Do not recommend at all. This company does not give the service or bare mimimum design/mock ups it advertised. After multiple mistakes were made through their poor consultation, this team refuse... Ver más
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Consulta las opiniones de los clientes
Jason Allan, the Senior Account Manager was wonderful to deal with. He was very polite and patient as we worked around getting the design right for my wife's food take away van. When the design was co... Ver más
La empresa ha respondido
We could not be more happy with our experience using Event Display Australia. They were and continue to be great to work with; we are happy return clients! It is easy to communicate our needs and tru... Ver más
La empresa ha respondido
Easy to design, order and great quality product. Great online assistance. Once ordered turn around was super fast.
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Event Display provides quality expo display and event displays Australia wide. We have a wide range of satisfied clients and we can meet all your expo needs.
Información de contacto
13 Dee Crescent, 2428, Tuncurry, Australia
- 0265555030
- info@eventdisplay.com.au
- eventdisplay.com.au
4,4
Excelente
493 opiniones
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Fantastic customer service
2 de noviembre de 2023
Respuesta de Event Display Australia
Thank you for your kind words! We’re thrilled to hear you experienced fantastic service. Our team is dedicated to providing the best support possible, and we look forward to serving you again in the future!
Great communication
Great communication, fast turnaround and absolute quality product!
9 de noviembre de 2023
Respuesta de Event Display Australia
Thank you for your wonderful feedback! We're delighted to hear you enjoyed our clear communication and quick turnaround, as well as the quality of your product. We look forward to assisting you again!
I was impressed with the prompt service.
I was impressed with the prompt service and of all my dealings with Jason on every occasion I was required to make contact throughout the process of ordering a printed gazebo.
8 de noviembre de 2023
Respuesta de Event Display Australia
Hi Dale! Thank you for your kind words! We're pleased to hear you were impressed with Jason's prompt service throughout the design process for your printed gazebo. We look forward to assisting you again soon!
Respuesta de Event Display Australia
Thank you for your feedback! We're glad you appreciated our quick response and turnaround time. Your satisfaction is important to us, and we look forward to serving you again in the future!
Fast response times
Fast response times, quick and easy, printed fitted table cloth came quick time
3 de noviembre de 2023
Respuesta de Event Display Australia
Thank you for your feedback! We're delighted to hear you appreciated our fast response times and found the process easy. It’s great to know your printed fitted tablecloth arrived promptly. We look forward to assisting you again!
Respuesta de Event Display Australia
We're glad you enjoyed the quick turnaround and excellent quality! Thanks again!
The complete process was so easy from…
The complete process was so easy from the quote process all the way through to ordering & delivery.
The only thing was that the delivery came in 2 lots which I was not informed about other than that, it was very good.
27 de octubre de 2023
Respuesta de Event Display Australia
Thank you for your valuable feedback! We're happy to hear the overall process was easy and smooth. We apologise for not informing you about the split delivery, and we appreciate your understanding on this matter. We’ll strive to improve our communication, and we look forward to serving you even better next time!
Marquee half walls
Marquee half walls. Good quality product.
despite the wrong colour being sent out, the team were very helpful with return and the ordered colour being sent out in fast turnaround time. thank you
25 de octubre de 2023
Respuesta de Event Display Australia
Thank you for your feedback on our marquee half walls! We're glad our team could help with the return and quickly send the correct colour. We look forward to serving you again!
The communication was wonderful
The communication was wonderful. I did need to follow up a couple of times as I was not sure of the payment process, but we got there in the end with a great product and a happy customer.
24 de octubre de 2023
Respuesta de Event Display Australia
Thank you so much! We appreciate your patience during the payment process, and we're thrilled that you're happy with the product. We look forward to assisting you again!
Respuesta de Event Display Australia
Thank you for your kind words!
Respuesta de Event Display Australia
We're glad to make the order processing easy for you! Thank you once again!
Constant headaches
My experience with this service has been consistently marred by a litany of issues accompanying each order. While I commend the customer service for its initial responsiveness, the abrupt decline in assistance post-payment necessitated resorting to a physical phone call for resolution. The quality of the actual products is commendable; however, it is disconcerting that the fulfilment of an entire order seems to be a game of chance.
