Delivery from the UK to France. I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service t... Ver más
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Consulta las opiniones de los clientes
Easy to find products and to order. Support were excellent when I got my order delivered to Germany and for some unknown reason they charged me addition duties and a handling charge! German customs sh... Ver más
Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd! Goede service van Daniel! Ook heel blij met het product!
My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated. I have emailed you, but no reply from your side. I am stil... Ver más
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At the end it works well.
At the end it works well.
But the delivery took a longer time than expected.
Alles bestens 👍
The goods were not delivered
The goods were not delivered. I still had to pay for them.
No recommendation!
It has been resolved
So, at first i was a bit angry that my package didn't arrive but later it appeared that it got lost in the mail in England. In the mean time It has been resolved and I am happy.
Bestelling was 20 dagen onderwrg
Excellent company
Excellent company. Fast delivery. Highly recommend them. Great customer service too.
Great!
Legit product, and good customer service. Delivery took some time, but price and quality turned out great.
Eerste bestelling helaas nooit…
Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd!
Goede service van Daniel!
Ook heel blij met het product!
Delivery from the UK to France.
Delivery from the UK to France.
I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service to inquire about the delay, they replied within 30 minutes and followed up thoroughly on my package.
I also had to pay a €5 customs fee and wasn’t sure why, but they refunded it immediately and responded quickly once again.
Honestly, I 100% recommend this website.

Respuesta de Eurowhitening
I did not receive the package.
The package was not delivered to me personally.
Nor was there a card in my mailbox stating that it had been delivered to a neighbor or taken to a collection point.

Respuesta de Eurowhitening
My order hasn't arrived and all I can…
My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated.
I have emailed you, but no reply from your side.
I am still waiting instructions of how to pay customs.
Edit on the 14th of January. I have sent you 3 emails to get instruction on how to pay customs and receive my order. I paid not just few euros for it and it's money lost and no product received, seems like a scam, you take money, then don't communicate on how to resolve the issue. I can pay any charges myself, I have simply asked how to.
I don't usually leave reviews especially bad ones but this experience has been the worst I have ever had with any company.
I am expecting an answer or refund for my product so I can order from elsewhere where I receive what I pay for.

Respuesta de Eurowhitening
Arrived fast, Original product, No Customs Fee, Great Customer Service, Fast Responses.
I have ordered the Opalescence pf 35% because of these trustpilot reviews i had my doubts so i had contacted Eurowhitening before ordering. They told me that the issue with customs was resolved and that i could go ahead and order, and if anything was to go wrong (which shouldn't happen) they would refund me the fee even if it results in a loss for them.
So i ordered and it was in Belgium within a week. It's been 2 weeks since i've received the gel, i have used it and i can verify that it is the exact same i got from the dentist and it works perfectly.
Because Eurowhitening had answered my mail very fast and reassured me a refund if anything was to go wrong and their product is original, i felt the responsibility to share my pleasant experience.
Thanks again to the EuroWhitening team for an honest professional service.

Respuesta de Eurowhitening
Really satisfied
More than satisfied! Good service, quick response, honest feedback and great that they come up with solutions.
Import duties not mentioned
They didn’t mention whilst placing the order or confirming it that I would have to pay 38 euros of import duties, so in total my order was for 100+ euros when it should’ve been of 69 only. DO NOT BUY FROM THEM

Respuesta de Eurowhitening
Je n'ai jamais reçu ma commande alors…
Je n'ai jamais reçu ma commande alors que le livreur après 3 semaines me dit que c'est bien arrivé à destination ce qui est parfaitement faux tu n'es pas de confiance livraison non confiance délai incroyablement long

Respuesta de Eurowhitening

Respuesta de Eurowhitening
clear and accurate communication
it took a while because of clearing at the customs; but communication was very clear and fast.

Respuesta de Eurowhitening
VERY BAD!!!
VERY BAD!!!! DO NOT BUY IN BELGIUM. YOU DONT GET THE PRODUCT BECAUSE THEY CLAIM U PAY A SICK AMOUNT OF MONEY FOR TRANSFER COST!!!!!!

Respuesta de Eurowhitening
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