Emirates Opiniones 

We all experice good and bad moments in all airlines now and then, so it is unfair to say because I had a bad experience once so the airline is not good anymore .
in my experiences through years with emirates treading coach passengers has changed a little toward the not important passangers
We all know the airline makes money on business and first class passengers but those who fly coach are also know quality and service
I would have given emirates 5 stars 7 years ago but 3 today

Emirates ground staff in heathrow terminal 3 should be bit more polite to passengers. Some are still not Familiar with new self checkin system. Some of the staff is very rude. They need to understand happy passengers pay the wages. There was a guy trying to check his baggages through the system, but he was struggling . Staff didn't really help him. She said do this do that from the distance. Not very proffesional for an airline like Emirates .

Emirates is a good airline, but a bit on the pricey side.

The best part of Emirates when compared to similar airlines has to be the selection of lounges in DXB.

When it comes to the onboard experience, Emirates are good but not necessarily better than their direct competition.

Frequent flyers to Dubai DXB will appreciate how easy it is to get in and out of the airport.

Business class hier is echt genieten… luxe ten top

Travelling from Sydney to Dubai on 13/03/2023. We boarded about 6pm in Sydney and travelled on the very large 800 airbus to Dubai.
We were at the back of the aircraft in economy seats. We were last to be served a meal and I later realised that I had been given a hot dish that someone had eaten all the bits of chicken and I was left with a stirred up mess of rice. Then i felt a long human hair(350/400cm)in my mouth. I gently pulled it out and up came food at the other end. It was disgusting. I don't think I will fly with Emirates again.

I regret to say that my experience with Emirates Airlines left me thoroughly disappointed and frustrated. As a frequent traveler who has experienced a wide range of airlines, my expectations were high, but sadly, Emirates fell short in several key areas.

To begin with, the customer service provided by Emirates was incredibly lackluster. From the moment I stepped into the airport, I encountered disinterested and unhelpful staff members. Their attitude reflected a lack of professionalism and a disregard for the passengers' needs. It was disheartening to see the level of apathy and indifference displayed by the airline's representatives.

The in-flight experience was equally disappointing. The seats, touted for their comfort, proved to be anything but. The limited legroom and cramped seating arrangement made for an uncomfortable journey, especially on long-haul flights. The lack of proper cushioning and support added to the discomfort, leaving me restless and achy throughout the flight.

Moreover, the quality of the meals served during the flight was subpar. The tasteless and uninspired food options provided little satisfaction, failing to meet even basic culinary standards. Considering the reputation Emirates enjoys, I expected a more delightful and enjoyable dining experience. Unfortunately, the reality fell far short of my expectations.

Another major letdown was the entertainment system. The selection of movies and TV shows offered was limited and outdated. Many of the screens were unresponsive or had poor audio quality, which made it difficult to fully enjoy the in-flight entertainment. The overall lack of variety and the absence of modern amenities left me feeling bored and unengaged during the journey.

Additionally, I found the airline's baggage handling to be highly inefficient. Upon arrival at my destination, I discovered that my luggage had been mishandled and damaged. The process of reporting the issue and seeking compensation was met with a lack of urgency and an unhelpful attitude from Emirates' staff. This added unnecessary stress and inconvenience to an already underwhelming experience.

Lastly, I must mention the frequent delays and lack of communication from Emirates. My flights were consistently delayed, causing significant disruptions to my travel plans. The airline's failure to provide timely updates or clear explanations for the delays only exacerbated the frustration and inconvenience experienced by passengers.

Overall, my experience with Emirates Airlines was deeply unsatisfactory. The lackluster customer service, uncomfortable seating, mediocre meals, outdated entertainment, baggage mishandling, and frequent delays all contributed to a disappointing journey. I had hoped for a premium travel experience but was instead met with substandard service. As a result, I cannot recommend Emirates Airlines and advise travelers to consider alternative options that prioritize customer satisfaction and comfort.

I had a racist encounter too with one of the staff. But that’s another story.

Bedste flyveoplevelse af alle selskaber vi har benyttet.

Flyingeniør from Taiwan to Copenhagen through Dubai. Tried through travel agent to pay an extra bag then tried to find it online not possible came to the airport had 31 kg overweight and had to pay 28434 taiwan dollars equals to 930 American dollars which is the same as the flight ticket. DONT FLY WITH THEM THEY ARE NOT transparent

Min søn mistede sin bagage under flyvning med Emirates d. 6/1-23. Efter 53 dage er bagagen endnu ikke fundet, og vi hører absolut intet fra Emirates - ingen erstatning eller kompensation har vi fået. De svarer simpelthen ikke på vores henvendelser. Kommer aldrig til at flyve med det flyselskab igen

Jeg har rejst nogle gange med Emirates og forventede derfor god service, også på economy. Derfor stor skuffelse på flight EK151. Gennem sprækken til business kunne jeg se 4 midaldrende stewardesser ivrigt svansende omkring. Totalt ingen service på economy, kun hastigt gennemkørende, slyngende mad til pøblen, tilbage til business. Retfærdigvis: Fair service til 3 babyer og deres forældre. Resten: Ikke Emirates værdigt.

