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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick delivery. Kept me informed of time. . Delivery drivers very good and respectful of home. So good take old one replace with new all unpacked outside so no mess in house. Fridge freezer very go... Ver más

Valorada con 5 estrellas sobre 5

First time using ElekDirect. I was looking for a fridge freezer for our utility room. I ordered a Bosch with a dent on the door as it won’t be seen. It was £100 less than the price anywhere else. The... Ver más

Valorada con 5 estrellas sobre 5

From ordering to answering questions by telephone, to delivery, you couldn't ask for it to be more efficiently managed. Delighted with the whole process. I am very happy with how the oven looks, I can... Ver más

Valorada con 5 estrellas sobre 5

Easy online purchase, a very good price, and very fast delivery. The washing machine offers a variety of options to choose from. The only downside is that the door is a bit harder to open than on my p... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de ordenadores y accesorios
  3. Tienda de TV
  4. Tienda de lavadoras y secadoras

Escrito por la empresa

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(397)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The customer service was spot on

The customer service was spot on. Online, easy and prompt service to the door. Thank you. Great price as well. Maybe more marketing to get your name out there.

16 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent helpful delivery service

The purchase was simple and quick and the fridge freezer was delivered within a few days. Excellent delivery service - I was able to pick the delivery date and the driver contacted me first thing and then later in the day to keep me updated on delivery time. Really pleasant helpful lads delivered it and got it inside for me through a narrow doorway.

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with ElekDirect

Great experience with ElekDirect from start to finish. The team was very flexible and helpful when we needed to change the delivery date several times due to delays with our new build property, which we really appreciated. We are also very happy with the appliances we purchased from them.

The delivery team was excellent — very friendly and professional, and they carefully carried the appliances into the house. They were also very kind and even gave our daughter a small teddy bear, which made her very happy.

Really appreciate the great service!

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a washing machine it was…

I bought a washing machine it was delivered on time but unfortunately it was damaged. I contacted the supplier and they were very kind and considerate. Replaced the faulty machine with another one which is perfect. Thank you very much.
The delivery service was excellent

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy

Great prices, customer service and deliver

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

PERFECT VERY HAPPY

everything was easy. i ordered a fridge/freezer i was informed every step of the way. when the appliance arrived i was very happy with the product. thank you

31 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

This is a good company with fast…

This is a good company with fast economical delivery. My chest freezer works perfectly BUT the website didn't really describe the several dents in it. Maybe I was unclear where to look on the website. I hadn't realised all the stuff sold has issues. The freezer is in my garage - no problem but it wouldn't have been suitable cosmetically for the kitchen or utility room.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service I received a…

Absolutely amazing service I received a faulty tv which is absolutely fine I understand it happens and with in like an hour they got back to me and couldn’t do enough answering my questions and have arranged a pickup and delivery on the same day and a big thank you to kris

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a Hotpoint Toaster & Kettle

I bought a Hotpoint toaster and kettle from here and got an absolute bargain because the box was slightly damaged. The products work perfectly and were in excellent condition with no damage at all. Delivery was quick and efficient. Don’t pay inflated prices elsewhere — check ElekDirect first! Excellent service and great products.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service.

I have been extremely pleased with my dealings with ElekDirect. I ordered a freestanding fridge freezer. Due entirely to my error and not that of ElekDirect, the one I ordered could not be fitted into the space available and it had to be returned. I have ordered a different one, it has been delivered, it fits perfectly and I'm delighted with it. Choosing a product on the website was easy and I was pleased with the views of the defects on each item, enabling me to make a fully informed decision. Arranging delivery was straightforward. You pick a day and delivery will be sometime between 7:00 am and 7:00 pm on that day. It would be easier if the actual 4 hour time slot was advised on the day before, so that you don't need to be on standby from 7:00 in the morning. The delivery slot is only advised at 6:30 am on the day. My chosen fridge freezer had a damaged door shelf and this was replaced at no charge.

ElekDirect is not only offering amazing value and a very easy-to-use purchasing experience, but it has coupled it with very customer-friendly delivery staff and the most amazing customer service in the office. The delivery team of Jason and Ricarda could not have been more helpful in getting the product into our kitchen. Back in the office, be sure if you have any problems you speak to Dale who delivers really old-fashioned customer service. I even forgot to book for the delivery team to remove the old fridge freezer at the time of ordering, but Dale made sure that this was all taken care of.

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We bought a new fridge and then a few…

We bought a new fridge and then a few weeks later a TV from ELekDIrect and are extremely happy with the prompt and polite service. Unfortunately I do not have the names of the 4 gentlemen that did the 2 deliveries but all were very polite and communicated the delivery times. The products are exactly as described and in perfect condition. Will definitely be using again and recommending

1 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to do business with and…

Great company to do business with and wouldn't hesitate to use them again. Our new washing machine was a good deal cheaper due to it not being in the original box but perfect in every way. It was well packaged for delivery and arrived extremely quickly. Thank you

3 de enero de 2026
Opinión espontánea

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