Very friendly customer service. The goods ordered arrived on time. I have been very impressed especially how well each single product was packaged. Not just very well protected from damages during tra... Ver más
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Consulta las opiniones de los clientes
Great produce, tinned and fresh. Had a slight problem with a heavily dented tin, and received an immediate refund. Just received my first order of fresh food, which was well packaged with mini ice con... Ver más
Order number 24383 Ordered May 10th delivered on Friday May 16th. Website is easy to use, long best before dates and some lovely free items. Boxes packed properly and not overly stuffed so arrived i... Ver más
La empresa ha respondido
Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always sp... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos
- también en la categoría
- Tienda de conveniencia
Escrito por la empresa
At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷
Información de contacto
Unit 2 Juno Way, SE149AG, London, Reino Unido
- epiceriecorner.co.uk
4,6
Excelente
361 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 92% de las opiniones negativas
Suele responder en menos de 48 horas
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Quick efficient on time
Quick efficient on time. Safely delivered
1 de julio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for the five stars Philip! We're so pleased everything arrived safely and on time. We really appreciate your support and hope to see you again soon!
Good service and I like the products
Good service and I like the products, which are good value
1 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your kind review Donald! We're so glad you're happy with both our service and our products. It's great to hear you feel they're good value. We really appreciate your support and look forward to your next order!
Perfect from start to finish
Perfect from start to finish, goods arrived on times, packaged really well and secure. One item was out of stock but I was refunded fast for it. Will 100% be using again! Flawless experience.
30 de mayo de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you so much for your outstanding review Amy! We're pleased to hear everything arrived on time and was well packed. It means a lot to hear you'll be ordering from us again. We really appreciate your support!
Great Customer Service
I had an issue with my delivery not Epicerie’s fault, Jean quickly sorted the problem and sent a replacement order. Great customer service.
22 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you so much for your review Catherine! We’re really glad we could sort everything quickly and get a replacement sent out. Looking forward to prepare your next order !
All products
All the products provided are of good quality and as good as in France. Carry on doing a good job and good prices.
24 de marzo de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your kind words and support! We're pleased to hear that you're happy with the quality of our products and our prices. Thank you for taking the time to share your feedback, and we look forward to welcoming you again soon.
Fantastic service from start to…
Fantastic service from start to delivery. Good value and everything turned up exactly when it was supposed to. Items were well wrapped ensuring no damage. Would recommend to anyone.
29 de mayo de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you, Joe, for your wonderful feedback! We're glad to hear everything arrived on time and in perfect condition. It's great to know you found our service good value, and we appreciate your recommendation. We look forward to serving you again in the future.
Perfect source of French products
Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always spot on and the products exactly what was wanted (not just cheese but so many other delicious French delicacies!). We are so lucky to have a small chunk of La belle France right in London!! Until my next French dinner at our local bowling club, thank you for the excellent service 🙏🙏. Sylvie
3 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for such a lovely review Sylvie ! We're so pleased to hear that you've enjoyed both our selection of traditional cheeses and other French delicacies. It means a lot to know that our website and delivery service have met your expectations. Thank you for bringing a taste of France to your local bowling club, we hope your next French dinner is a great success! We look forward to serving you again soon.
Respuesta de Epicerie Corner
Thank you for the five stars Linda! Looking forward to prepare your next order !
Ordered for french partner and he was very happy
Ordered for my partner who misses having certain foods from home. Service was amazing, choice is wide, response to my query was prompt and delivery was on time.
Can't fault my experience at all and I am sure myself and my partner will be ordering again.
4 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your lovely feedback Jade! We're so happy to hear that you were able to find the foods your partner was missing from home. We're glad our service, selection, and delivery helped make your experience a good one.
We look forward to your next order and hope to bring you both more favourites soon!
Product ordering and quality fantastic…
Product ordering and quality fantastic however delivery agent is abysmal. Always at least a day late, parcel dropped on doorstep in full view of road and the delivery man literally runs away!
1 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your feedback Valerie. We're pleased to hear that you’re happy with our products and their quality. We’re sorry to hear about your experience with the delivery service, as this is not the level of service we expect for our customers. We will share your comments with the carrier to help improve this. Thank you for bringing it to our attention.
Absolutely delicious organic pastry.
Absolutely delicious organic pastry.
20 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your lovely feedback Carolyn ! We're so pleased to hear you enjoyed our organic pastry. We hope you’ll enjoy more of our delicious products again soon.
