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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick delivery. Kept me informed of time. . Delivery drivers very good and respectful of home. So good take old one replace with new all unpacked outside so no mess in house. Fridge freezer very go... Ver más

Valorada con 5 estrellas sobre 5

First time using ElekDirect. I was looking for a fridge freezer for our utility room. I ordered a Bosch with a dent on the door as it won’t be seen. It was £100 less than the price anywhere else. The... Ver más

Valorada con 5 estrellas sobre 5

From ordering to answering questions by telephone, to delivery, you couldn't ask for it to be more efficiently managed. Delighted with the whole process. I am very happy with how the oven looks, I can... Ver más

Valorada con 5 estrellas sobre 5

Easy online purchase, a very good price, and very fast delivery. The washing machine offers a variety of options to choose from. The only downside is that the door is a bit harder to open than on my p... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de ordenadores y accesorios
  3. Tienda de TV
  4. Tienda de lavadoras y secadoras

Escrito por la empresa

Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,7

Todas las opiniones

(397)

198 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fridge freezer is great

Fridge freezer is great, to say most stuff have marks/faults we were lucky to find this one, it has nothing wrong with it at all! and the delivery crew, can’t fault them! Thanks guys! Helped us out massively.
100% reccomend!

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service…

Was searching for a new washing machine and found ElekDirect. Advised product was slightly damaged but this was minimal and no effect on the working or cosmetic looks of the product. Will use them again for any white goods. Fantastic delivery service

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchasing online was smooth and easy

Purchasing online was smooth and easy, communicating after purchase was good, delivery information was sent and the delivery was quick. The delivery operative were well mannered and helpful.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Very pleased with products....Fridge freezer and washing machine, and removal of old appliances. Nothing too much trouble for the delivery drivers .

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had an issue with an appliance

We had an issue with an appliance, nothing to do with ElekDirect, but they dealt with the issue very quickly.
We had another one sent to us quickly and always kept us up to date with what was happening.
Thanks Dale.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Its refreshing to find someone that is…

Its refreshing to find someone that is not only good at his job but also has a level of customer care rarely witnessed .i do not know the agents full name only that he put Dale to my email. not very often i offer praise but he deserves it
regards
Richard lee

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Same machine but cheaper

Whilst looking for a new washing machine I came across ElekDirect and was glad i did!, exactly the same machine was at least £50 more at the main retailers, arrived as promised and there are no visible problems scratches or marks on it, defo worth it.

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant fridge at a great discount…

Brilliant fridge at a great discount considering the tiniest bit of damage on the item. Very fast delivery and the fellas that delivered it were great. No problems so far but only had it a few weeks. Will definitely look there again in future.

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Service

We normally don't like to buy something which we haven't seen in person but despite not being able to physically see the fridge freezers, the photographs were very clear and the damage was clearly signed and described. The team delivered within the promised time slot and the online tracker allowed us to see how close the delivery was. The lads who delivered the item were polite and cleaned up after themselves. When we inspected the fridge freezer up close, the damage was less than we were expecting and hardly noticeable. We got a great discount because of the damage.

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Got my American style fridge freezer at a very good price. The cosmetic damage is unnoticeable without a magnifying glass! Delivery team were great, contacting me a few hours before, and then 30 minutes before arrival. I had disconnected my Old unit, but they couldn’t get it out of the door and were quite happy to dismantle it further to allow them to remove it. All round a good experience.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fridge freezer delivery

Ordered a graded FF. Exactly what we expected. Quick, clear communication regarding delivery and updates throughout the day, so I knew when to expect delivery. They took old FF away. New FF is brilliant so far!

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, from ordering to delivery.

Second time ordering an appliance through ElekDirect, experience great both times. Appliance arrived as described, delivery date/time was updated as and when needed. Had an hour window in the end so didn't waste my whole day. Drivers were helpful and nice. All around great experience!

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional After Care

Brought an oven from these, delivery service was quick and lovely guys. It developed a manu fault where I was sign posted to the manufacturer for repair. Issue sat with them for 6 weeks with me having to chase. Finally the manufacturer agreed to replace.
Came back elek direct at 9.40am and by 10.40am I have a replacement being delivered the next day. 6 emails passed between us with people who are real, understanding and showing pride in their company. Dale was amazing saw this through from start to finish. Cannot fault the aftercare service and the initial experience was good too. And all this less than a week before Christmas. HIGHLY Recommend.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience. My appliance arrived on date chosen and the guys were lovely. This is my second time using elek direct and would use again.

7 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Can't fault the delivery or the lovely…

Can't fault the delivery or the lovely delivery drivers. What I will say is the damage to the item I bought was larger than in the photograph. So either it wasn't a photograph of the freezer I received or it sustained more damage from the time of purchase to the time of delivery. However, that said it is only cosmetic and the freezer works as it should and I didn't pay full price. So on that note I am happy.

30 de noviembre de 2025
Opinión espontánea

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