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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service is phenomenal with these guys, very helpful, quick, and polite and helped me with finding a better option for me. I’m grateful to them for their help

La empresa ha respondido

Valorada con 4 estrellas sobre 5

So far everything I have ordered so far from them has been in good condition and packaged well. Only real problem is the communication with orders. You kind of just order something and eventually afte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

J’avais placé une grande commande chez Exo Performance et ils on toujours m’envoyer des courriels d’update de m’assurer que l’argent j’ai dépenser était dans les bon mains. J’avais aussi appelé pour a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The hood strut works very well and is properly balanced to raise the hood from the half-way point up without assistance. The radiator overflow hose may interfere slightly with the strut when the hood... Ver más

Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. también en la categoría
  3. Tienda de accesorios para automóviles
  4. Tienda de repuestos para automóviles
  5. Tienda de repuestos para automóviles de carrera
  6. Tuneado de autos

Escrito por la empresa

Exo Performance – Your Source for European Performance & Tuning Parts. We specialize in performance, OEM, aftermarket, and tuning parts for Audi, BMW, MINI, Porsche, Mercedes-Benz, and Volkswagen, as well as exotic cars. We carry top brands like ECS Tuning, H&R, Integrated Engineering, CTS Turbo, 034Motorsport, Eibach, KW Suspension, AWE, APR and more—ensuring quality and performance for every build. Whether you're upgrading for power, handling, or aesthetics, we have the right parts to take your car to the next level.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

258 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(258)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Service

24 de septiembre de 2026
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Respuesta de Exo Performance

Thank you for the 5-star review, Mike!

We're glad to hear you had a great experience with Exo Performance. We truly appreciate your support and hope you enjoy your new ECS Tuning dogbone mount insert!

Thanks again for choosing Exo Performance!

Valorada con 5 estrellas sobre 5

Awesome customer service

The customer service is phenomenal with these guys, very helpful, quick, and polite and helped me with finding a better option for me. I’m grateful to them for their help

23 de septiembre de 2026
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Respuesta de Exo Performance

Thank you so much for the 5-star review, Hudson!

We're glad our team could help you find a better option for your Volkswagen GTI. Providing knowledgeable, friendly, and efficient service is exactly what we strive for at Exo Performance.

We truly appreciate your support and look forward to helping you with your next performance upgrade!

Valorada con 5 estrellas sobre 5

Excellent service

Everything was smooth. Price, shipping, items. 10/10 !

9 de septiembre de 2026
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Respuesta de Exo Performance

Thank you, Christian!

We’re glad to hear you had a smooth experience with the pricing, shipping, and your order from start to finish.

We really appreciate the 10/10 and your support of Exo Performance!

Valorada con 5 estrellas sobre 5

A lot of experience and a lot of choice

They give great advice , everytime i order from them i have no issue

19 de septiembre de 2026
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Respuesta de Exo Performance

Thanks so much, Adrien! We really appreciate your continued support and are glad to hear you've had a great experience with us every time. We're always happy to help with advice and make sure you get the right parts for your build. Thanks again for choosing Exo Performance!

Valorada con 5 estrellas sobre 5

Fast shipping and great product

Fast shipping and great product! Will order from these guys again! Great experience.

15 de septiembre de 2026
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Respuesta de Exo Performance

Hi Steve,

Thank you for the great review! We're glad to hear your CTS Turbo MK8 Volkswagen Golf R / Audi S3 EVO4 intake arrived quickly and that you're happy with it.

We really appreciate you choosing Exo Performance for your performance parts and look forward to helping you with your next project!

— The Exo Performance Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Speedy delivery and great interaction. Keeping me posted as to what’s taking place with my order… I will definitely order from this company again in the future.

12 de septiembre de 2026
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Respuesta de Exo Performance

Thank you for the great review, Matthew!

We’re glad you had a great experience ordering your CTS Turbo High-Flow Cat for your Audi SQ5 from us. Keeping our customers informed throughout the order and shipping process is very important to us.

We really appreciate your business and look forward to helping you with your next Audi performance upgrade!

— The Exo Performance Team

Valorada con 1 estrellas sobre 5
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Respuesta de Exo Performance

Hi Stuart,

We’re sorry that our fraud-verification process caused frustration. We would, however, like to clarify an important point for anyone reading this review.

Your order was flagged as high risk by our independent fraud-prevention provider, Wyllo. The request for additional verification, including photo ID, came directly from Wyllo as part of that review. Exo Performance did not request, receive, or retain your identification documents.

When you chose not to complete the verification, we respected your decision and offered an alternative payment method that would not require the same credit-card verification. When you decided not to proceed, the order was cancelled and the card transaction was fully refunded.

We understand that some customers may not be comfortable completing additional verification, and they are always free to decline. At the same time, fraud-prevention measures are necessary for us to protect our customers and our business from unauthorized credit-card transactions.

We regret that we weren’t able to complete your order, but we believe we handled the situation appropriately and made every reasonable effort to accommodate your concerns.

