I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And... Ver más
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Consulta las opiniones de los clientes
Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver más
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I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Ver más
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Leah was extremely helpful and professional as well as friendly and personable. My issue was resolved better than I expected. Thank you so much! Keep up the excellent customer service and great produc... Ver más
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Información sobre la empresa
Sobre Erojoy
Escrito por la empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Información de contacto
Estados Unidos
- erojoy.com
4,3
Excelente
572 opiniones
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Order had incomplete address
I noticed my order has a incomplete address and contacted customer support. Leah H came to my rescue and sorted everything out beautifully. Quick response, efficient and attentive.. what more can you ask?
2 de marzo de 2025
Opinión espontánea
Respuesta de Erojoy
Hi Christian, Thank you for your kind words! We're so glad Leah was able to assist you quickly and efficiently. Providing great customer service is our top priority, and we’re happy to hear your issue was resolved smoothly. If you ever need anything else, we’re here to help!
Excellent Customer Support
The Email support I received is top notch! Leah responded quick and provided detailed answers to my questions and I felt well taken care of. Great job!
24 de febrero de 2025
Opinión espontánea
Respuesta de Erojoy
Hi Jeremy, Thank you for the fantastic review! I'm thrilled to hear that Leah's email support met your expectations and that you felt well taken care of. We always aim to provide the best service possible. Your feedback means a lot to us.
Stopped working in less than 5 minutes
Stopped working in less than 5 minutes. Quite an expensive disappointment. Just buy a Handy.
22 de febrero de 2025
Opinión espontánea
Respuesta de Erojoy
Hello Eric, We're truly sorry to hear about your experience. We strive to provide high-quality products, and we regret that this one didn’t meet your expectations. I see that you've already reached out to our support team, and return instructions have been sent to you. Please follow the provided process, and we’ll make sure to assist you promptly. If there's anything else we can do to help, feel free to reach out—we appreciate your feedback!
Outstanding product and Leah’s customer service!
I love my fleshy pro but had a small problem with it so I contacted Leah in customer service. She was awesome!!! I sent her a video showing her what it was doing and she responded immediately and said they would send me a replacement! Leah is awesome and this company is too! Thank you Leah!
17 de febrero de 2025
Opinión espontánea
Respuesta de Erojoy
Hi Bob, Thank you so much for your kind words! We're thrilled to hear that you love your Fleshy Pro and that Leah was able to assist you quickly. Customer satisfaction is our top priority, and we’re always here to help. We appreciate your support and hope you enjoy your replacement!
Hands down the best customer service…
Hands down the best customer service experience I've ever had! Fast, reliable and incredibly friendly. They went above and beyond to make sure everything was smooth and stress-free. If only all customer support teams are this great! I can't wait to receive my new toy! Thank you for such an amazing experience!
13 de febrero de 2025
Opinión espontánea
Respuesta de Erojoy
Hello there, Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our support team. Making things smooth and stress-free is always our goal, and we truly appreciate your support. We hope you love your new toy—enjoy!
The Fleshy Pro was not very stimulating…
The Fleshy Pro was not very stimulating for me. I then purchased a Thrust which works much better. However, that's a lot of money to spend to determine which product works as advertised.
6 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Hello there, We appreciate your honest feedback! We understand that personal preferences can vary when it comes to stimulation, and we're glad to hear that the Thrust has been a better fit for you. We’re always working to improve our products and provide a great experience for our customers. If you ever have any questions or need recommendations in the future, feel free to reach out—we’re happy to help!
Great customer service
Wow! I am so impressed with their customer service! We had an issue with our breaking but all I had to do was send them a video of the damage and they are shipping me a replacement under warranty right away! I highly recommend this company.
15 de enero de 2025
Opinión espontánea
Respuesta de Erojoy
Hello Julia, Thank you so much for your kind words! We're happy to hear that you had a great experience with our customer service team. Taking care of our customers is our top priority, and we’re happy we could quickly resolve the issue for you.
Your recommendation means the world to us, and we’re here anytime you need assistance. Enjoy your replacement, and thank you for choosing us!
Best products and outstanding customer service.
Best product ever, fast shipment, and the customer service was excellent. They went the extra mile to make sure I was squared away. I highly recommend them. I am a customer for life now.
8 de enero de 2025
Opinión espontánea
Respuesta de Erojoy
Hi TJ, Thank you so much for your amazing review! We're thrilled to hear you’re loving the product and had such a great experience with our customer service team. Going the extra mile for our customers is what we strive for, and knowing we’ve earned your trust and loyalty means the world to us. We’re excited to have you as a lifelong customer!
Great customer support.
Even though I've experienced two failed Fleshy Pro units so far, the rapid response from customer service to send me a second replacement unit was superb. For this reason, I would not hesitate to purchase products from this company again.
7 de enero de 2025
Opinión espontánea
Respuesta de Erojoy
Hi Richard, Thank you for sharing your experience! While we regret the issues you faced with the Fleshy Pro units, we're glad our customer service team could address the situation promptly. We constantly strive to improve, and feedback like yours helps us do that. Thank you for your patience and support!
Great customer service!
Great customer service!
They responded to my question and resolved it very quickly.
Very great company to work with!
6 de enero de 2025
Opinión espontánea
Respuesta de Erojoy
Hello Mike, Thank you for your feedback! We’re so glad we could resolve your question quickly and provide you with a positive experience. Your support truly means a lot to us, and we appreciate your trust!
This shops customer service is top…
This shops customer service is top notch. I will be doing future shopping with them.
