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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Items arrived promptly and at first looked good quality. The brass T plate is good but as ever the screws are awful. A couple didn't even have the slot in the centre of the head and two sheared off... Ver más

Valorada con 5 estrellas sobre 5

First off, they actually had what I was looking for, espagnolette locks seem to be very difficult to obtain in UK. Second the price was good and finally the postage was reasonable. Communication could... Ver más

Valorada con 5 estrellas sobre 5

Door latch and bolts good quality and well-finished. Not fitted as yet so can't comment on final outcome. (I was wondering if you might look to making lockable versions)

Valorada con 5 estrellas sobre 5

Great product, exactly what I was looking for. I was trying to match some existing cabinet knobs and the match is perfect. Thank you. Good and friendly communication and service, and the cabinet knobs... Ver más

Información sobre la empresa

Escrito por la empresa

Euro Art, proudly led the architectural ironmongery market in the UK and the Middle East for over 35 years. Our unwavering dedication to excellence is evident in our wide array of meticulously crafted and rigorously tested ironmongery products, all of which are certified to meet UK & international standards. Whether for commercial, residential, healthcare, or leisure sectors, we offer a comprehensive selection to fulfill every architectural ironmongery requirement. We provide valuable services such as scheduling, product sourcing, swift direct-to-site delivery, online sales, and competitive pricing.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 62% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Very happy with my recent purchase of door and window handles….,It’s well-made, sturdy, and has a clean, modern look. The handle works smoothly and feels comfortable to use.

Installation was quick and easy .

Overall, great quality and value for money.

Highly recommended.

8 de mayo de 2025
Valorada con 1 estrellas sobre 5

Blame it on the Gulf! Really…?

I ordered a lock on 6th March. Delivery due within one week. I chased no -receipt and they blamed it on the issues in the Gulf! Ridiculous. It wouldn’t have arrived in a week if that was the case anyway. 6 weeks in and still no lock. I have chased again and hope to receive a more appropriate response this time. But based on the first, I doubt it. Never again…

17 de abril de 2026
Opinión espontánea
Logotipo de Euro Art

Respuesta de Euro Art

Dear Craig,

Thank you for your feedback.

We’re sorry to hear about your experience and understand your frustration regarding the delay. The original delivery estimate was based on standard stock availability; however, unforeseen supply chain disruptions have impacted certain shipments, which regrettably affected your order.

We appreciate that this has caused inconvenience, and we apologise that the delay has been longer than initially expected. Please be assured that your order is still in progress, and we are closely monitoring its arrival.

We have responded to your query directly and remain available to assist you further should you wish to discuss alternative options.

Kind regards,
Sales & Support Team
Euro Art

Valorada con 5 estrellas sobre 5

Bought 2 chrome 85mm oval thumbturn…

Bought 2 chrome 85mm oval thumbturn rack bolts they arrived quickly and are really good quality ( there's cheaper ones on ebay but poor quality and shorter backset so they don't line up with door handles ) my customer was happy with them so worth the extra money will definitely use ironmongery solutions again.

10 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Mixed opinion

Items arrived promptly and at first looked good quality. The brass T plate is good but as ever the screws are awful. A couple didn't even have the slot in the centre of the head and two sheared off as I screwed the plate on causing no end of hassle trying to remove the sheared thread from my work.
Also I don't think it's appropriate to call my phone number while I'm at work to ask for a review when I've not given permission to be contacted by phone.

2 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Placed order, no email receipt nor dispatch confirmation, phoned days later to enquire (though after waiting half an hour on being 1st caller & then they transferred me to an area that did not operate) after x8 email bounce backs, they said delivery would be with me within days & they would issue my receipt which they never did. Their online template response of 1-2days is not acknowledged either. 1.5weeks passed, no product arrival, called again, they said their system was cyber attacked!!!! They could not trace my order. They provided multiple excuses that never rang true. I believe this company to be fraudulent. I had to repeatedly request a refund.
Postscript: This company did not like my review and has debated it and yet made further excuses, thus proving they cannot take ownership of lack of service. I placed an order via the Ironmongery website that I was advised by Euro Art is the parent company. When I phoned in the first instance they did not want my order number only my postcode as they again assured me they could find my order no matter the reference or company! For a company to take money, not complete an order and argue the toss on no order (no matter how messy their administration process) is fraudulent to say the least.

20 de febrero de 2026
Opinión espontánea
Logotipo de Euro Art

Respuesta de Euro Art

We take reviews and allegations of this nature extremely seriously.

After conducting a full investigation, we can confirm that Euroartuk.com has no record of any order under the details provided in this review. We are therefore unable to trace, dispatch, or refund an order that does not exist within our system.

For clarity, Euroartuk.com is a completely separate and independent entity. Any suggestion that the two are linked is incorrect as they are different companies and different teams and offices.

If an order was placed on a different website, it would need to be taken up directly with them directly. We cannot access, trace, or manage orders placed with other businesses.

We categorically reject any allegation of fraudulent behaviour. We are a legitimate trading company and take both customer service and compliance obligations very seriously. If a genuine order had been placed with us, we would require an order number, payment reference, or proof of purchase in order to investigate properly.

We have invited you to contact us directly at info@euroartuk.com
with verifiable documentation so that we can fully investigate your order on www.euroartuk.com. To date, no evidence has been provided that links this matter to Euroartuk.com.

We remain open to reviewing any legitimate information supplied.

Valorada con 5 estrellas sobre 5

Great product excellent service

Great product, exactly what I was looking for. I was trying to match some existing cabinet knobs and the match is perfect. Thank you. Good and friendly communication and service, and the cabinet knobs came quickly.

26 de febrero de 2026
Opinión espontánea

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