I was going to bin my JBL headset because the ear pad cushions were falling apart leaving bits all over my desk. Shame because they still sound good. Then I found this site. Ordered Wednesday - arriv... Ver más
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Consulta las opiniones de los clientes
True to life photos to help decide and an accurate description of the product. All A1 standard. Quick service too
Watch strap ordered and arrived the following day, and it was exactly as advertised. Perfect fit for my Garmin Vivoactive, and so comfortable. My skin was reacting badly to the supplied silicone st... Ver más
When my Equipo replacement strap for my Garmin Fenix 6 unexpectedly failed, I let Equipo know, even though I was out of the guarantee period. Without hesitation Equipo kindly offered to replace the st... Ver más
Información sobre la empresa
- Relojería
- también en la categoría
- Joyero
- Tienda de componentes y repuestos electrónicos
- Tienda de electrónica
- Tienda de equipos para fitness
- Tienda de vestimenta deportiva
Escrito por la empresa
Equipo sell smart watch straps for every wrist! We have watch straps compatible with the Fitbit, Apple Watch, Garmin, TomTom, Suunto, Samsung and More!
Información de contacto
Christchurch, Nueva Zelanda
- sales@equipo.co.nz
- equipo.co.nz
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Make sure you are 100% before buying!
They offer a money back guarantee that they can’t even follow! Basically acted like there’s nothing they can do. Then stopped replying. You can find the same straps on Temu or Ali Express for $5 maximum so save your $$ and only a week or two wait.

Respuesta de Equipo.co.nz
First time buying but not the last.
Great product. Fast delivery.
Even though I messed up the delivery address, they still managed to get the product to me. Excellent customer service.
Will use again!
Cool local company. There is so much variety in brands, designs and colours available. Quality is top notch. Their service is impeccable: ordered 3pm one day and it arrived by 9am the next! Will be using again. Highly recommend
Great service (and product)
I ordered my strap on Monday evening, and it arrived Wednesday afternoon. The e-mail communications were excellent. Both the product and process were great.
I ordered the wrong size of headset…
I ordered the wrong size of headset cushion replacements and Equipo responded quickly to my query about swapping them. Then in double quick time the replacements arrived and now my headset is being used again.
Fabulous service and exactly the right product.
Easy to use website
Easy to use website. Easy payment
fast delivery. Strap Fits perfectly to watch turning it into a nurse fob for work. Very happy with purchase.
Received strap very quickly and was…
Received strap very quickly and was then able to change it - no hassles.
A video on your website on how to remove links would have been useful - but YouTube helped out there.
You might have a video - but I couldn't find it, if there is.
All in all, a very happy customer. Thank you.
Fantastic response when my order went…
Fantastic response when my order went astray via courier co. Responded quickly, lodged query and kept me informed all the way. Then sent replacement whilst they dealt with query.
Excellent service. Product great. Very happy
I was impressed both with the quality…
I was impressed both with the quality of the goods, ease of install and the service and support. The courier lost my package and the support once they learned of it was 10/10 - would definitely use again.as
Fitbit bands
I recently purchased some bands for my Fitbit, when I had an issue with one of them I emailed Equipo. They replied within a couple of hours, immediately sent me a replacement band, excellent customer service.
Amazing products and service
Amazing products and service, all the team I have dealt with have been awesome and promptly offered help when parcel went missing (courier fault not Equipo) thank you so much, I will absolutely be purchasing more and have no trouble in recommending your products and service to anyone.
Perfect first experience with Equipo!!
It was the only company I could find in NZ that stocked the replacement parts for my JBL headphones. I was shocked at the price, they were so cheap. I ordered on Saturday and they arrived Tuesday lunchtime. They also took 2 seconds to change with my old ear muff pieces. Awesome service, will definitely deal with again and the packaging is super cute!!
Very limited sizing options..
The sizing's for the watch straps are extremely limited. I have very average sized female wrists and there are 3 options that fit my size range, all of which are not very nice looking. I wanted a simple black leather strap so I ordered one, but it is still loose even on the tightest loop. Very disappointing to have such limited options.
Updated. Read the review
Update: 12/3/24 - equipo sent all the straps with the correct connectors just in time for the birthday! It took multiple emails and stress but we did end up with the correct straps for the smart watches.
Bought 3 straps at over $80 total for all 3. Straps were for 2 differnt smart watches. None of the fittings matched the smart watches they were bought for. All 3 straps had exact same connection fittings and the connection fittings were wrong for both watches. Emailed back and forward with them. TheM basically saying we were wrong they had but connectors on. They didnt believe us. Taken photos to prove .
We are still trying to get the right straps or connectors. Looks like we are just going to go for a refund cause they have been awful to deal with.
This was a birthday present and thats been ruined entirely by either incompetence or lying about what smart watches their straps can connect with
Leaving voice message n getting no call back to taking 3 days to respond to emails.
Overall some of the hardest birthday shopping for some time.
I bought replacement ear pads for my…
I bought replacement ear pads for my headphones.
I could not make them fit despite Equipo's insistence that they were "compatible".
I will return them and expect a full refund.
Good customer support
Updated review: Equippo saw that I had put up a review saying I didn't receive my item and had given a 1 star review. Updating to say that they contacted me and sent the item which was what I was after. The item arrived quickly the second time.
Easy to order online and arrived in…
Easy to order online and arrived in timeframe advised.
Received a trap that didn't last 2…
Received a trap that didn't last 2 weeks. Was sent 2 replacements that are amazing.
Second strap broke as well 😢😢
Second strap broke as well 😢😢
Thanks for the refund. Sorry you had a bad batch.
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