EV Extras Opiniones 1472

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

first time buying my hybrid Audi the garage that I purchased from a well-known chain were not very helpful at all in telling me about the different charges contacted EV extras. I was astounded by the... Ver más

Valorada con 5 estrellas sobre 5

This team are absolute top chaps! I ordered from the store and was given full updates. They were let down by their counter and when I complained their customer service was second to none! Can’t recomm... Ver más

Valorada con 5 estrellas sobre 5

Very quick delivery, the cable of 1.8m is slightly abit short for what I wanted it for as a 2m would have been better as a 3m would be too long! I now position the car more closer and it works perf... Ver más

Valorada con 5 estrellas sobre 5

Ordered a 5m type 2 charging cable which was delivered promptly by DHL (a reliable courier) on my specified day. Cable was very good value, has a guarantee and appears to be of very good manufacture q... Ver más

Información sobre la empresa

  1. Estación de carga de vehículos eléctricos

Escrito por la empresa

EV Extras a family run business for all your EV charging needs.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery, the cable of 1.8m is slightly abit short for what I wanted it for as a 2m would have been better as a 3m would be too long!
I now position the car more closer and it works perfectly as I can’t trip over the 5m cable that came with my car.
If I need another cable I would definitely buy it from them again, the cost was very reasonable too.
Thanks

28 de mayo de 2026
Valorada con 5 estrellas sobre 5

Very helpful lady on the phone

The appeared to be a problem with the shipping the tracking was showing very odd things so I phoned the company they explained that the van picking up my product had broken down and told me exactly when it'd be arriving the product is excellent exactly as described and works brilliantly and the lady on the phone was incredibly helpful and very friendly

28 de mayo de 2026
Valorada con 3 estrellas sobre 5

Ceased to work after 20 months

Delivered quickly and seemed a good quality (granny) charger. However, ceased to work after 20 months, but they only provide 12 months warranty. Best part of £200.

9 de junio de 2026
Opinión espontánea
Logotipo de EV Extras

Respuesta de EV Extras

We are very sorry to learn of your experience.

We have attempted to obtain more details about your experience as we presently cannot identify you as one of our customers

Our products are normally very reliable and last many years.

We can understand the frustration. If you can kindly provide us with details of your order we will attempt to resolve the issue and get you charging.

Valorada con 5 estrellas sobre 5

first time buying my hybrid Audi the…

first time buying my hybrid Audi the garage that I purchased from a well-known chain were not very helpful at all in telling me about the different charges contacted EV extras. I was astounded by the knowledge that Emma had on the telephone. She explained everything to me and even followed up with an email describing the different option. I had 100% recommend these people absolutely amazing.!

28 de mayo de 2026
Valorada con 5 estrellas sobre 5

This team are absolute top chaps

This team are absolute top chaps! I ordered from the store and was given full updates. They were let down by their counter and when I complained their customer service was second to none! Can’t recommend this store enough they were brilliant at sorting a delivery issue that they had no control of. Emma and the team were brilliant 👍👍👍

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

It's the response to a problem which defines good customer service. I got an instant full response to my query about confusing tracking information - caused by a courier van breakdown - and the item arrived as promised on the next working day.

27 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great service

Refund given without asking when ‘next day delivery’ not available.
Still very fast delivery

28 de mayo de 2026

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