— Exo Performance

Valorada con 1 estrellas sobre 5

Part received damaged

Part received damaged, waited for weeks to get replacement, was told to place a separate order for quicker turnaround.
Exo Performance shipped the wrong part, can't wait no more, decided to install the one shipped with damage...

7 de septiembre de 2026
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Respuesta de Exo Performance

Hi Helix,

We’re sorry this experience was frustrating, but we feel some important context is missing from this review.

When you first reported the issue, we reviewed the photos and explained that while the removable adjustment knob was damaged and the spring seat had been dislodged during shipping, the strut itself appeared to be functional and installable. Nevertheless, because you were understandably uncomfortable with the condition in which it arrived, we worked with our supplier to arrange a replacement at no charge.

We fully acknowledge that we made a mistake with the replacement shipment: you ordered the left-side shock and we mistakenly shipped the right-side shock. As soon as this was brought to our attention, we accepted responsibility and offered to ship the correct part immediately at our expense, including prepaid return shipping.

However, you subsequently informed us that you decided to install the original strut and keep it on the vehicle rather than replace it. This confirms that the original strut was ultimately installable, as we had explained from the beginning.

We apologize for our mistake in sending the incorrect replacement and for the inconvenience that caused. At the same time, we believe it is important to clarify that we arranged the replacement to accommodate your concerns even though the original strut was ultimately usable and has now been installed.

— Exo Performance

Valorada con 5 estrellas sobre 5

I’m really happy with the service the…

I’m really happy with the service the speed and quality you guys I really awesome thank you for your time and help guys 1000/10 ⭐️⭐️⭐️⭐️⭐️⭐️

18 de agosto de 2026
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Respuesta de Exo Performance

Thank you so much, Fabian! We really appreciate the amazing feedback and the 1000/10! ⭐️ We're glad you were happy with the service and quick shipping on your CTS Turbo ignition coils for your BMW 435i xDrive. Thank you for choosing Exo Performance!

Valorada con 5 estrellas sobre 5

Très bon service

Très bon service

24 de agosto de 2026
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Respuesta de Exo Performance

Merci beaucoup Nicolas pour votre avis! Nous sommes heureux que vous soyez satisfait de notre service. Merci également d’avoir choisi Exo Performance pour vos Eibach Spring Perch Adapters. Au plaisir de vous servir à nouveau!

Valorada con 5 estrellas sobre 5

Exo performance was amazing with…

Exo performance was amazing with responding back when I had questions on my order, very quick responses

16 de agosto de 2026
Opinión espontánea
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Respuesta de Exo Performance

Thank you so much, Steven! We really appreciate you taking the time to share this. Providing quick, helpful communication is very important to us, so we’re glad we were able to be there when you had questions about your order.

Thank you again for choosing Exo Performance!

Valorada con 5 estrellas sobre 5

quick shipping and online purchase ease…

quick shipping and online purchase ease navigating the website

19 de julio de 2026
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Respuesta de Exo Performance

Thank you, Mike! We’re glad to hear you had a smooth experience navigating our website and that your order arrived quickly. We really appreciate your business and look forward to serving you again!

— The Exo Performance Team

Valorada con 5 estrellas sobre 5

La rapidité de la commande

La rapidité de la commande! Et l’exactitude

21 de julio de 2026
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Respuesta de Exo Performance

Merci beaucoup Philippe pour votre avis!

Nous sommes ravis de savoir que vous avez apprécié la rapidité du traitement de votre commande ainsi que son exactitude.

Merci d’avoir choisi Exo Performance et au plaisir de vous servir à nouveau!

Valorada con 4 estrellas sobre 5

I like that I could source this part…

I like that I could source this part from a Canadian supplier. Although I understand it still originated from the US.

communication on the delay of the shipment could be better. but overall I am satisfied with the customer service and the call back I received.

24 de junio de 2026
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Respuesta de Exo Performance

Thank you for taking the time to leave us a review!

We're glad you chose to support a Canadian retailer and that you were satisfied with our customer service.

We also appreciate your feedback regarding the shipping delay communication. That's something we're continuously working to improve, and comments like yours help us do better.

Thank you again for your business—we hope to serve you again in the future!

Valorada con 4 estrellas sobre 5

Good quality parts but no communication.

So far everything I have ordered so far from them has been in good condition and packaged well. Only real problem is the communication with orders. You kind of just order something and eventually after a week or two it will show up at your door. Even the tracking for packages aren’t helpful when you want to know where your thousands of dollars are, and just hoping it will show up one day.

22 de junio de 2026
Opinión espontánea
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Respuesta de Exo Performance

Thank you for your feedback.

We're sorry to hear about your experience. We take communication very seriously and would like the opportunity to look into what happened.

At the moment, we haven't been able to locate an order or customer matching the name used for this review. If you purchased from Exo Performance, we'd appreciate it if you could contact us directly at support@exoperformance.com with your order number or the email address used for the purchase.

We'll be happy to investigate the situation and work with you to resolve any issues.

Thank you,
Sebastien
Exo Performance

Valorada con 4 estrellas sobre 5

Great products and was kept up to date…

Great products and was kept up to date on delivery. Took a long time though.

