It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
La empresa ha respondido
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It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
La empresa ha respondido
Everything is perfect specially customer service. Delivered the person name is Mr Lee shared with me how to ride & change the battery locks and everything and special thanks for him. Leas than a w... Ver más
La empresa ha respondido
We took out a contract with Eskuta that included servicing and public liability insurance. Initially, its quirky design was very much part of the attraction. Unfortunately, the practicalities of... Ver más
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I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Ver más
⚡️ The Future Of Urban Motion... www.eskuta.com
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Reino Unido
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
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Yes the delivery was slow and they want payment as soon u only had it for a few days they won't give u a chances very bad customers services I would recommend anyone to this company
Needed to replace a broken mirror on my Eskuta 250 series III and had no difficulty in ordering and receiving my new mirror
Thanks Eskuta team
We recently bought it and battery was faulty. It only last for 13-15km. We have contacted eskuta about its faults and didn’t get any reply yet.
Overall terrible experience buying this junk
I made wrong choice when I was thinking to buy it is no good for me as a delivery man I would not advice a friend for it the battery work only for 10 miles I made £12 for single charge only for delivery and also is to slow maximum 15.5 nah /25 km the speed sometimes block to run I didn't like it at all I had long time experience with motorbikes and scooters this is the worse one
IM A NEWSAGENT AND BOUGHT MY ESKUTA TO DO DELIVERYS.WHAT AN AMAZING BIKE.THE TEAM ARE REALY GREAT TO DEAL WITH THEY OFFER A FAST FRIENDLY SEVICE.IT DOES EVERYTHING AS DESCRIBED. THANK YOU GUYS

Respuesta de Eskuta
Excellent customer service and support, even though I have purchased the SX250 second hand they are still willing to help. Not many companies out there can say that. Staff are always friendly when you call.
Thought I would take a chance as my daughter has the older version I have purchased the sx250 delivery was outstanding with tracking all the way, thanks Carl. On another level I dealt with Matt, what can I say a credit to the company very polite and could not do enough and kept every promise. I am having another item shipped tomorrow I will of course update my review. Once again thanks Matt.
The Eskuta team pull out all the stops to make the customer experience as good as it can be. As a business customer, I can't recommend them highly enough. The product speaks for itself (we have 4 now). Our staff love the bikes and the aftersales support and back up is amazing.
The company itself can't fault but product not as described as range was no where near the 40 to 50 miles was lucky if I got 15 miles out of one charge
the delivery company information to track. The package was not the right delivery company. I signed up to after ship which you sent me in an email and you used parcel to go so none of the tracking information was correct. It basically said it was still waiting to be collected. i’ve received the parts now from parcel to go. It would be better if you could inform customers in the beginning that you’re going to use them
I was happy do be sorted out so quickly and relieved my part within the allotted time I have emailed for another part bur have not received a reply yet hope to here from the company by Monday 6th of March will put another review soon many thanks
Been using Eskuta hire to pay service since 5 weeks. Like the idea of hire, but it's more like a fixed term contract of 20 weeks and not hire service because you can't end the hire service when ever you wish.
Atleast they should put a less number of weeks contract instead of 20. So really think carefully before going for a hire contract. They should also start hiring just the battery as I don't wanna buy the bike but I need one more battery to do deliveries, the battery alone costs 490.

Respuesta de Eskuta
It was wonderful experience with eskuta so far.
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