It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
La empresa ha respondido
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It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
La empresa ha respondido
Everything is perfect specially customer service. Delivered the person name is Mr Lee shared with me how to ride & change the battery locks and everything and special thanks for him. Leas than a w... Ver más
La empresa ha respondido
We took out a contract with Eskuta that included servicing and public liability insurance. Initially, its quirky design was very much part of the attraction. Unfortunately, the practicalities of... Ver más
La empresa ha respondido
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Ver más
⚡️ The Future Of Urban Motion... www.eskuta.com
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Best service best bike ever good staff and they are always there to help you
the staff is amazing absolutely amazing 👏

Respuesta de Eskuta
Hi, I had lost my charger for the ebike. A phone call to Michael and he had it sorted. Charger arrive by DHL. Great service. Thank you
Great bike and great service. Delivery and explanation of features.
Perfect arrived on time fits straight to my bike
Hi well this company knows how to look after you and make sure you get what you asked for i dealt with Matthew potter and what a gentleman he was from start to finish kept me up to date with all info.
I spoke to a lad called Michael and another person was really good.
I had to call the office at one stage to make a payment and I chatted to another lad call Matthew but quite on phone but really nice customer service and couldn't ask for any more.
Ok going on to delivery of bike on the morning of delivery I was sent a text where I could track the driver so I could see where he was on the M1 so if u need to pop out u could as you could see where the driver is and when driver Karl got to mine he was so funny set the 2 bikes up for me and made everything was ok and I was happy with what I got.
Overall I would recommend this company to everyone.
Lead time and correspondence a little slow to start but got there,delivery and explanation excellent.
Bike a lot better than I was expecting apart from said mileage as I am only getting 16 to 20 miles.
All said very happy...
Good service, good spare parts stock reasonable prices great customer service 👍
The bike arrived and is superb, looks like a scooter but an e-bike. So comfortable and great for two people if you do not have too many hills. Very good visibility for road users and range is okay for two people. Quality seems good. Overall a safe and very convenient way of getting around for local trips, no need to use a car for smaller shopping and local day trips. Still too soon for us to give a longer term view.
Eskuta is just an awesome bike 👍i really loving the great experience with eskuta bike
Great service
Delivered on schedule and good demo of the bike before I took ownership. Also prompt follow up with a question I had.
Very pleased and very good friendly staff very helpful unexplained it very well over the phone at home but very helpful and very kind and excellent was well played on the phone and explained everything to me about my new bike and when I will be getting it and the updates I am very pleased and was happy that they kindly explained it to me very nice staff and very calm explaining it to me no problems or up-to-date
Very responsive and helpful on the phone when I needed some spare parts.
Fantastic service from sales to delivery.
Driver spent time running through the product.
Everything arrived in good time, easy sale, good after response,what's not to like?
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