An explicit disclosure regarding potential challenges, such as divergent carriers and stringent signing requirements, would have been appreciated. The lack of forewarning has resulted in the arduous task of reconciling missing items from a supposedly cohesive order. The logistical hiccups reached such an egregious level that one parcel was inexplicably rerouted back, and another had its address altered to the same street but a different state – a modification we did not authorise or instigate. Such oversights, coupled with the absence of proactive communication, have undeniably tarnished an otherwise positive perception of the product quality.
16 de octubre de 2023
Respuesta de Event Display Australia
Hi Ruby,
Thanks so much for taking the time to leave your feedback on your experience with us.
I would like to express our sincere apologies for the delay in your recent order delivery.
Your feedback is invaluable to us (and other customers), and we truly appreciate your understanding as we address the issues you've raised.
Your order was placed in Mid October, 2023 and the hardware was dispatched shortly after, with Startrack Express.
According to Startrack, delivery was attempted but your receiving location was closed. This was returned to the Startrack depot and delivery was re-attempted.
After several delivery attempts, Startrack begun return of the hardware to our warehouse.
On Thursday 9th of November you emailed and brought this to our attention, along with the missing card holders on a separate order.
On Monday 13th of November you phoned to ask for further assistance and requested us “to dispatch another flag pole kit so we have it in time for our event (Tuesday 21 November)” – this was actioned for you immediately along with replacement card holders, to the updated address as requested and discussed.
It was our understanding that at this point, any concerns had been discussed, alleviated and a mutual plan of action was in place to rectify all logistical issues.
Less than 12 hours later we received the below 1-Star Review.
Whilst we do apologise and immediately act on any 3rd party logistical errors, we do believe that your claim of “the abrupt decline in assistance post-payment” is categorically and factually incorrect - you gave us one day notice to correct these issues, and less than 12 hours thereafter, before leaving your review.
Additionally, your note of “An explicit disclosure regarding potential challenges, such as divergent carriers and stringent signing requirements, would have been appreciated” was actually agreed to in the terms and conditions of your order (a physical check box you are required to read through and approve prior to approval and payment).
It is also important to note that all components of these errors have been now rectified with you both, and are all tracking for arrival before your event.
I trust that these will arrive safely in time for a successful event for you, and we look forward to fulfilling another order for you in future.
Great experience and service
Great experience and service, I went back and forth with a few design changes and the end product looks fantastic.
9 de octubre de 2023
Respuesta de Event Display Australia
We're glad to hear you had a great experience and that the design changes led to a fantastic end product. Thank you, and we look forward to assisting you again!
Respuesta de Event Display Australia
Thank you so much :)
Efficient, polite service with speedy delivery and an outstanding final product!
The team were efficient and helpful in their communication and I could not believe how quickly our product was created and shipped to the remote Kimberley! Our organisation absolutely loved the final product - we couldn't be happier!
1 de octubre de 2023
Respuesta de Event Display Australia
Thank you for your kind feedback! We're delighted to hear that you experienced efficient and polite service, along with speedy delivery. It's wonderful to know your organisation loved the final product. We look forward to serving you again!
Great service and communication
Great service and communication. quality products and very fast turn around
6 de octubre de 2023
Respuesta de Event Display Australia
We're happy you had a positive experience with us. Thank you so much!
Top Quality, Fast Turnaround
Had a great experience with the ordering process and the products arrived on time and they are such high quality! Couldn't fault a thing! :)
5 de octubre de 2023
Respuesta de Event Display Australia
We're thrilled that you had a smooth ordering process and that our high-quality products arrived on time. We truly appreciate your support and look forward to serving you again!
Great customer service!!
Jason was great to deal with especially with such short notice for our order.
31 de agosto de 2023
Respuesta de Event Display Australia
Thank you for your kind words! We're glad to hear that Jason provided excellent customer service, especially with the short notice for your order. We look forward to assisting you again!
Great Experience & Product
We had a very short timeframe to have our trade display produced in and Event Display made that easy for us and delivered the product with a little time to spare. Great company to deal with.
27 de septiembre de 2023
Respuesta de Event Display Australia
Thank you so much! We're delighted to hear you had a positive experience with us and that we could meet your tight timeframe for the trade display. We’re excited to assist you again soon!
Great service from Shania
Great service from Shania, Jack and Jason. Very good quality marquee.
21 de septiembre de 2023
Respuesta de Event Display Australia
Thank you for your positive feedback! We're thrilled to hear you received great service and that you are happy with the quality of your marquee. We look forward to assisting you again!
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