Genuinely terrible. Ordered in loads of time. Never heard back from customer support. Parcel took FOREVER to arrive- ruined my mums 60th birthday as she loves this type of thing. Order 6 months in... Ver más
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Consulta las opiniones de los clientes
Ordered 2 pens, paid for next day delivery £5.50 shipping. Total £31.50 but havn't received them yet. Did online tracking but had automated message saying order awaiting fulfillment. Emailed to ask ab... Ver más
It was definetly worth the wait considering that it was an international order. I ordered a gift box, salt lamp and a crystal cleansing set all turned out beautiful! The staff were also very helpful,... Ver más
Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... Ver más
Información sobre la empresa
Escrito por la empresa
Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!
Información de contacto
Reino Unido
- info@endlessguidance.com
- endlessguidance.com
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Really disappointing
Really disappointing, I bought a guardian angel for a close friend on the 27th November and after a week I chased up why it had not been sent 5/12, explained why I needed it to be sent out and on the 8th I was assured that it was being expedited. I chased on the 15 December and no response so I have asked for a rebate.
Overall a great experience using…
Overall a great experience using endlessguidance, order was received as mentioned in emails with customer service and the quality of my gemstones are brilliant including rainbows and of a very high grade to add to my crystal collection.
Ordered on the 28th still hasn’t come…
Ordered on the 28th still hasn’t come when I contacted them they asked if I wanted it reshipped hoping this would solve the issue I said yes and unsurprisingly still didn’t come so stay well away from this. Still waiting for my money back
SCAM avoid
SCAM avoid. Item never arrived. £25 down the drain
Team are very helpful on the live chat
Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank you for the surprise gift included in my order.
Speedy express delivery with beautiful…
Speedy express delivery with beautiful gift wrapping
Not worth one star
Not worth one star.
Placed order 28th nov and paid express delivery. Now the 11th December and nothing in the post. Contacted them and they said they would process my order again when clearly they didn’t process my order the first time.
I wouldn’t bother buying anything from Endless “bother and waiting for my purchase” Guidance. In the process now of claiming my money back and contacting trading standards. Stay well away from this company.
As expected very good crystals.
UPDATE! Slow delivery
16/11:
No dispatch or follow up mail since the order confirmation on the 16th November and this is the message I get when I trace: There was a problem looking up your order. Please try again.
19/12:
UPDATE! After chatting a few times I have now finally reveived my purchase 19/12 and that is more than a month ago.
My second time ordering both orders…
My second time ordering both orders arrived next day packed in nice gifting box
Everything was perfect my gifts arrived…
Everything was perfect my gifts arrived in good time from endless guidance and were well packaged.
Good Communication
I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it Sunday night it arrived in plenty of time on the Friday. When I emailed them I got a reply within the hour which put my fears at rest, great customer service! The item was a lot smaller than I was expecting and for the price, I agree with a previous review much more sizing and contents should be explained on the website so more of an informed decision could be made if it’s worth the price. However Having said that my friend is loving the gift so far and let’s hope all 24 doors bring a quality crystal surprise!
My crystals from endless guidance…
My crystals from endless guidance delivered next day by DPD very nice stones in cute gift box customer service very helpful thanks
Beautiful and well priced crystal Christmas…
Beautiful well priced crystal Christmas trees would order again with endless guidance
Great quality amethyst and clear quartz…
Great quality amethyst and clear quartz stones
Wonderful service
Wonderful service, amazing gemstone store with very helpful customer service and high quality crystals. Would shop again.
Fantastic crystal business customer…
Fantastic crystal business customer service on live chat helped with choosing the right crystal types for my sister and the gift box arrived in prompt timing with free delivery.
I am yet to receive the product
I am yet to receive the product, 9 days in. Not even with the courier according to tracking.
Bought a large Himalayan salt lamp
Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I couldn’t fault. Thankyou.
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