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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick delivery. Kept me informed of time. . Delivery drivers very good and respectful of home. So good take old one replace with new all unpacked outside so no mess in house. Fridge freezer very go... Ver más

Valorada con 5 estrellas sobre 5

First time using ElekDirect. I was looking for a fridge freezer for our utility room. I ordered a Bosch with a dent on the door as it won’t be seen. It was £100 less than the price anywhere else. The... Ver más

Valorada con 5 estrellas sobre 5

From ordering to answering questions by telephone, to delivery, you couldn't ask for it to be more efficiently managed. Delighted with the whole process. I am very happy with how the oven looks, I can... Ver más

Valorada con 5 estrellas sobre 5

Easy online purchase, a very good price, and very fast delivery. The washing machine offers a variety of options to choose from. The only downside is that the door is a bit harder to open than on my p... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de ordenadores y accesorios
  3. Tienda de TV
  4. Tienda de lavadoras y secadoras

Escrito por la empresa

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,7

Todas las opiniones

(397)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service.
I contacted ElekDirect for proof of purchase for a washer/dryer I bought around 18 months ago, as I needed it to confirm the warranty with Bosch. Dale Fletcher replied within a couple of hours, provided the documentation I needed, and answered my follow‑up questions quickly and efficiently. Fantastic service and it’s saved me a fortune, as the appliance is still under warranty.

15 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer service

The team and customer service are outstanding. I had to made a few changes and had some issues of my own (nothing to do with the company) and they were so lovely. More recently been dealing with Dale who has been great. Would recommend to anyone.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service. Was phoned when item was on the way. Bargain price. The product only had a tiny scratch which was shown in pics. It was only visible if you looked for it. Will certainly buy for ElekDirect again. Thank you.

6 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Apparently my order was "lost" with the…

Apparently my order was "lost" with the delivery company even though there was no despatch details shared. Only found this out when chasing my order 10 days after placing it. Suspect someone at the company fancied the item themselves as it was listed at a decent price.

Now I've got to waste more time finding a replacement.

Avoid.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!! No Brainer

Bought a Beko washing machine which was at nearly 1/2 normal price due to a slight dent, the machine works really well I’m so pleased with it and they took the old one away for a small fee, win win. Delivery was super quick and the lads that delivered it were great and really accommodating. Fantastic service all round will definitely buy from them again.

21 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really happy with my fridge freezer

Really happy with my fridge freezer. The buying experience was easy. It was clear from the website where the faults were in the product and they were going to be well hidden due to where my fridge freezer goes in my kitchen.

I had to ring and change my delivery date and this was unbelievable easy.

My only slightly negative comment is that the delivery team themselves could have been more careful moving around my property.

20 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

fridge delivered but doesn't work and…

fridge delivered but doesn't work and it's been a heatwave so now more fast food that I can't afford because I've no way of keeping fresh food cool and waiting for them to collect. No offer to replace with similar fridge at same price to make up for the inconvenience and will have to take another day off work to be here when they collect. Can't afford a new fridge without the refund so all pretty rubbish really. Won't be using again!

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow amazing company

Wow what can I say I had an intergrated washing machine delivered today and Dale answered all my questions in a timely manner he was very helpful. To the delivery time slot that you can follow. And to the two amazing delivery men who were so very kind helpful and outstanding service. This whole company was amazing I’m very happy and will be telling friends and family about you . Thank you once again.

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top-notch

Made a purchase fire elect direct for one reason and another. I wasn’t happy with the first one. It wasn’t the correct model that I thought it was no fault of theirs. They picked it up and delivered me. Another choice of mine it arrived. It’s working great I had a young gentleman called Dale dealing with me over the 10 day. Who touch base and let me know every step of the way that what was happening how it was gonna progress and was phenomenal throughout. I couldn’t ask for a better customer service so much appreciated.

19 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. Purchased a fridgemaster American fridge freezer. Great pictures showing slight dent on very bottom corner of the back left side. Very transparent and absolutely brilliant delivery booking system. Arranged delivery for the Sunday (three days after purchase) drivers were fantastic and I'm thrilled with my new fridge.
Will definitely be back to buy more appliances
Thank you

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Products and Customer service are perfect

Customer service is perfect answer to email in seconds . They are ready to make Customer happy with any solution. Delivery traceable step by step . To be honest it's best place to order your office or home equipments in the UK

8 de mayo de 2026
Opinión espontánea

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