euroloo - EHQ Opiniones 168

TrustScore: 4.5 sobre 5

4,5

euro house, Gt Mascalls Farm, CM2 7TA Chelmsford, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivered exactly on time . Very clean condition with full complement of necessary items. Delivery man very helpful in positioning the Euroloo in the best location . All systems fully functional ,

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No probs - hired a loo while having building work carried out at residential property and didn’t want builders going through the house. Euroloo booking was simple, fast and efficient. Loo was left in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hired an event toilet for a wedding party on the 24th of August in the garden which had reasonably restricted access meaning a fence panel had to be removed for entry and exit. Both men involved from... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order T-032590 Paid 02/01/26 still awaiting any type or response. I called Friday and wa son hold for 10 minutes. Advised id get a call back as they didn’t know what was going on…..never heard any... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de inodoros portátiles
  2. Empresa de construcción
  3. Alquiler de instalaciones y maquinaria
  4. Proveedor de hormigón preparado
  5. Servicio de alquiler de andamios
  6. Servicio de sistemas sépticos

Escrito por la empresa

Sustainable Toilet & Welfare Hire 🚻 Hire with Guaranteed Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!

Sustainable. Toilets. Welfare.

Escrito por la empresa

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Información de contacto

  • euro house, Gt Mascalls Farm, CM2 7TA, Chelmsford, Essex, Reino Unido

  • 0800 6122515

4,5

Excelente

TrustScore: 4.5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Delivered exactly on time

Delivered exactly on time . Very clean condition with full complement of necessary items. Delivery man very helpful in positioning the Euroloo in the best location . All systems fully functional ,

15 de abril de 2026
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Dave, we appreciate your feedback of your Portable Toilet hire. We look forward to working with you on future jobs.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

13 de abril de 2026
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Good afternoon, thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

My experience with the company was…

My experience with the company was pleasant and easy, they were helpful and informative, they called back when they said they would, all in all I wouldn’t hesitate to use them again.

27 de marzo de 2026
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Caroline, thank you for taking the time to leave us a review. We are delighted to hear that you are happy with our services and look forward to working with you on future Portable toilet hires.

Valorada con 5 estrellas sobre 5

Clear communication

Clear communication, prompt delivery

16 de marzo de 2026
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Mark,
Thank you for your review. We’re delighted to hear that our transport team provided a prompt and efficient delivery. We truly appreciate your feedback.

Valorada con 5 estrellas sobre 5

Alin

Alin, great friendly service

21 de enero de 2026
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Lee, thank you for your feedback :)

Valorada con 1 estrellas sobre 5

Order T-032590

Order T-032590
Paid 02/01/26 still awaiting any type or response. I called Friday and wa son hold for 10 minutes. Advised id get a call back as they didn’t know what was going on…..never heard anything further.
Dreadful service. Following this emptying of tank I’ve paid for I shall be going elsewhere!!!

Poor!!

2 de enero de 2026
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi,
Thank you for your feedback. We’re very sorry for the frustration caused and appreciate you taking the time to speak with us today.
We’re glad we were able to resolve this with you directly and get everything back on track. We value your custom and thank you for giving us the opportunity to put things right.

Valorada con 1 estrellas sobre 5

Absolutely not the right people for…

Absolutely not the right people for this business,

I take a loo from them on 29 October, in Kensington and Chelsea, and till 3th of December, I was calling them to come and clean because the smell was spraying all around the street, I get many complaints from the neighbourhood,
I didn’t have other option but to remove it and get other company to bring me a loo on the site,

I will definitely not recommend this company, they doesn’t fit for this job.

Best
10/ten construction Ltd

3 de diciembre de 2025
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello, thank you for your time on the phone today, im glad we was able to discuss the situation and we do apologise for any inconvenience caused.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. We have used euroloo on many occasion's in the past and find the service outstanding and amazing. So do not hesitate contact euroloo today.

14 de noviembre de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Joy, thank you for taking the time to leave us a 5 star review. very happy to hear that you are a returning customer of ours and we look forward to working with you on your next order :)

Valorada con 1 estrellas sobre 5

I had a very bad experience with…

I had a very bad experience with Euroloo. Their regular service is terrible. Instead of coming weekly or every 10 days, they usually take more than two weeks to show up, and that’s only after constant calls and follow-ups. It’s clear that customer satisfaction is not important to them at all. I definitely do not recommend using this company; their service quality and responsiveness are very poor.

