E-Scooter Hut Opiniones 4

Respuesta de E-Scooter Hut

9 abr 2026

Hi,

Thank you for your feedback. We're sorry to hear that your experience wasn't as smooth as expected.

Regarding the tracking and delivery time, there were some delays recently due to the bank holiday period, which can sometimes affect courier collections and transit times. While we always aim for deliveries to arrive as quickly as possible, external courier delays during these periods can occasionally extend delivery times slightly.

We completely understand how important clear tracking and timely delivery are, and we appreciate you bringing this to our attention. If there's anything further we can help with regarding your order, please feel free to reach out to our support team and we’ll be happy to assist.

Thank you for your patience and for taking the time to leave a review.

Respuesta de E-Scooter Hut

1 mar 2026

We’re sorry to hear about your experience and truly regret any frustration this situation has caused. That is certainly not the level of service we aim to provide.

Please be assured that we do not ship orders to incorrect cities intentionally, nor do we withhold refunds unfairly. If there has been an error with your order or delivery address, we would like the opportunity to review and resolve it as quickly as possible.

Our support team responds to all inquiries in the order they are received, and during busy periods there may be slight delays. However, we are committed to making this right. Please contact us directly at escooterhut.co.uk@gmail.com with your order number so we can investigate and assist you promptly.

We appreciate your feedback and the opportunity to address your concerns.

Respuesta de E-Scooter Hut

3 feb 2026

We appreciate the feedback!