6 de enero de 2025
Opinión espontánea
Respuesta de Erojoy
Hello Jason, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our customer service. It's always our goal to provide the best service possible, and we look forward to serving you again in the future. Your support means a lot to us!
I purchased one coz a buddy of mine got…
I purchased one coz a buddy of mine got one LOL.
I put a wrong address and emailed support immediately. Leah the manager is a life saver and changed it ASAP. Tjank you!
23 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Thank you for sharing your experience! We're so glad Leah was able to help with the address change quickly. We’re always here to assist you, and we appreciate you trusting us for your purchase. If you need anything else, don't hesitate to reach out! Enjoy your new device!
I received a broken device and emailed…
I received a broken device and emailed customer support. Leah the manager did her best to assist me and sent me a new unit. Great job!
22 de diciembre de 2024
Respuesta de Erojoy
Hello Edward, Thank you so much for your kind words and for sharing your experience! We’re glad Leah was able to assist you and resolve the issue promptly. Your satisfaction is our top priority, and we’re happy to have been able to make things right. Enjoy your new unit, and don’t hesitate to reach out if you ever need further assistance!
Greatest customer service customer service and fast…
Great customer service and fast response!
22 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Peter, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. If there's anything else we can assist you with, please don’t hesitate to reach out.
Was nice when it was working
Was nice when it was working. Lasted 6 months before it stopped sucking. I think some oil, or water might have leaked into the motor.
1 de julio de 2024
Opinión espontánea
Respuesta de Erojoy
Thank you for taking the time to leave your review and share your experience. We're sorry to hear about the issue with your device. Please reach out to our Customer Support Manager, Leah, at leah@getfleshy.com. We're committed to addressing your concerns and doing our best to make this experience better for you. Thank you for giving us the opportunity to assist you!
Don't believe the hype
Don't believe the hype. Ordered for (what would have been) outstanding bachelor party gag gifts. Placed order well before shipping cutoff time on a Friday. Should have shipped UPS 2nd Day Air (as stated on website) that same day. However, with no explanation, item was held until the following week, and shipped USPS. Response from "Paris" was nonsensical. Something about not meeting cutoff time and trying to ensure quickest delivery. USPS is not faster than UPS 2nd Day. She did apologize for the "confusion," as if I didn't have timestamped emails and couldn't do math in my head. Requested refund for UPS 2nd Day Air shipping and was refused. All initial order confirmation emails substantiated the fact that the order was placed well in advance of Friday cutoff time for UPS pickup. Politely asked (again) that UPS delivery fee ($9) be refunded, and never heard back. Since order had not yet shipped (USPS label created, but order not yet shipped), I requested the order be canceled. Again -- never heard back. Canceled through bank. LOL...this was not at all worth my time typing emails to Fleshy. However, I wanted to provide an honest review for you folks. If you're looking to do something "different" for a bachelor party, just hire a handful of female midget strippers. I wish that's what I had done in the first place.
17 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Thank you for taking the time to share your experience, and I truly apologize for the issues you encountered. I completely understand your frustration, and we want to make things right.
To address your concerns in more detail, please email our Customer Support Manager, Leah, at leah@getfleshy.com. She will personally review your case and work on resolving this issue to your satisfaction.
While UPS 2-Day Air is typically our preferred shipping method, the final decision can depend on our warehouse's assessment of the destination. For locations within the same state as our Texas warehouse, USPS or another shipping method may be used if it ensures timely delivery.
I believe Paris, one of our top customer reps, refunded your shipping fee. If that has not been the case or if it did not meet your expectations, we are more than happy to assist further. Please don’t hesitate to contact Leah so we can provide the support you deserve.
Thank you again for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
Great toy and fantastic customer…
Great toy and fantastic customer service.
16 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Hi Dama, Thank you so much for the kind words! We're glad to hear you love the toy and had a great experience with our customer service. If you need anything else, feel free to reach out!
Quality Products and Excellent Support!
I had a small problem with a product I purchased from them and their support staff quickly responded to the issue and sent me out a replacement product without the hassle of returning the defective one. I just tossed it out. Top notch support and quality products will definitely create return customers!
12 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Thank you so much for your kind review! We're so pleased to hear that you had a great experience with our support team and that the resolution was hassle-free. We always strive to provide top-notch service and quality products, and it means the world to us that you're happy with your experience. If you ever need anything else, don't hesitate to reach out—we're here for you!
Responsive and Helpful support
The Customer Support rep Paris was super helpful and responsive. Only a small part was broken, but they sent me an entirely new product replacement.
9 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Hi Tyler, Thank you so much for your kind words! Paris truly is a superstar at what she does, and we're thrilled to hear she could assist you so effectively. Your satisfaction means the world to us, and we’re always here to help. If there’s anything else you need or any way we can further improve your experience, please don’t hesitate to email us. Thank you again for choosing us!
Great Customer Service
When my Fleshy Pro broke due to a malfunction, Paris R gave great customer service and was quick and polite! 5 stars for her and 5 stars for the Fleshy Pro. The item works well and I have a few sleeves for it and it definitely feels great. 👍🏻
3 de diciembre de 2024
Opinión espontánea
Respuesta de Erojoy
Hello Christopher, Thank you for your kind words! We're thrilled to hear that Paris R. could assist you quickly and professionally. We're also glad you're enjoying the Fleshy Pro and your sleeve collection—it's great to know they're meeting your expectations. If you ever need anything else, don’t hesitate to reach out. We're happy to have you as part of the Fleshy family!
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