I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And... Ver más
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I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And... Ver más
La empresa ha respondido
Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver más
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I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Ver más
La empresa ha respondido
Leah was extremely helpful and professional as well as friendly and personable. My issue was resolved better than I expected. Thank you so much! Keep up the excellent customer service and great produc... Ver más
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Paris was excellent at resolving my warranty issue!

Respuesta de Erojoy

Respuesta de Erojoy
Paris R have me the best customer service I’ve ever experienced! Very appreciative of her kindness and expertise.

Respuesta de Erojoy
I am so glad to know they are selling separate sleeves. I am on the thicker side and got the XL sleeves and it fit perfectly! I just wish they have other XL sleeves with different textures. But still a 5 stars experience for me!

Respuesta de Erojoy
Second review, I had a large sleeve sent to me and it wasn’t until after using it I realized it had a hole in it. The vibrator doesn’t work anymore because I assume fluid damaged it. It seems the sleeves I’ve used have had a weak spot where the vibrator slides into the sleeve.
(Edit) customer service is outstanding, items were replaced in no time. Thank you team!

Respuesta de Erojoy
My Fleshy arrived this week.
I have experience with Fleshlight and I fabricated an adjustable sleeve holder for hands free use. I am 7.5 by 5.5. The Fleshy is a little shallow for me, complete engagement would be nice.
My first impression was not overwhelming. I experimented with the features and coordinated my positioning. I found by thrusting deep the vibration was more effective, I prefer low frequency to high frequency, the amplitude does not change. I noticed going deep pushed air from the Fleshy and increased suction when pulling back. The suction pulse I prefer is #2's longer pulses. Supplementing with the orgasm button is my favorite proceedure. I perceived that some of the vacuum was pulling through the power cap joint. I applied a wrap of plastic tape over the joint and boosted the sucking power. My hands-free fixture fits the Fleshy. Hip thrusting and pulling back to 80% depth at maximum vacuum squeezes my member better than any partner ever has, and does not break the seal. I am kind of addicted.
I noticed the sleeve has a thin spot I can see through. I assume that is intentional and perhaps a weak point. I am not looking forward to a failure.

Respuesta de Erojoy
My inquiry and problem were responded to very quickly. The resolution exceeded my expectations. It was quick and hassle-free.

Respuesta de Erojoy
First off I love the products. Second, the support team is phenomenal. Order the new fleshy thrust and it worked great until it didn't. I contacted support and Paris was awesome. Got me a replacement on the way no hassle. Thanks, guys

Respuesta de Erojoy
Leah H responded to my concern as soon as possible. She fixed my address error, I made. 10 out of 10, Leah H is the real deal, not pretend. Thank you!

Respuesta de Erojoy
This is the toy you need when your wife's not in the mood. I assure you it will get the job done 👍

Respuesta de Erojoy
I had a great time using this toy. It feels realistic and suction is really good! Easy to clean and design is very discreet.

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Customer service was a real person that actually took an interest in my concerns. How refreshing!

Respuesta de Erojoy
Customer service helped me fix a small issue I had with one of their products. Great business to work with!

Respuesta de Erojoy
Ok, I’m here to revise my previous review. I did have a couple mishaps and after the 2nd time. I went straight to a bad review, rather then notifying them to give them a chance to rectify it. That was unfair on my part, as they absolutely went to extra mile to make things right. They do have great customer service, and stand behind their product.

Respuesta de Erojoy
I had an issue with a product that stopped working, but Paris in Customer Support was amazing and sent out a replacement right away. Awesome service!

Respuesta de Erojoy
This toy will never disappoint. This is a great buy if you are looking for this type of masturbator!

Respuesta de Erojoy
I had an issue with their product twice and each time Paris patiently helped me and each time they replaced it free of charge. I am waiting for he 3rd unit and hope this time is a charm.

Respuesta de Erojoy
your customer service agent Paris R is very helpful, responsive and professional

Respuesta de Erojoy
Paris was extremely helpful and looking up my order. She found that my order had been sitting for days with no movement. She rectified the situation by sending me out a new order with no cost to me. This was very courteous, kind and professional of her. I am well pleased with her performance and assistance.

Respuesta de Erojoy
My product broke a few months into using it, but Paris R from Customer Support really helped me with my faulty product. She was helpful, quick in assessing my needs, and came up with a solution asap. Now I will have a replacement so no worries. Will definitely keep using this brand in the future.

Respuesta de Erojoy
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