19 de mayo de 2026
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Respuesta de Exo Performance

Thank you for taking the time to leave us a review!

We're glad to hear you were happy with the products and that we were able to keep you updated throughout the process.

We also appreciate your patience regarding the delivery time. Many of the performance parts we sell are sourced directly from manufacturers or specialized suppliers, which can occasionally result in longer lead times.

Whenever possible, we do our best to communicate those expectations in advance and provide updates along the way.

We truly appreciate your business and hope to serve you again in the future!

Valorada con 5 estrellas sobre 5

Already completed a full review

Already completed a full review. Excellent, courteous, professional, knowledgeable and very helpful on expediting as well as obtaining difficult parts I couldn't find elsewhere!

28 de mayo de 2026
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Respuesta de Exo Performance

Thank you so much, Roger!

Your support truly means a lot to us. We really appreciate you taking the time to leave such a thoughtful review and for sharing your experience with others.

It was a pleasure helping you source the parts for your M Roadster, and I'm glad we were able to get everything to you quickly when time was critical. Hearing that your mechanic now knows about Exo Performance is also incredibly rewarding.

Congratulations on your new BMW! We look forward to helping you keep it in top shape for many years to come. If you ever need advice, maintenance parts, or performance upgrades, don't hesitate to reach out.

Thank you again for your trust and recommendation—it truly means a great deal.

Sebastien
Exo Performance

Valorada con 5 estrellas sobre 5

great service

fast and efficient communications

27 de mayo de 2026
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Respuesta de Exo Performance

Thank you for your review!

We're thrilled to hear you had a great experience with our team. Providing fast, efficient communication and excellent customer service is something we work hard to deliver every day.

We truly appreciate your support and look forward to helping you again with your next project!

Valorada con 5 estrellas sobre 5

I was having trouble finding parts that…

I was having trouble finding parts that were available for shipping for my BMW M Roadster and needed additional parts as the vehicle was in the shop getting maintenance and needed additional parts. I searched parts suppliers in Canada and Exo Performance came up. I emailed and called them by phone and spoke to Sebastian, the owner. I explained my situation and he was very helpful at sourcing parts quickly and expediting their delivery across the country. I got the parts in 2 business days and prices were very good.

What I appreciated most was the time and effort Seb made to source the parts asap. He was very helpful and knew a lot about my car, which few do, and suggested I also replace the chain guide in the vanos unit while it was being serviced. It isn't often that you feel like a parts supplier really cares about you and your vehicle.

I just purchased another BMW and will definitely use Exo Performance as my parts supplier. My mechanic wasn't aware of them and he is always looking for reliable parts suppliers. If you need parts, advice, suggestions and appreciate good, friendly professional courteous customer service, I highly recommend you give Exo Performance a call. Whether your a repair shop or a shopper for maintenance or performance parts, don't hesitate to trust Seb at Exo Performance. Give them a call. I'm sure you will find them very knowledgeable and quick to get the parts others may not be able to source.

Roger

27 de mayo de 2026
Opinión espontánea
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Respuesta de Exo Performance

Thank you so much for taking the time to share such a detailed review, Roger!

It was truly a pleasure helping you with your BMW M Roadster. We know how stressful it can be when a vehicle is already in the shop and you're waiting on parts, so we're glad we could source everything quickly and get it to you when you needed it.

Your kind words about our knowledge, service, and commitment mean a great deal. We always strive to treat every customer's vehicle as if it were our own and make sure they receive the right advice—not just the right parts.

Congratulations on your new BMW! We sincerely appreciate your trust and look forward to helping you and your mechanic with any future maintenance or performance projects.

Thanks again for your recommendation and support—it truly means a lot.

Sebastien
Exo Performance

Valorada con 1 estrellas sobre 5

Return scam

Returned a sealed, unopened product and helped them recover items they accidentally shipped me. Got hit with $720 in undisclosed fees on the refund, including a 3.5% credit card surcharge that's illegal to charge consumers in Quebec under the Consumer Protection Act. None of these fees appear in their published returns policy. Read it carefully before buying.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Exo Performance

Hi Damian,

Thank you for your feedback.

We understand your frustration with the refund amount and would like to provide some additional context. The product purchased was a warehouse-transfer / special-order item, which is generally non-returnable and non-cancellable once supplier processing has begun. Despite this, we agreed to accept the return as a courtesy exception.

The refund deductions were applied in accordance with our published Returns & Cancellation Policy and reflected non-recoverable supplier restocking, shipping/logistics, customs/brokerage, and payment processing costs associated with this special-order transaction. Contrary to the statement in your review, these categories of fees are specifically disclosed in our published policy.

The additional items that were mistakenly included in your shipment were unrelated to these deductions, and we covered the return shipping costs required to recover those items.

We also offered alternative resolutions, including store credit and the option to have the product returned to you at no additional cost if you preferred to resell it privately. These options were made available in an effort to help maximize your recovery and remain available for discussion.

We appreciate your business and remain willing to work toward a reasonable resolution.

– Exo Performance

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