Bad faith
Placed an order 10 days ago. It was immediately marked as dispatched despite no tracking details being added. The order is due for delivery today yet there are still no tracking details. They don't answer the phone or respond to emails so I am going to have to claim a refund from my credit card company. I don't understand what this business is.
Update 1: The response from the business is disconnected from reality. The delivery date is today, not tomorrow. It is comical to respond to reviews but not to emails or calls. I will be reporting this.
Update 2: the company tried to have my review removed. If only this company worked as hard providing reasonable customer service as it does on the reviews process.
17 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your review Justine, and we're sorry to hear about your concerns.
Order is scheduled for delivery tomorrow, which is the delivery date selected at checkout.
Tracking information is provided by the carrier once the parcel is out for delivery, and you should receive an email notification directly from them.
We apologise for any confusion caused and appreciate your patience. If you have any questions or need any assistance, please don't hesitate to contact us.
Update 1 and 2 :
Thank you for taking the time to review our services.
As mentioned in our previous email, to which we have not received a response, orders are delivered on the date selected by the customer during checkout. Upon checking your order, we can confirm that it was delivered as scheduled.
We welcome customer feedback and actively encourage reviews, as they help us improve our service. However, we cannot accept reviews that contain inaccurate or misleading information, as they do not fairly reflect the service provided.
We wish you all the best and hope that you will at least enjoy the products you ordered.
Kind regards,
Epicerie Corner
Missing items and no communication
Placed my first order, got an immediate notification that the order had been shipped, which was clearly wrong. When the order did arrive six days later, the box was ripped down one edge, the cold packs were soaked and completely thawed, with the cold products feeling not very cold any more. Four items (about a third of the order) were missing (and were shown on the packing slip as not having been included). Haven't received any order updates from épicerie corner, no response to an email I sent them last week asking for an update, and no response to phonecalls.
12 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
We are sorry to hear about your experience Eyre. Upon checking your order, we can confirm that it was delivered on Friday 12/06, which was the delivery date selected at checkout.
We have also reviewed our records and could not find any email from you regarding this issue. Please feel free to contact us as soon as possible with your order details so we can investigate the missing items and delivery concerns and resolve the matter for you.
We look forward to hearing from you.
Happy Customer
I am very pleased to say that whatever I ordered from Épicerie Corner has always been very good. Épicerie Corner allows me to purchase items that remind me of my years in France: brandade de morue, filets de harengs fûmés, to name just a few. Always very good. Thank you.
4 de junio de 2026
Opinión espontánea
Great selection of products available…
Great selection of products available on the website. They communication is great and you're kept up to date with your package all along.
The only issue I've had is that some items don't turn up because they are now out of stock. But the refunds are automatically transferred quickly.
13 de junio de 2026
Opinión espontánea
Superb Quality Free Range Chickens
I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest quality, really free range, you can taste the difference in every bite! succulent and delicious. I placed another order within a week. Highly recommend to anyone. I can assure you you will not be disappointed. Nicely packed, arrived on time.
10 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you so much for this wonderful review! We're absolutely delighted to hear how much you enjoyed our products!
It's especially great to hear that you could taste the difference in the quality, We're also pleased that your order arrived on time and was carefully packed.
Thank you for your recommendation and support. We look forward to bringing you more exceptional French products in the future!
Respuesta de Epicerie Corner
Thank you for your review Elizabeth! We're delighted to hear that you were happy with both our products and delivery service. Your support means a lot to us, and we look forward to bringing you more of your favourite products again soon!
Great customer service
I made an error in my order, and the Epicerie Corner team were understanding and super-helpful in sorting it out. Great service, thanks!
5 de junio de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for the 5 Stars! We're delighted we could help resolve the issue with your order quickly and smoothly. Our team always aims to provide the best possible service, so it's wonderful to hear that your experience was a positive one. Thank you for your support, and we look forward to serving you again soon!
Finally got my hands on Vergeoise sugar!
Easy shopping, expected delivery dates are accurate, items are well packaged, affordable.
18 de abril de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thank you for your wonderful review! We're so pleased to hear that you found the shopping experience easy and convenient. It's great to know that your order arrived on time, was well packaged. We truly appreciate your support and look forward to welcoming you back again soon!
Always great food in perfect condition
Always great food in perfect condition. Well packed and with temperature controlling packs to ensure the food as fresh on delivery
20 de mayo de 2026
Opinión espontánea
Respuesta de Epicerie Corner
Thanks so much for your feedback Angela! It's great to know that our packaging and chilled delivery service are doing their job. We're delighted you enjoyed the quality of the products and look forward to serving you again soon!
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