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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything is perfect specially customer service. Delivered the person name is Mr Lee shared with me how to ride & change the battery locks and everything and special thanks for him. Leas than a w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We took out a contract with Eskuta that included servicing and public liability insurance. Initially, its quirky design was very much part of the attraction. Unfortunately, the practicalities of... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Mayorista de bicicletas
  4. Servicio de alquiler de scooters

Escrito por la empresa

⚡️ The Future Of Urban Motion... www.eskuta.com


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

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3,4

Todas las opiniones

(237)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good and Prompt Service

14 de marzo de 2023
Logotipo de Eskuta

Respuesta de Eskuta

Thank you for your review. Here at Eskuta, our team is delighted to hear that you are happy with the product and service you received from us.

Thanks for going ‘electric’ with Eskuta.

Valorada con 5 estrellas sobre 5

Fantastic service!

Great service!

15 de marzo de 2023
Logotipo de Eskuta

Respuesta de Eskuta

Thank you for your review. Here at Eskuta, our team is delighted to hear that you are happy with the product and service you received from us.

Thanks for going ‘electric’ with Eskuta.

Valorada con 1 estrellas sobre 5

I made wrong choice when I was thinking…

I made wrong choice when I was thinking to buy it is no good for me as a delivery man I would not advice a friend for it the battery work only for 10 miles I made £12 for single charge only for delivery and also is to slow maximum 15.5 nah /25 km the speed sometimes block to run I didn't like it at all I had long time experience with motorbikes and scooters this is the worse one

16 de marzo de 2023
Valorada con 5 estrellas sobre 5

IM A NEWSAGENT AND BOUGHT MY ESKUTA TO…

IM A NEWSAGENT AND BOUGHT MY ESKUTA TO DO DELIVERYS.WHAT AN AMAZING BIKE.THE TEAM ARE REALY GREAT TO DEAL WITH THEY OFFER A FAST FRIENDLY SEVICE.IT DOES EVERYTHING AS DESCRIBED. THANK YOU GUYS

15 de marzo de 2023
Opinión espontánea
Logotipo de Eskuta

Respuesta de Eskuta

Thank you for your review. Here at Eskuta, our team is delighted to hear that you are happy with the product and service you received from us.

Thanks for going ‘electric’ with Eskuta.

Valorada con 5 estrellas sobre 5

Thought I would take a chance as my…

Thought I would take a chance as my daughter has the older version I have purchased the sx250 delivery was outstanding with tracking all the way, thanks Carl. On another level I dealt with Matt, what can I say a credit to the company very polite and could not do enough and kept every promise. I am having another item shipped tomorrow I will of course update my review. Once again thanks Matt.

9 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Eskuta team pull out all the stops…

The Eskuta team pull out all the stops to make the customer experience as good as it can be. As a business customer, I can't recommend them highly enough. The product speaks for itself (we have 4 now). Our staff love the bikes and the aftersales support and back up is amazing.

7 de marzo de 2023
Valorada con 3 estrellas sobre 5

the delivery company information to…

the delivery company information to track. The package was not the right delivery company. I signed up to after ship which you sent me in an email and you used parcel to go so none of the tracking information was correct. It basically said it was still waiting to be collected. i’ve received the parts now from parcel to go. It would be better if you could inform customers in the beginning that you’re going to use them

3 de marzo de 2023
Valorada con 5 estrellas sobre 5

I was happy do be sorted out so quickly…

I was happy do be sorted out so quickly and relieved my part within the allotted time I have emailed for another part bur have not received a reply yet hope to here from the company by Monday 6th of March will put another review soon many thanks

24 de febrero de 2023
Valorada con 3 estrellas sobre 5

Eskuta Hire service

Been using Eskuta hire to pay service since 5 weeks. Like the idea of hire, but it's more like a fixed term contract of 20 weeks and not hire service because you can't end the hire service when ever you wish.
Atleast they should put a less number of weeks contract instead of 20. So really think carefully before going for a hire contract. They should also start hiring just the battery as I don't wanna buy the bike but I need one more battery to do deliveries, the battery alone costs 490.

22 de febrero de 2023
Logotipo de Eskuta

Respuesta de Eskuta

Yes 20 weeks as per explained to you, clearly stated on the website and as per the contract you were issued with, presumably read and then signed by you. It’s a hire contract with a minimum term simple as that.
Decent idea on the battery bite however which we will give some consideration to.
Many thanks.

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