Always a pleasure dealing with Portable Appliance Testing Supplies and their Team over the last eight years, with their great advice and quick production and supply of materials. My only one request... Ver más
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Consulta las opiniones de los clientes
Hi Guys, the co is technically competent but lets itself down quite badly by not answering its phones, not delivering items despite providing written confirmations that it has etc. Its simply... Ver más
La empresa ha respondido
Pretty good man. I'm pretty happy with the tester I got. It was a weeee bit daunting to set up and it took a couple hrs to figure out. I would tell people to get the other IEC plug as well as both... Ver más
La empresa ha respondido
Friendly, helpful communication via phone call. Quick to answer the call. I needed labels and ink ribbon for my test and tag machine urgently and these were on the courier same day. Excellent servi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Appliance Testing Supplies is New Zealand's leading supplier and manufacturer of test and tag equipment and electrical test tags. We pride ourselves on giving our customers great deals and service on a complete range of portable appliance testers and test and tag supplies, together with lifetime support and expert advice from our highly experienced team.
New Zealand's Premier Online Store for Test & Tag Equipment
Escrito por la empresa
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Información de contacto
24H Morrin Road, 1072, Auckland , Nueva Zelanda
- 0800 111 780
- sales@portableappliancetesters.co.nz
- portableappliancetesters.co.nz
4,6
Excelente
676 opiniones
Invita a los clientes a opinar
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Ha contestado el 83% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had a problem and it was sorted out.
I had a problem with a USB dongle It got sorted Thanks to Eric in the Auckland branch. Very helpful.
17 de septiembre de 2026
Extremely disappointing experience
Extremely disappointing experience. Our order took nearly a week to arrive, despite the company advertising overnight delivery.
I sent several emails asking for an update and did not receive a reply to any of them. I also phoned to find out where our order was and was told it would be sent that day, but that didn’t happen. It was not dispatched until several days later.
The communication was extremely poor from start to finish, and we were left chasing the order ourselves with no updates or explanation.
By far one of the worst companies I have dealt with when it comes to communication and customer service. Based on our experience, there seemed to be very little concern about getting our order to us when promised or keeping us informed.
10 de septiembre de 2026
Respuesta de Appliance Testing Supplies
Hi Sharon,
We’re very sorry about your experience with your recent order.
We understand how disappointing it is when an order takes longer than expected, particularly when you’re relying on clear communication around delivery. We’ve reviewed what happened with your order and can understand why the experience was frustrating.
Thank you for taking the time to provide your feedback, and please accept our apologies for the inconvenience caused. We'll certainly use your feedback to discuss internally and to ensure this doesn't happen again.
The Portable Appliance Testers NZ Team
Respuesta de Appliance Testing Supplies
Hi there,
Thank you for your feedback. We really appreciate your support and are glad the labels reached you so quickly. Next-day delivery is a great result!
All the best,
Den - Appliance Testing Supplies Team
Pretty bloody good man.
Pretty good man.
I'm pretty happy with the tester I got.
It was a weeee bit daunting to set up and it took a couple hrs to figure out.
I would tell people to get the other IEC plug as well as both of them a re common or just chuck it in there and the extra leads as well I'm afraid that I might break mine pretty fast (mainly due to me being a bit ruff). Otherwise pretty happy man. Thanks heaps team.
8 de septiembre de 2026
Respuesta de Appliance Testing Supplies
Hi Luke,
Thank you for the feedback. We really appreciate your support and are glad you’re happy with the tester. We also appreciate the suggestions around the IEC plug and extra leads, and we’ll take those on board. Thanks again for choosing us!
All the best,
Den - Appliance Testing Supplies Team
Appliance Testing Services are always…
Appliance Testing Services are always polite, quick delivery and efficient. Keep up the good work
27 de agosto de 2026
Respuesta de Appliance Testing Supplies
Hi Julian,
Thank you for your kind feedback. We really appreciate your continued support and are glad you’ve consistently found our team polite, efficient and quick with delivery. We’ll keep it up!
All the best,
Den - Appliance Testing Supplies Team
Easy to deal with and prompt service
24 de agosto de 2026
Respuesta de Appliance Testing Supplies
Hi Peter,
Thank you for your feedback. We really appreciate your support and are glad you found us easy to deal with and our service prompt.
All the best,
Den - Appliance Testing Supplies Team
I have purchased from you before
I have purchased from you before. It is easy to navigate and place the order
20 de agosto de 2026
Respuesta de Appliance Testing Supplies
Hi Vicki,
Thank you for your continued support. We really appreciate you choosing us again and are glad you find our website easy to navigate and ordering straightforward.
All the best,
Den - Appliance Testing Supplies Team
Sent wrong tags
Sent wrong tags, haven’t responded to two emails. Took almost a week to get to me.
