Best wishes
Hannah
Good website with a great variety of…
Good website with a great variety of products. Easy to order and prompt delivery.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Michael
Thank you for taking the time to leave us this wonderful 5 star review. We are delighted to hear "Good website with a great variety of products. Easy to order and prompt delivery."
Thank you for choosing Electrical World. We really appreciate your support and look forward to serving you again soon!
Best wishes
Hannah
package finally arrived was in a terrible state
I ordered a battery on the 19 November and it arrived on the 04 December, over 2 weeks to come from Ireland to the UK, this is unacceptable when you consider I had a package from China in the same amount of time.
When my package finally arrived it was in a terrible state.
The package (just a small cardboard box) was wet on the inside, the battery ends were also damp, I cannot risk using this item because of the condition, so now I will have to buy another replacement.
Why didn't they place it in a plastic bag?.
I would return this item but waiting another 2 weeks plus the cost of postage would be pointless.
I tried to contact them by email but, my messages never got through.
Stay well clear of this cowboy company.
Edit. I have received a full refund and so altered my rating score, although I had to chase them up on it.
I hope they take note of this review and in the future pack their products better especially when some curriers are not very careful.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Glyn
Thank you for taking the time to leave your review.
We’re very sorry to hear about the condition in which your battery arrived and completely understand your frustration. We only received your first email yesterday, and our customer service team has already reached out to you directly to resolve the matter.
We’re committed to making this right as quickly as possible and will ensure you receive a replacement or suitable solution. We also appreciate your feedback regarding the packaging and will review our processes to prevent this from happening in the future.
Thank you for your patience, and we hope to restore your confidence in our service.
Best wishes
Hannah
Refund
I ordered 6 garlands with lights and decorations in November 2024. Only 4 garlands were sent one of which the lights didn't work. When i contacted the company they informed me they did not have 6 garlands to send me. They should have informed me of this before sending as understandably I needed all 6 garlands for the space they were going in. I would have cancelled the whole order and bought elsewhere.I agreed to wait until they received the garlands as I thought they would do for this christmas. When I contacted them earlier this year they I informed me they would not be getting them. I have now been trying to get a refund for the two undelivered garlands and the faulty one. Emails have been backwards and forwards with promises of a refund for months now but I have received nothing but promises.
I see Hannah from electrical world has responded on trustpilot but has not responded to my emails. They have my details so if they wish to resolve the issue they should reach out to me. I think they think it makes people think they are taking it seriously. The last four emails I have sent have just been ignored.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Sonia
Thank you for your feedback. We’re very sorry to hear about the issues you’ve experienced. Please contact our customer service team directly with your order details so they can review your case and assist you promptly.
Best wishes
Hannah
Great service got confirmation a…
Great service got confirmation a package delivered all in a few days
24 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Mossy
Thank you so much for your 5-star review! We’re thrilled to hear that your order was delivered quickly and that everything went smoothly from start to finish.
We take pride in providing fast, reliable service and it’s wonderful to know that our efforts made your experience simple and hassle-free. Your feedback really motivates our team to continue delivering top-quality service to all our customers.
Thank you for choosing Electrical World
We look forward to serving you again in the future!
Kind regards,
Hannah
Great product exactly as advertised
Great product exactly as advertised. Good communication also.
A pleasure to deal with
I’ve already placed my next order.
28 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello
Thank you so much for your 5-star review! We’re thrilled to hear that your order arrived exactly as advertised and that our communication met your expectations.
It’s always a pleasure to deal with customers like you, and we’re delighted to hear you’ve already placed your next order. We look forward to continuing to provide you with excellent service!
Thank you for choosing Electrical World
Kind regards,
Hannah
Absolutely the worst company I have…
Absolutely the worst company I have dealt with.
They sent faulty equipment that my electrician luckily saw before using. Notified them, and they offered to replace and/or reimburse. They even pulled the product. They failed to send my money back. They then failed to send another part of my order, which never happened. They asked if I would take alternatives, I agreed, costing less than the original, but that never happened. I have chased after them time after time. I have asked for my money back, and they have promised time after time, each time told it it is in the process, but it takes 7/10 days. How about 3 months, and I am still sending them reminders weekly. And still get the same replies and excuses.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Farrell
Thank you for taking the time to leave your review.
We are very sorry for the frustration and inconvenience you have experienced. There was a technical issue with our system that affected your order and reimbursement, which we understand caused significant delays.
We can confirm that this issue has now been fully resolved, and we sincerely apologise for the repeated follow-ups you had to make. Your patience throughout this process is greatly appreciated, and we hope to restore your confidence in our service.
Best wishes
Hannah
Great service
Quick ordering process, item arrived perfect, great value and fast delivery
8 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Carrie
Thank you so much for your 5-star feedback! We’re thrilled to hear that you found the ordering process quick and easy, and that your item arrived perfectly. It’s great to know you felt the value and delivery were excellent.
We really appreciate your support and look forward to serving you again soon.
Thank you for choosing Electrical World
Best wishes
Hannah
Nearly 2 weeks and no sign of order
I ordered 2x 12kg bags of carnilove dog food. I have ordered from the company before without issue. I placed the order on 14th Nov and have still not received it. On the 19th Nov they emailed to say they were still working on it and the following day they advised it was sent. The link they sent was for hermes and took me to an error message. I checked again today and it is still being 'sorted' with Evri. We have had to buy the dog food from a local garden centre. This is dreadful custoner service....to add insult to injury they actually charged £3.95 for postage on top of the £100 I spent on food. Such a shame but won't order again as need a more reliable vendor for dog food
14 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Carly
Thank you for taking the time to leave your review.