Denne anmeldelse er ikke på flyet, kabine personalet eller underholdning om bord. Alt var helt fint.
Denne anmeldelse går på uduelig kundeservice over telefonen. For det første tager det en krig for at finde et tlf nr som fungere. Når det er i orden får man fat på en indisk engelsk talende konsulent som grundet deres accent er ultra svær at forstå. Deres chat er ligeledes uduelig. Jeg forklare flere gange at mine miles ikke er gået ind som planlagt men der bliver talt udenom eller henvist til hjemmesiden hvor miles kan "claims". Selv det virker ikke da den siger fejl på fejl. Det mega irriterende at man skal bruge tid og energi på at få sine sine point. Og igen super ærgerligt at et internationalt firma ikke kan ansætte forståligt personale til deres tlf kundeservice. Tror jeg er færdig med Emirates. Har ellers brugt dem flittigt man orker ikke at kæmpe om små ting hver gang. Noget som bare automatisk burde fungere.

Fantastisk service, personale, præcis, entertainment, mad og drikke i topklasse. Der findes ikke bedre sæder.
Så tak Emirates. Vi flyver med jer igen.

ØV har fløjet mange gange med Emirates og fået en fantastisk rejsekomfort, men Corona må have ødelagt deres opfattelse af service. Har lige fløjet CPH-DXB retur og begge gange oplevet dårlig service med sen servering, ringe mad og kuldetræk i flyet (777). På hjemturen var vi pakket ind i tæpper for at overleve kulden - personalet kunne ikke finde ud af hvorfor der ingen varme var og var ligeglade(Flight 151 den 21/11). NO Emirates i fremtiden.

Det var lækkert. Bestilte en billet til første klasse fra bornholm til sverige og det var kræft edme en god oplevlese. Jeg fik en sutter med i prisen ude på låkkumet

Skulle flyve gennem Dubai til og fra Oman.
På hjemrejsen aflyser Emirates vores flyafgang til Dubai og rykker den en dag frem i kalenderen med 40 timers varsel, så man står og med lang næse og skal aflyse aktiviteter og overnatninger for at have et 19-timers layover i Dubai på et fisent lufthavnshotel før næste flyafgang.

Mit arbejde indebærer, at jeg har haft mange rejsedage. Når alt går godt, er de fleste flyselskaber fine. Det er, når tingene går skævt, at de viser, om de er gode. SAS, Lufthansa, Austrian og flere andre gør det godt. Når tingene går skævt, så minder Emirates om Aeroflot - jeg holder mig væk.

Vi har ca. kr. 10.000,- ude og hænge fordi EMIRATES klumrede med vores bagage på en rejse til DUBAI sidste år.
Jeg har i den forbindelse flere gange forsøgt at komme i kontakt med EMIRATES for at få de nødvendige dokumenter.
Det er helt umuligt!
Man kan ikke komme igennem på telefon og jeg skrev til dem den 2. Feb - nu næsten 3 uger senere har jeg stadig ikke hørt fra dem.
På telefonen bliver de ved med at have ekstra meget travlt og anbefale at man skriver dem - JA TAK også sker der absolut intet.
Det er meget skuffende at møde en service hos EMIRATES, der er under niveau med RYAN air.

Har bestilt flybillet og kan ikke komme i kontakt med Emirates. Har forsøgt at vi a hjemmeside og pr. telefon. Helt håbløst at komme igennem. Ønsker at aflyse rejse på grund af Corona og det virker umuligt selv om man burde kunne efter jeres oplysninger på hjemmesiden. Meget dårlig service.

Vi var checkede in, da vores hjemmeboende søn fik corona symptomer. Forsøgte at ringe for at annullere rejsen, da det ikke længere kunne ske via app’en. Vi kom ikke igennem. Men anvendte deres refund side. Den 26/1 var alle pengene returneret til vores bank. Rejsen var købt med coronaforsikring via Emirates. Super service og vil bruge dem igen med et direkte køb på deres hjemmeside.

Jeg har fået den bedste behandling og en flot service, af en meget venlig medarbejder ved Emirates.
Jeg har returbilletter København/ Bangkok. Men på grund af covid situationen var vores store ønske at udsætte turen til Thailand.
Jeg skrev til dem på messenger og efter et par dage kom der svar og i løbet af få minutter var mine billetter annulleret og vi kan bruge dem indenfor 2 år.
Endda uden ombookningsbegyr - dog kan der tillægges et beløb, hvis prisen på billetter er højere når vi igen skal rejse.
Vi har tidligere rejst med Emirates flere gange og gør det meget gerne igen.