10 de agosto de 2026
Respuesta de Appliance Testing Supplies
Hi Paul,
We’re very sorry to hear about your experience. Receiving the wrong tags is frustrating enough, and not receiving a response to your emails afterwards is certainly not acceptable.
We’ve tried to locate your order from the information available in the review but haven’t been able to identify it yet. We’d really appreciate the opportunity to look into what happened and get this resolved for you as quickly as possible.
Please contact our team on 0800 111 780 or email us with your order details, and we’ll make sure this is followed up personally.
Again, our apologies for the inconvenience, Paul.
Regards,
Josh - Appliance Testing Supplies
The tester doesn't have parts with it…
The tester doesn't have parts with it that are vital for its operation. Emailed sales team about it last Wednesday and have not heard back from them.
6 de agosto de 2026
Respuesta de Appliance Testing Supplies
Hi Francis,
We’re very sorry for both the missing lead and the delay in responding to your email. We’ve now spoken with you directly since, and arranged for a replacement lead to be sent out at no charge.
This isn’t the level of service we expect from our team, and we’ve followed this up internally to ensure this doesn't happen again.
Thank you for bringing this to our attention, we appreciate you taking the time to let us know. Please let us know if there's anything else we can help you with and make this right.
Kind regards,
Josh - Appliance Testing Supplies
Prompt and efficient service
31 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi Kate,
Thank you for your feedback. We really appreciate your support and are glad you were happy with the prompt and efficient service.
All the best,
Den - Appliance Testing Supplies Team
Always super helpful and very efficient…
Always super helpful and very efficient in getting things to me quickly
26 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi there,
Thank you for your kind feedback. We really appreciate your continued support and are glad our team has been consistently helpful and efficient!
All the best,
Den - Appliance Testing Supplies Team
just what we wanted good sales staff…
just what we wanted good sales staff and overall experience
22 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi Ken,
Thank you for your kind feedback. We appreciate your support and are pleased you had a great experience with our team.
All the best,
Den - Appliance Testing Supplies Team
The team was excellent to work with
The team was excellent to work with, happy to help with the smallest detail, very informative and helpful
21 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi Lee,
Thank you for your feedback. We really appreciate your support and are glad our team could provide helpful and informative service.
All the best,
Den - Appliance Testing Supplies Team
Respuesta de Appliance Testing Supplies
Hi Derek,
Thank you for your feedback. We really appreciate your support and are glad you found the online ordering process easy and your delivery arrived promptly.
All the best,
Den - Appliance Testing Supplies Team
Product was available
Product was available, delivered quickly, true to advert and well priced.
14 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi Peter,
Thank you for your feedback. We appreciate your support and are pleased the product met your expectations and arrived quickly.
All the best,
Den - Appliance Testing Supplies Team
Terrible Service
From Start to Finish the service has been poor. Every time I contact them they say "they will call back" they never do. turned up 2 weeks late. missing items, fault with the machine. what more can go wrong!!!
6 de julio de 2026
Respuesta de Appliance Testing Supplies
Hi Andrew,
We’re genuinely sorry that your experience with us has been so frustrating.
We understand that the courier attempted delivery twice but was unable to complete it because the office address was unattended, after which arrangements were made for you to collect the parcel from the depot. However, you should not have had to keep following up for updates, and we understand how disappointing it would have been to finally receive the tester only to find items missing and a fault with the machine.
We have also noted your concerns regarding callbacks and the overall turnaround time. Even where there are courier complications, we still need to take ownership of the customer experience and communicate clearly throughout the process.
Our team will contact you directly to work through the missing items and tester fault and make sure the outstanding issues are properly addressed.
Thank you for bringing this to our attention, Andrew. We appreciate the opportunity to investigate it and put things right.
Regards,
Josh - Appliance Testing Supplies
Easy to order and prompt delivery.
29 de junio de 2026
Respuesta de Appliance Testing Supplies
Hi Kent,
Thank you for your feedback. We really appreciate your support and are glad you found the ordering process easy and your delivery arrived promptly.
All the best,
Den - Appliance Testing Supplies Team
Respuesta de Appliance Testing Supplies
Hi Tim,
Thank you for your feedback. We really appreciate your support and are glad you found our website easy to use and your order arrived quickly.
All the best,
Den - Appliance Testing Supplies Team
i recommend this company as a supplier…
i recommend this company as a supplier as they have a great range of products
2 de junio de 2026
Respuesta de Appliance Testing Supplies
Hi Ian,
Thank you for your recommendation and kind feedback. We really appreciate your support and are glad you've been happy with our range of products.
All the best,
Den - Appliance Testing Supplies Team
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