Exact Delivery Opiniones 213

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a great company. Kept us informed of when the delivery would be made. Arrived bang on time. Driver and his mate were super friendly and helpful. Would have no hesitation in recommending them to a... Ver más

Valorada con 5 estrellas sobre 5

This the 2nd time I have used this company to ship an Ebay item. Both times the price has been competitive and the communication and service has been excellent. Definitely my go-to and would highly re... Ver más

Valorada con 5 estrellas sobre 5

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was u... Ver más

Valorada con 5 estrellas sobre 5

Panels were delivered within time slot, driver phoned me 30 mins before arrival. On arrival driver and mate carried the panels to where I requested. Panels were undamaged. Drop was executed precisel... Ver más

Información sobre la empresa

  1. Servicio de mensajería y reparto

Escrito por la empresa

Delivery services with jest of coffee


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 23% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Very good

Very good. Guys were very careful with the furniture, it was wrapped carefully for the transit.

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good, reliable service

Good, reliable service, guys communicated through WhatsApp to arrange convenient date and time. They gave me 3 hrs window for delivery the day before it was due, arrived on time, sofas were professionally packed and delivered to my lounge with care. No fault whatsoever, highly recommended 👍

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys were more than helpful.

These guys were more than helpful.
Picking up a piece of furniturs I’d bought on line they fixed a date, gave a timeslot, turned up on time. But the furniture would not fit through the front door (the seller had assembled it indoors but not thought of the size vs front door for sending it out. No problem, they returned two days later (no additional cost) after he dissembled it. I paid a little more for a second person to help with the collection, well worth it. They fixed a
date & time to deliver to me were spot on, and carried the sofa in. Good, flexible, helpful guys, I recommend them.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The delivery people didnt even bother…

The delivery people didnt even bother taking my item to my house - the whole time that we were walking to my house they were both complaining about the distance to my house as well as trying to hustle me for more money. After I refused to give them more money they just dropped the item and left. They were a complete joke.

19 de mayo de 2026
Opinión espontánea
Logotipo de Exact Delivery

Respuesta de Exact Delivery

Sorry, to hear that, but it was very clear that the delivery is booked for the 1st floor only not higher.

Valorada con 5 estrellas sobre 5

Very polite and helpful

Delivery was smooth and efficient, communication from delivery staff was excellent, messaged to confirm delivery time then called 1 hour then 10 minutes before arrival.
They worked really hard to get quite a large sofa through quite a small hallway. Really polite and helpful gents.
Excellent service, thank you.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Absolutely disgraceful experience. Two delivery drivers entered my home and aggressively demanded £65 from my partner, refusing to leave until payment was made. This caused unnecessary stress and intimidation inside our own house.

After calling the office, we were told it was a “mix up”. That is not an acceptable explanation for intimidating behaviour in someone’s home. Staff should never pressure customers, refuse to leave, or create an environment where someone feels threatened.

The situation was eventually resolved, but the conduct of the drivers was completely unacceptable and highly unprofessional. Serious concerns around customer safety, training, and behaviour standards.

18 de mayo de 2026
Opinión espontánea
Logotipo de Exact Delivery

Respuesta de Exact Delivery

We are sorry to hear about your experience.

We understand your frustration regarding the inconvenience this caused.

Please note that when bookings are made through third-party platforms or aggregators, certain service details, fees, and communication may be handled through that platform.

For full transparency and clearer communication, we always recommend booking our services directly with us, where the delivery details and requirements can be recorded and managed more clearly.

We would also like to clarify that we only charge for the courier service itself. Any additional platform or service fees charged by a third-party website are separate from our delivery charge.

Valorada con 5 estrellas sobre 5

Competitive price

Competitive price, clear communication regarding delivery time, with both a 3 h slot delivery given the previous day and, in my case, a second text advising me that the driver was 50 minutes away. They brought the chairs in and were courteous throughout.

14 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The delivery itself was okay

The delivery itself was okay, but I was disappointed that the delivery date was changed without informing me or apologising for the inconvenience caused. Better communication would have made the experience much better. Other than that, the delivery went smoothly.

12 de mayo de 2026
Opinión espontánea

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