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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick delivery. Kept me informed of time. . Delivery drivers very good and respectful of home. So good take old one replace with new all unpacked outside so no mess in house. Fridge freezer very go... Ver más

Valorada con 5 estrellas sobre 5

First time using ElekDirect. I was looking for a fridge freezer for our utility room. I ordered a Bosch with a dent on the door as it won’t be seen. It was £100 less than the price anywhere else. The... Ver más

Valorada con 5 estrellas sobre 5

From ordering to answering questions by telephone, to delivery, you couldn't ask for it to be more efficiently managed. Delighted with the whole process. I am very happy with how the oven looks, I can... Ver más

Valorada con 5 estrellas sobre 5

Easy online purchase, a very good price, and very fast delivery. The washing machine offers a variety of options to choose from. The only downside is that the door is a bit harder to open than on my p... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de ordenadores y accesorios
  3. Tienda de TV
  4. Tienda de lavadoras y secadoras

Escrito por la empresa

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(397)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from the offset

Great service from the offset. Online shopping easy to follow and very user friendly. Found a great deal which was excellent value for money. Order and payment went smoothly and delivery was outstanding.
Glad to have found this company.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really happy

Really happy, bought a fridge £300 cheaper than the current sale price due to a scratch on the front of one of the four doors. The delivery was fantastic - be sure you measure your doors for big fridges as we had to go through our back conservatory doors. They took away packaging even thought I hadn’t added that as an extra and gave my young son a Teddy Bear!

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company to deal with

I can not praise this company enough. I had a problem with a cooker and they dealt with it swiftly and without drama. Their employees are extremely friendly, polite and helpful. Hazel

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Appliance Purchased

Ordered a washing machine during January from Elek Direct. I have used them before so I know what to expect “ excellent service”. The item was priced with a significant discount because there were slight imperfections on the machine. These imperfections are clearly shown in the photographs online but if you have any queries you can contact them. When the machine arrived and I unpacked it I could see no imperfections!
The delivery is very good and you are kept informed all the way. Once you have chosen the delivery day you receive a four hour time slot for that day. The delivery guys keep you informed all the way by contacting you on your telephone. Therefore it is important to make sure you give your correct telephone number! Excellent service from Elek Direct and their delivery team. This company are fully recommended!

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So pleased with my purchase

So pleased with my purchase, Hoover washing machine, damage wasn’t really visible. First class updates about delivery, very prompt, friendly professional delivery gentleman.
Cannot fault, would purchase from them again.

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

ElkDirect gives excellent customer service

I bought a gas hob from ElkDirect - minor cosmetic damage - at a price a lot cheaper than it would have been normally. It arrived quickly, free, and I am delighted with it.
But its the after sales service I want to highlight which was probably better than any other company I've bought from. it was Dale who was answering my emails, always answering quickly (sometimes within minutes) and helpfully.
I asked the manufacturer how best to polish the scratch out, but they had no idea. I mentioned this to Dale who then trawled the internet for me, and emailed back with a list of possible ways to try. I was stunned and can't rate ElekDirect highly enough. Good prices are a bonus, but great customer service is the more important thing. ElekDirect will now be my first site to check out in the future.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a fantastic company and staff wow 10/10

What a fantastic company and staff wow. I purchased a fridge freezer for my garage not realising that I would need one for that purpose I just ordered as I should which was not good as it would not work in my garage due to temperature control would turn it off. But after communicating with Elek Direct they were so brilliant they swapped it over explaining that it needed to have what Beko call Freeze Guard. Now I know. Please do not make the same mistake talk to the brilliant staff like Dale explain what you need and why he will have all the answers, also his manager who agreed to swapping it over. Thank you so much it means so much to me.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No regrets

Great communication
Great product - as described
We decided to save the £250 on a slightly aesthetically marked fridge and cover with a magnet. Pleased with our decision. Our choice was for a new and unused piece so able to register for the full manufacturer warranty

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good price, working well.

I was looking for a fridge freezer with large capacity and dryer. I was happy to find a American fridge freezer and dryer with 30% discount. The marks on the fridge is not noticeable. The dryer is a recent model. Good admin communication, easy to choose my delivery date (3 days), called 1 hour before and delivered with care. It's been a month and they are working perfectly.

13 de diciembre de 2025
Opinión espontánea

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