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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not use this company!! Twice I have placed an order and both times they have been dreadful. Items showing in stock on website are out of stock, instead of contacting you they send alternatives... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I had my latest order delivered correctly and promptly, and even a follow-up call about my satisfaction. Finally a smooth order, after many months of a bumpy road. I’m not rating 5* just yet, becaus... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

My order always turns up, but it has been known I have to chase it for upto a week. Give them their due however, when an order is late I've always received a couple of extra bits at no additional co... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Horrible customer service and when a product doesn’t work and you try and talk about it they completely ignore you. Additionally they promise great shipping yet does not follow - this has now been res... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Tienda de vaporizadores

Sobre Eliquid Base

Escrito por la empresa

Eliquid Base Logo

About Us

Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.

Our Vapes

From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.

Our Premium Picks:

We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).

Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 60% de las opiniones negativas

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3,2

Todas las opiniones

(5041)

860 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Extremely fast delivery

Extremely fast delivery. Great selection of vapes and liquids. Both my husband and myself use the same flavour and the Peeky Pod Bar juice is the fantastic!

My go to for liquid! Fast delivery at reasonable prices

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

It will be 5 months on the 2/6/26 since i placed my order. Still no refund!!!
All I get on the odd occasion when they can be bothered to reply to my emails is that the problem isn't at their end & that I should be patient...it's an absolute joke of a company.

2 de enero de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY!

Placed an order 2 weeks and 1 day ago for 2 day delivery, still not received and the tracking hasn't updated at all. I've attempted to contact the seller repeatedly with no response for an update on the order nor a refund, just being completely ignored. Yet they still have the audactiy to send me promotional emails to buy more! Avoid this company at all costs!

15 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Awful company avoid

Awful company. Takes your money, doesn't have the item and refuses to refund. Just ignores you. Avoid at all costs. Assume this is a scam/front company

1 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Ordered 2x50ml vape juice only received…

Ordered 2x50ml vape juice only received 1. Ordered 2x6 5ml vape pods only 3 worked. Messaged the seller about the problem no refund or replacement items. Would not recommend

13 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

This company still owes me money from…

This company still owes me money from february. I will not use again until I get my refund. Also in my last revies they pretended in their response to have posted stuff for free to apologise this never arrived.

26 de febrero de 2026
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Scammer alert.

Still no refund. I have contacted my bank and this has been raised as a scam / fraudulent transaction. My bank has been in contact with the bank associated with my transaction to Eliquid base and their account is empty so my bank can not get my money back either. These people are very clever fraudsters. I note I am not the only one by the reviews on Trustpilot.

25 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Shocking Customer Service!!

Products are delivered quickly but if you have an issue the Customer Service is SHOCKING!!

Had a problem with an order and took weeks to resolve.
Stopped using them for a while but thought I'd give them another chance - Wish I'd never bothered.

I will never use these again !!

21 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

No refund after 3 weeks

When my order was dispatched, one of the items was out of stock. Invoice had hand written note stating a refund was due in this item. 3 weeks later, and the refund is still not here.

21 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 2 estrellas sobre 5

Ive stopped using this company after…

Ive stopped using this company after they kept sending me items I hadnt ordered in replacement for items I had ordered online. It was very frustrating to place an order to be then told items were out of stock and then receive replacements that were of no use. I totally understand things go out of stock, but this happened on more than one occasion . I suggest you update your website reflecting out of stock items so this doesn't happen

3 de febrero de 2026
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Absolutely terrible communication they…

Absolutely terrible communication they do not reply to emails or answer the phone. They sent me the wrong items and I wanted to return them for a refund but they wouldn’t send me a pre paid return label even though it was there error.

9 de abril de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

Aviod

I made an order with this company 28/4/26 for some vap pods and nearly a month later i still have not recieved order , after lots of e-mails regarding the purchase and also asking for a refund due to them not full filling purchase im just being told money has not been released by my payment suppliereven though the money has gone from my account. AVOID THEM AT ALL COST......

28 de abril de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 1 estrellas sobre 5

One star is to much useless to say the…

One star is to much useless to say the least i made an online order for them to say the payment failed it didnt fail it was pending out of my bank i tried for hours to contact them i eventually got through for them not to be helpful atal they wanted the order number but they should no if the payment had failed on there side i wouldnt have a order number so i screen shot the transaction off my bank to prove payment they said they will check 2 days ago so i have had to go to my bank to sort it its a shame really as ive ordered before with no problem avoid this place if you shop around you will see this place isnt the best out there honestly dont order do yourself a favour and whats app the number on the website and try and ring it and you will see

16 de mayo de 2026
Opinión espontánea
Logotipo de Eliquid Base

Respuesta de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Valorada con 3 estrellas sobre 5

Good value

Good value, however sometimes orders go missing and I’ve heard some people never receive it and don’t get their money back. However I’ve never found this an issue if I email they will send me a replacement order it just takes a lot of time to arrive which is a bit of a neusance.

18 de mayo de 2026
Opinión espontánea

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