Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Ver más
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Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Ver más
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I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process. Unfortunately I had repeated issues with two robot vacuum units, which was... Ver más
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No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.... Ver más
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Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver más
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Ormonde Business Park, R95 X795, Kilkenny, Irlanda
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Ordered Ninja air fryer, paid express delivery fee and it arrived TWO days later - Brilliant
got here on time just still trying to set it up
Was not impressed taking a photo id and not giving it back did you hear of gdpr totally wrong
I ordered a gaming chair from electrocity which arrived very quick but was damaged. It was dealt with straight away. Customer service is excellent, Ronan thank you very much, it was greatly appreciated how you turned it around. Would purchase again and highly recommend.
Very fast delivery, very good customer service.
I ordered a american fridge in the Kilkenny store in August, i was fully aware that i would have to wait for the 6-8 weeks they stated at the time
I contacted Kilkenny store at 8 weeksand when i finally got a call back they said bad news was it wasn't there but was definitely in on Nov 26th-28th.
I called back the week of Nov 26th to be told that it had come in and was marked for me (16 were due in and 5 were pre-ordered, i was one of the 5), but it had been sent to someone else, but not to worry because more were coming in on Dec 16th..... fantastic quality of service.... not
I expected that click and collect would mean arrive, collect and go but I was waiting about 10 minutes, in store, on my spot.........no one wants to be waiting in doors in these times. Customer service once I got to the counter was very good.
I’ve ordered three different appliances from electricity in the past week. Two of the items were collected directly from the store where I received excellent and prompt service and the third item was posted out express post, arriving within two days. I highly recommend Kilkenny ElectroCity for friendly and efficient service.
Straight-forward process for click-&-collect and a quick pickup in the Kilkenny store. The staff were helpful and courteous.
Thank you so much to Ronan on assisting me on getting my particular tablet during the Black Friday sales! He was extremely accommodating and assisted me in everyway possible when I was experiencing difficulties on my side. I ordered the tablet on the Thursday and it arrived by post on the Friday! I wasn't aware of ElectroCity prior to this but I will order off the company again if I need any technology products! Thanks again. 10/10 service!
Fairly sad state of affairs, when you have to email their support to request the tracking details. Ordered a TV for my partner a week ago, and ordered a stand for it on Amazon the day after, the stand arrived from Amazon UK today and still no sign of the TV from Electrocity, a delivery within my own country. Their support couldn't even tell me where it was. Never again will buy here, that's for sure.. Stick to the bigger names like Power City, Harvey Normans or Currys..

Respuesta de ElectroCity
Clean and easy to use web site, kept very informed about processing and delivery, and delivery was incredibly quick.
Delivery was delayed but responses timely and happy overall with service and with the product
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