equijumpltd.com Opiniones 

150
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a couple of items and noticed the delivery date given was only two or three days away, which I was skeptical about as I am in Singapore, and the items were shipped from Ireland. To my abso... Ver más

Valorada con 5 estrellas sobre 5

Fearghal helped me identify the correct product (bit), translate my requirement to match the product spec and kept me up to date as my order was being processed. Now I have the correct bit width and... Ver más

Valorada con 5 estrellas sobre 5

Efficient service, lovely staff, very helpful. Ordered two bits on a Monday at 12 noon and was delivered Tuesday morning! Fearghal was really helpful and quick to reply to queries ! 10/ 10 recommend... Ver más

Valorada con 4 estrellas sobre 5

Lovely collar - looks gorgeous on our collie German shepherd cross. Fabric not a sturdy a wool as expected but it is soft so probably comfortable for her. The clasp is a bit heavy which took her a bit... Ver más

Información sobre la empresa

  1. Tienda ecuestre
  2. también en la categoría
  3. Club ecuestre
  4. Instalación ecuestre
  5. Servicio de alquiler de caballos

Escrito por la empresa

A unique equestrian 🐴 experience. Focus on show needs. For riders of all levels, we have every toy 🐻imaginable. Shop on-line or visit on of our 50+ POP up stores 🚛🚚 during the year. STABLE visits are free of charge & no obligation. Test rides & saddle fittings are also FREE 🤩 Show Room visits in thurles are welcome but please do call ahead before arriving as we could be saddle fitting or at an event.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

150 opiniones

5 estrellas
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1 estrella

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4,8

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(150)

43 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Obsessed with Equijump Ltd! They’re the best

My experience with Equijump was incredible. I ordered online and am located in the US. I was incredibly impressed with not only how fast the shipping was (it made it to me in less than a week! Maybe 4 or 5 days?) but also how wonderful their customer service was. I had a small issue and reached out to them, to which Fearghal responded immediately and rectified the issue with ease and kindness. In the era of online shopping and big box stores, it’s so nice to have the experience of working with a small business tack shop that actually cares about their customers. For US shoppers, I recommend doing what I did for my second order which is ordering everything you want at once, as the shipping is flat rate, so that made it even more cost effective and saved me significant money compared to buying European brands in the US. Also who doesn’t love the satisfaction of a hefty tack haul?! My goodies came in a Equijump LTD tote bag that I will be wearing with pride at shows, happy to tell others about how great they are! I will definitely be purchasing from them again and cannot recommend them enough!! Thank you Fearghal!!

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a professional in showjumping

As a professional in showjumping, starting young horses, and retraining problem horses, I was interested in your innovative bits while searching for a particular solution for one horse, talented, well-trained, but sensitive in her mouth. My bit has arrived and I am eager to test it soon.

3 de enero de 2025
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Highly recommend
5* customer service
Will definitely use again
Thank you Fergus

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Experience

The shipping was really fast, i received my product 3 days later and I live in NY. The product I bought was cheaper here than in the brand website. 10/10

2 de octubre de 2024
Valorada con 3 estrellas sobre 5

The initial service was great

The initial service was great, but having to return something is awful. The cost for a return is almost more than the item purchased.

1 de agosto de 2024
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Respuesta de equijumpltd.com

Hey Michelle, we do stress that returns are at the expense of the customer! Depending on Geographic location & Shipping provider used will Determine the cost. Note we are based in ireland! It’s unfortunate that being based in the USA shipping cost may seem high! Alternatively it would be Prudent if your uncertain on an item, buy locally to you. If you are unsure before your next Purchase please reach out to us & we will be happy to assist with any purchase to Prevent the need for a return. Wish you well

Valorada con 5 estrellas sobre 5

Customer Service is incredible

The service we received is second to none.

We have bought several items from Equijump in quick succession - we ordered a girth, and unfortunately it didn't fit, however the team replaced it with such efficiency ! this unfortunately happened twice, and both times they were easy to contact, communicated quickly and posted the replacement out to us almost immediately.

My daughter then unfortunately had an incident where her bridle broke - not the fault of the bridle at all. By the time I got the 20 minutes from work to collect her, I had spoken to the team in Equijump, they had pulled the previous order up confirming the size and had it packed and ready to send so all I had to do was pay online when I arrived with her. The bridle was with me less than 24 hours later.

The customer service from Fearghal is incredible. attentive, and quick.

1 de agosto de 2024

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