We’re very sorry to hear about your experience. Unfortunately, we are unable to identify your order as the name provided does not bring up any records in our system.
We have previously requested further information from you in order to investigate and resolve this matter, but we have not received a response. Please contact us directly with your order details so we can look into this and provide a resolution.
Kind regards,
Hannah
Excellent Service
Pricing is very competitive. I was kept informed throughout the process and delivery was on time.
7 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Stephen
Thank you so much for your 5-star feedback! We’re delighted to hear that you found our service excellent, our pricing competitive, and that delivery was on time. We’re glad our updates kept you informed throughout the process.
We really appreciate your support and look forward to serving you again in the future.
Thank you for choosing Electrical World
Best wishes
Hannah
Speedy service and fair pricing.
I purchased a small and fragile item. At this busy time of year I thought I might not even receive it in one piece. It came swiftly and well packed. Was in good condition. The colour I requested and as described. Lucky I saw this site as I was about to order from another site at Twice the price!! Would certainly use again.
9 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Annie
Thank you so much for your 5-star feedback! We’re delighted to hear that your item arrived safely, in good condition, and exactly as described. It’s wonderful to know you found our pricing fair and our service speedy, especially during this busy time of year.
Thank you for choosing Electrical World
We really appreciate your support and look forward to welcoming you back again soon.
Best wishes
Hannah
All good
All good. Easy to use web site.Fast delivery.Located in Northern Ireland but no problem delivery to Southern Ireland. Prices in Euros.No taxes..Rgds Ed
1 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Ed,
Thank you so much for your 5-star feedback! We’re thrilled to hear that you found our website easy to use and that your order arrived quickly. It’s great to know that delivery to Southern Ireland went smoothly and that everything worked out with the pricing.
We really appreciate your support and look forward to serving you again in the future.
Thank you for choosing Electrical World
Best wishes
Hannah
The product was delivered on time.
15 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Don
Thank you so much for taking the time to leave your feedback. We’re delighted to hear that you had a positive experience with us.
We always aim to provide the best service and products possible, and your comments are really appreciated. We look forward to serving you again in the future!
Thank you for choosing Electrical World
Kind regards,
Hannah
Bought an emergency light battery and…
Bought an emergency light battery and it never came, chased them twice but still no delivery, eventually gave up and bought again somewhere else. Not worth my time trying to get a refund as that too would likely not come
3 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Daniel,
Thank you for your feedback. We’re sorry to hear about your experience.
We have checked our system using the name provided, but unfortunately, no orders are showing under that name. We also submitted a request for further information to help locate your order, but we have not received a response.
If you are able to provide the order details, such as the email used or the order number, we will be happy to investigate and assist further.
Kind regards,
Hannah
I took this company to court
I took this company to court. I ordered products and did not receive them and after months of chasing them up and electric world insisting that the products were delivered. I finally filed a claim with small claims court in Omagh (this is done online and is cheap and easy to do) I easily won the case because there were many mistakes on their delivery documentation and the court ordered electric world to refund me my money plus interest. They tried to make out I was a con man and that was insulting but they had no evidence so this was easily dismissed. If they had any principles at all they would have apologized at this stage and promptly paid their dept. But they are to this date still dragging it out so I have got a debt collection service involved. I wouldn't be writing this if they had owned up to their mistake and refunded me but I think it is their company culture to delay and hope the problem goes away at their customers expense. I would encourage others to take them to small claims court if you have had similar problems and no matter how small the amount of money because they have no principles and need to learn their lesson.
2 de octubre de 2025
Opinión espontánea
The cans of white paint came on time…
The cans of white paint came on time and covered the radiators as expected for a fair price,
31 de octubre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Mr. Hamilton,
Thank you so much for your 5-star review! 🌟 We’re delighted to hear that the white paint arrived on time, performed as expected, and offered good value. We really appreciate your feedback and look forward to serving you again soon!
Thank you for choosing Electrical World
Best wishes
Hannah
Thumbs up all round!
Great products delivered swiftly and smoothly
25 de octubre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello,
Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you enjoyed our products and that everything was delivered swiftly and smoothly. Your support means a lot to us, and we look forward to serving you again soon!
Thank you for choosing Electrical World
Best wishes
Hannah
The only company that carries this type of cover.
Fairly quick shipping for my location. Might have to grab a couple more.
2 de noviembre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello Minto,
Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you found the cover you were looking for and that your order arrived quickly. We’d be delighted to help you with a couple more whenever you’re ready. We really appreciate your support!
Thank you for choosing Electrical World
Best wishes
Hannah
Impressive set-up
Easy to navigate site
Wide range of items
Prompt delivery
1 de octubre de 2025
Opinión espontánea
Respuesta de Electrical World
Hello James,
Thank you for your 4-star review! 🌟 We’re glad to hear you found our site easy to navigate, enjoyed our wide range of items, and received your order promptly. We really appreciate your feedback and hope to earn that 5th star on your next visit!
Thank you for choosing Electrical World
Best wishes
Hannah
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