3 de noviembre de 2025
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello, thank you for your review. I do apologise for the serving delay. As explained on our phone call, we can attend to service your toilet tomorrow but as you are now finished with the unit we will collect next week as requested. Kind regards euroloo :)

Valorada con 5 estrellas sobre 5

Super efficient service as ever...if…

Super efficient service as ever...if you need an emergency loo...best in the business.

30 de septiembre de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi James, thank you for the feedback. We are happy to hear that your emergency hire was successful and we hope to work with you again in the future. euroloo :)

Valorada con 5 estrellas sobre 5

Euroloo purchase

My experience was far from great
Firstly
I was purchasing a Euroloo not hiring one but my invoice showed that a one day hire was £400
I queried this but was told that's how our system is set up
Next a Euroloo was delivered to my workshop at
7. 30 in the morning without informing me
Then i was told it was sent in error and it was a fleet hire one not the one i chose when visiting the yard
I asked on four or five occasions that i want the toilet cleaned out and cleaned in general, but when the correct toilet arrived in the afternoon it was dirty
The lock was broken and ok it had been emptied but was stained all round the pan and the floor
I phoned up about that, and spoke to a girl in the office who put a male after about fifteen minutesof hanging on on to speak to me
He said he would be with me in fifteen minutes but arrived three quarters of an hour later
He came with a new sponge and pair of marigold gloved and a bottle of cleaning liquid but with cold water in his bucket, and did not achieve anything other than make a hell of a mess and made the situation worse
So today i have spent an hour cleaning the toilet from top to bottom
Oh and the guy who delivered i, did not give me a plastic key to open the loo roll holder so i had to phone about that also.
Now it is fit to use where as before i would not even let my worst enemy use it
So Euroloo you need to get your act together and treat your customers much better
I was very disappointed to say the least
I hope if you come to service the toilet, leave it in a fit state to use
If not i will send a bill for cleaning it, which i should do now after spending £400.
So would rate this purchase at tow stars no more
As the experience was a nightmare.

3 de octubre de 2025
Valorada con 1 estrellas sobre 5

Poor service and lack of communication

The contract states that the hirer is responsible for the security of the toilet. However Euroloo will not give a definite date for the collection and so the responsibility becomes open ended. It took 10 days for the toilet to be collected after the event and in this time it was always extremely difficult to contact the company as the phone cuts out automatically. A sure sign of a company with poor management systems. Avoid them unless you enjoy a stressful experience

1 de septiembre de 2025
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hello Helen, i do apologise in the delay of the collection. I can see we attempted to collect before the 10th, when the unit was successfully collected, but we was unable to locate the toilet. I will investigate into your communication attempts with us to ensure this does not happen again.

Valorada con 5 estrellas sobre 5

Great customer service.

Needed a chemical loo for 2 weeks and this one was supplied on a next day delivery,
Good quality at a competitive price with excellent customer service.

18 de agosto de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi, Thank you for the great review. We appreciate the feedback. euroloo :)

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful. Spoke to Amy who was very informative and helpful. Easy service to use and helped me out very quickly.

23 de julio de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi Alfie, thank you for the great feedback. We will pass this onto Amy! euroloo :)

Valorada con 5 estrellas sobre 5

Efficient service

Quick, efficient service. Whole process carried out without any
" moans, groans or sucking of teeth".
Able to speak to a real person when making the booking

24 de julio de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi Steve, thank you for the great feedback! We hope to work with you in the future. euroloo :)

Valorada con 5 estrellas sobre 5

Very impressed so far.

Bella looked after us so efficiently and the accounts team had our credit account set up in no time. Thank you.

14 de julio de 2025
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi Donna, thank you for the 5 star review, we will pass this onto Bella. euroloo :)

Valorada con 5 estrellas sobre 5

Delivered on time and a phone call…

Delivered on time and a phone call before as requested.
The loo, which we were using for an event, was clean and looked quite new.
They followed the instructions about where it should be positioned which I had given on booking.
Communication was polite and efficient at all stages.
And both the delivery and the collection personnel were very nice and helpful. Alin who collected gave me a call to advise he was 30 minutes away which was very helpful.
And importantly, the price was competitive.

All in all I would thoroughly recommend.

17 de julio de 2025
Opinión espontánea
Logotipo de euroloo - EHQ

Respuesta de euroloo - EHQ

Hi Angela, thank you for taking the time to leave your review. I am pleased to hear that you had a great experience with us and do hope you use us for future hirers. Thanks, euroloo :)

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