Equipo.co.nz Opiniones 

321
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was going to bin my JBL headset because the ear pad cushions were falling apart leaving bits all over my desk. Shame because they still sound good. Then I found this site. Ordered Wednesday - arriv... Ver más

Valorada con 5 estrellas sobre 5

True to life photos to help decide and an accurate description of the product. All A1 standard. Quick service too

Valorada con 5 estrellas sobre 5

Watch strap ordered and arrived the following day, and it was exactly as advertised. Perfect fit for my Garmin Vivoactive, and so comfortable. My skin was reacting badly to the supplied silicone st... Ver más

Valorada con 5 estrellas sobre 5

When my Equipo replacement strap for my Garmin Fenix 6 unexpectedly failed, I let Equipo know, even though I was out of the guarantee period. Without hesitation Equipo kindly offered to replace the st... Ver más

Información sobre la empresa

  1. Relojería
  2. también en la categoría
  3. Joyero
  4. Tienda de componentes y repuestos electrónicos
  5. Tienda de electrónica
  6. Tienda de equipos para fitness
  7. Tienda de vestimenta deportiva

Escrito por la empresa

Equipo sell smart watch straps for every wrist! We have watch straps compatible with the Fitbit, Apple Watch, Garmin, TomTom, Suunto, Samsung and More!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(321)

67 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Make sure you are 100% before buying!

They offer a money back guarantee that they can’t even follow! Basically acted like there’s nothing they can do. Then stopped replying. You can find the same straps on Temu or Ali Express for $5 maximum so save your $$ and only a week or two wait.

15 de marzo de 2024
Opinión espontánea
Logotipo de Equipo.co.nz

Respuesta de Equipo.co.nz

Hey there,
Sorry to hear of the problems you are having - we're really keen to discuss this with you and have tried reaching out but have no details to contact you with based on this - can you please email us so we can help get this sorted for you!

Valorada con 5 estrellas sobre 5

Will use again!

Cool local company. There is so much variety in brands, designs and colours available. Quality is top notch. Their service is impeccable: ordered 3pm one day and it arrived by 9am the next! Will be using again. Highly recommend

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered the wrong size of headset…

I ordered the wrong size of headset cushion replacements and Equipo responded quickly to my query about swapping them. Then in double quick time the replacements arrived and now my headset is being used again.
Fabulous service and exactly the right product.

2 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website. Easy payment
fast delivery. Strap Fits perfectly to watch turning it into a nurse fob for work. Very happy with purchase.

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received strap very quickly and was…

Received strap very quickly and was then able to change it - no hassles.
A video on your website on how to remove links would have been useful - but YouTube helped out there.
You might have a video - but I couldn't find it, if there is.
All in all, a very happy customer. Thank you.

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fitbit bands

I recently purchased some bands for my Fitbit, when I had an issue with one of them I emailed Equipo. They replied within a couple of hours, immediately sent me a replacement band, excellent customer service.

7 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing products and service

Amazing products and service, all the team I have dealt with have been awesome and promptly offered help when parcel went missing (courier fault not Equipo) thank you so much, I will absolutely be purchasing more and have no trouble in recommending your products and service to anyone.

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect first experience with Equipo!!

It was the only company I could find in NZ that stocked the replacement parts for my JBL headphones. I was shocked at the price, they were so cheap. I ordered on Saturday and they arrived Tuesday lunchtime. They also took 2 seconds to change with my old ear muff pieces. Awesome service, will definitely deal with again and the packaging is super cute!!

12 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very limited sizing options..

The sizing's for the watch straps are extremely limited. I have very average sized female wrists and there are 3 options that fit my size range, all of which are not very nice looking. I wanted a simple black leather strap so I ordered one, but it is still loose even on the tightest loop. Very disappointing to have such limited options.

24 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Updated. Read the review

Update: 12/3/24 - equipo sent all the straps with the correct connectors just in time for the birthday! It took multiple emails and stress but we did end up with the correct straps for the smart watches.

Bought 3 straps at over $80 total for all 3. Straps were for 2 differnt smart watches. None of the fittings matched the smart watches they were bought for. All 3 straps had exact same connection fittings and the connection fittings were wrong for both watches. Emailed back and forward with them. TheM basically saying we were wrong they had but connectors on. They didnt believe us. Taken photos to prove .

We are still trying to get the right straps or connectors. Looks like we are just going to go for a refund cause they have been awful to deal with.

This was a birthday present and thats been ruined entirely by either incompetence or lying about what smart watches their straps can connect with

Leaving voice message n getting no call back to taking 3 days to respond to emails.

Overall some of the hardest birthday shopping for some time.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer support

Updated review: Equippo saw that I had put up a review saying I didn't receive my item and had given a 1 star review. Updating to say that they contacted me and sent the item which was what I was after. The item arrived quickly the second time.

25 de febrero de 2024

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