I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And... Ver más
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Consulta las opiniones de los clientes
Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver más
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I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Ver más
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Leah was extremely helpful and professional as well as friendly and personable. My issue was resolved better than I expected. Thank you so much! Keep up the excellent customer service and great produc... Ver más
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Información sobre la empresa
Sobre Erojoy
Escrito por la empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Información de contacto
Estados Unidos
- erojoy.com
4,3
Excelente
572 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Paris is great and deserves a promotion
Paris is great and deserves a promotion
24 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hello John, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paris. We'll make sure to pass along your praise.
Very good customer service and replies…
Very good customer service and replies quick
And person who helped me multiple times was Paris very helpful
21 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hi there! Thanks for the feedback! We're glad you had a great experience with our customer service. We'll make sure Paris knows how much you appreciate her help. If you need anything else, don't hesitate to reach out.
Respuesta de Erojoy
Hi Ashley, thanks for the shoutout! We're thrilled to hear that Paris was helpful and friendly. If you need anything else, don’t hesitate to reach out.
Paris resolved my issue perfectly
My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.
16 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Helo Kevin, thanks so much for sharing your experience! We're glad to hear that Paris was able to help you out quickly and get a replacement sent your way. If you need anything else, don't hesitate to reach out. Enjoy your Fleshy Pro!
Respuesta de Erojoy
Hello Joaquin, we're glad to hear that you're enjoying the Fleshy toy. If you have any other feedback or need assistance with anything, please don't hesitate to let us know. We're here to help!
Paris R
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.
10 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Michael, thank you for your wonderful feedback! We're thrilled that Paris R. provided such excellent service and made your experience stress-free. We'll be sure to pass along your kind words to her. We're glad to have you as a loyal customer!
Discreet shipping and fast delivery
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol
9 de junio de 2024
Respuesta de Erojoy
Hi Kurtis, that's fantastic! We're glad to hear you're enjoying it. We've got you covered if you need another one for your buddy's bachelor party. Thanks for sharing your story with us!
Warranty issues
Paris handled my problem quickly and professionally.
7 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hi Channon, thank you for your feedback! We're glad to hear that Paris was able to resolve your problem quickly and professionally. If you need any further assistance, don't hesitate to reach out!
Pleasant customer service
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.
6 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hi Liam, thank you so much for your kind words! We're delighted that our customer service representative could assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback!
Awsome customer service!
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.
6 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Marcus, Thank you for sharing your experience! We're sorry to hear about your initial issues. We're glad our customer service could resolve them by sending a replacement unit. We aim to make the process as hassle-free as possible. We appreciate your understanding and hope you enjoy your new unit. If you need further assistance, feel free to reach out. We're happy to hear you're enjoying your time and newfound happiness!
Packaged discreetly
I was very worried because I accidentally put my office address to ship my order. It was packaged discreetly which saved me from embarrassment!!! HAHA
6 de junio de 2024
Respuesta de Erojoy
Hi Thomas, we're thrilled that our discreet packaging came through for you! Your peace of mind is our priority, and we're delighted we could help avoid any potential embarrassment. Thank you for sharing your positive experience with us!
Some fuctions stopped working…
I purchased the fleshy and some of the functions stopped working. I cannot remember if I purchased through you or not. Can you help me?
2 de enero de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Bruan, we're sorry to hear about the trouble you're experiencing with your purchase. Please email us at support@getfleshy.com with your order number, and we'll gladly assist you with resolving this issue.
Comes with free lube
When I purchased the Fleshy Pro, I forgot to add the lube. After 2 days of waiting I was about to buy the lube they're selling and to my surpise the package comes with a free lube sachet good for single use. I was able to enjoy the toy right away!
18 de mayo de 2024
Respuesta de Erojoy
Hello Peter, we're delighted to hear you enjoyed your experience with the Fleshy Pro! It's great to know that the complimentary lube sachet provided you with a seamless and enjoyable experience. Thank you for sharing your feedback!
Great price and quality
This is such a great buy. Price is great for the quality, would highly recommend purchasing this toy!
5 de mayo de 2024
Respuesta de Erojoy
Hello Ismael, thank you for the positive feedback! We're glad you're pleased with the quality and value of your purchase. Your recommendation means a lot to us.
Great Customer Service
So I wasn't able to use the Fleshy Pro I got and yeah I was bummed - but I wanna say that the customer service team there was very responsive and gave me a number of really good options. I didn't know they have an XL sleeve and this made all the difference. So YEAH the Flesh Pro is a great product. Good times! and good customer service thnx
30 de mayo de 2024
Opinión espontánea
Respuesta de Erojoy
Hello John, thank you for your feedback! We're sorry to hear about your initial issue, but we're delighted that our customer service team could provide helpful options. It's great knowing the XL sleeve made a difference for you. Enjoy your Fleshy Pro, and thanks for the kind words about our customer service!
Suction button stopped working
Received the fleshy pro the other day and it worked fine but then all of a sudden the suction button didn’t work so I emailed support and Paris responded that day and sent out a replacement! Thanks Paris!
1 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hello David, we are glad to hear Paris could assist you swiftly! If you encounter any other issues or have further questions, feel free to reach out. Enjoy your replacement Fleshy Pro!
Was assisted by Paris who helped with a…
Was assisted by Paris who helped with a shipping mishap , it's unfortunate I didn't receive my original package but Ms Paris was extremely understanding as well as helpful. It's shame fleshy doesn't allow shipping to authorized ups stores but maybe that's something that can be implemented In the future
2 de junio de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Ariel, thank you for sharing your experience! We're sorry to hear about the shipping mishap. We're glad that Paris was able to assist you effectively. Your feedback regarding shipping to authorized UPS stores is noted, and we'll certainly consider it for future improvements. If you have any further questions or concerns, feel free to reach out.
Amazing!
Works great! Nice minimal design with nice fit. Charges quick and battery last long!
12 de mayo de 2024
Respuesta de Erojoy
Hi George, thanks for sharing your experience! We're thrilled to hear that you're enjoying the product and that it's meeting your expectations. If you ever need assistance or have any questions, feel free to reach out to us.
Paris R
Paris R. was great. Kept me updated the whole process. Responded quickly to my questions. This was an unexpectedly great customer service experience!
30 de mayo de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Barry, that's wonderful to hear! Paris R. is indeed amazing at what she does. We're glad she could provide you with such a positive customer service experience. If you have any questions or need further assistance, please don't hesitate to reach out!
This toy feels amazing
This toy feels amazing. Always makes me excited to go home!!
27 de mayo de 2024
Respuesta de Erojoy
Hi Gerard, that's fantastic to hear! We're thrilled that Fleshy brings you so much excitement and pleasure. Thank you for sharing your experience with us!
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