Great service from telephone call To collection and disposal of old hot tub Would recommend this company
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Consulta las opiniones de los clientes
What a fantastic business. Massive thanks to the team at Escape, from purchase to our first service every interaction with them has been nothing but exemplary. No pushy sales, they help you find... Ver más
Lovely company and lovely staff. Everyone has been so helpful. Finally a company that understands great customer service. From start to finish they have really been excellent.
First class service, from answering all our initial questions when we were doing our research, right through to todays delivery and installation. The guys doing the install were polite and helpful and... Ver más
Información sobre la empresa
Escrito por la empresa
At Jacuzzi® Nottinghamshire, we pride ourselves on being more than just a hot tub and swim spa retailer – we are your trusted partner in creating the ultimate outdoor living experience. With years of experience in the industry, we combine expert knowledge, premium products, and exceptional customer service to ensure every customer enjoys a seamless journey from purchase to relaxation. Whether you’re looking for a luxury Jacuzzi® hot tub, a state-of-the-art swim spa, or accessories to enhance your outdoor wellness space, we provide a carefully curated range of products designed for quality, durability, and ease of use. Our team is passionate about helping families, first-time spa owners, and seasoned spa enthusiasts find the perfect solution tailored to their lifestyle and space. What sets us apart is our dedication to service. From the moment you enquire, our knowledgeable staff guide you through product selection, financing options, and delivery planning. Our trained engineers handle delivery and installation with precision, including electrical setup, filling, and full commissioning, so you can start enjoying your spa immediately without any hassle. We also offer ongoing support and maintenance advice, helping you keep your Jacuzzi® performing at its best for years to come. Customer satisfaction is at the heart of everything we do. We go above and beyond to provide transparent communication, reliable service, and honest advice – whether it’s recommending the right model, explaining our extended warranty plans like the All-in-1 Plan, or assisting with routine maintenance. Our goal is to make owning a Jacuzzi® as simple, enjoyable, and rewarding as possible. At Jacuzzi® Nottinghamshire, we don’t just sell hot tubs – we create spaces for relaxation, family bonding, and stress-free enjoyment. Every product is backed by quality, and every customer is treated like a valued member of our Jacuzzi® community. Experience the difference with Jacuzzi® Nottinghamshire – where expertise meets comfort, and luxury becomes part of your everyday life.
Información de contacto
Unit 15 & 16 Spinella Road, S80 3GP, Worksop, Reino Unido
- 01909 319009
- sales@escapehottubs.co.uk
- escapehottubs.co.uk
4,8
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339 opiniones
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Really nice gentleman
They just came and got straight on with the job of servicing and were really friendly.and did a thorough job x
28 de octubre de 2025
Quick and professional response to our…
Quick and professional response to our problem.
Engineers contacted us pre arrival and dealt with the cause of the problem.
Very happy with the service.
28 de octubre de 2025
Very helpful
Very helpful . Was extremely satisfied with the service. Would recommend this company to anyone with a hot tub and Spa
28 de octubre de 2025
Very friendly and efficient
Thorough cleaning of our hot tub, even managed to get our music system working
26 de septiembre de 2025
Excellent service and friendly…
Excellent service and friendly engineers as always.
29 de septiembre de 2025
Disappointed with the company
Did not arrive for our first appointment - disappointed as I had booked the time off work.
Rebooked and offered free filters
Can to service the hot tub eventually never bought the free filters- still haven’t had them!!
Never repaired the speaker as discussed prior to the day. They also knew from the previous year what the issue was, but the engineer was never advise she had to repair them on the day.
Advised would arrive at 830 didn’t arrive till 1030 so had to cancel my afternoon out that I had planned with my grandson ( after booking a second day off work!!
Would not recommend- still haven’t not followed up with me about the filters or the repair to the speakers
25 de septiembre de 2025
Had an issue with the spa and Jacuzzie …
Had an issue with the spa and Jacuzzi Nottinghamshire sorted it straight away without any fuss and in really good time. Would definitely recommend based on value and great customer service.
9 de septiembre de 2025
Great service
Great service, reliable and reasonable. Don't waste your time with sole traders who advertise on Facebook, they will overcharge and let you down. This company supply accurate reports and records and turn up on time. I won't use anyone else.
5 de septiembre de 2025
Attended and quickly resolved issue
Attended and quickly resolved issue. Gentleman who attended was also very knowledgeable.
27 de agosto de 2025
Great service
Great service would recommend to every one who needs help with their hot tub.
Chris and his engineer where first class.
29 de agosto de 2025
Totally outstanding
I can honestly say this company is totally amazing.
From the first message to our hot tub being fixed the service was outstanding.
Chris is brilliant and so was the engineer, sorted in less than a week from the first message on Facebook
29 de julio de 2025
Friendly helpful information always do…
Friendly helpful information always do a good job
29 de julio de 2025
The prices may shock you
The prices may shock you, but trust me, it's worth every penny.
2 de agosto de 2025
Opinión espontánea
Annual Service
Over the last 2 year i have had a problem getting the tub to heat up after the winter. Each time the engineer has turned up done a service and the tub had fired up. Always friendly with helpful tips
3 de julio de 2025
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