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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Fruit was sent out Thursday and didn’t arrive till Monday despite paying £12 for next day delivery! Fruit arrived mouldy, green mould with spores of dust flying off it and I have copd! What wasn’t mou... Ver más

Valorada con 1 estrellas sobre 5

Horrendous, placed order for a birthday present, been over a week and I’ve tried to contact them multiple times but they do not reply. Wish I never ordered and will be looking to get money back th... Ver más

Valorada con 1 estrellas sobre 5

fruit arrived 3 weeks late, 1 week late for birthday, and the star fruit and dragon fruit were very small. Chasing the order, by emailing the company had no response, after multiple times, only ever... Ver más

Valorada con 5 estrellas sobre 5

We ordered a trial selection box just to see what it was like. It arrived within 24 hours of the order and we got some really delicious fruits! It was a lot of fun trying them all with our daughter an... Ver más

2,3

Malo

TrustScore: 2.5 sobre 5

631 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(631)

43 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Spent £184 buying exotic fruits

Update:

They took £184 - still not sent me the fruits I purchased, not answering phones and completely ignoring my voice messaged and multiple email. They are clearly scamming people. I am going to report them to the policy (Action Fraud) for scamming me. I am also reporting them to the Competitions abd Markets Authority and the Office of Trading Standards for breach of The Consumer Rights Act, as they are taking money and nor providing the items paind for ignoring all attempts at contacting them. I now see thar others have had similar experience as mine. Please report them to the CMA and the Trading office - both these organisation can fine this business, take criminak actions against them and stop them from trading in the future.

If the order is being delayed for whatever reason they couod just let me know. But having a fake phone line (because it always goes straight to voice message) and ignoring emails is a clear sign that they are scamming us. If they are legitimate they would simple respond and let us know of any issues with delays etc.

Original review
Spent £184 buying exotic fruits. Way more than I could afford but it was a special gift. It was supposes to have been delivered today. But not delivered! I tried calling 8 times leaving voice notes, but no answer. It's clear that someone is hanging up on me. Sent emails. Again no response! Starting to think I have been scammed!

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 rating I would

If I could give 0 rating I would. AVOID AVOID DO NOT BUY FROM HERE Be very careful before ordering from this company. They rip you off
Firstly the package was left upside down on its side squashed between my wheels bins for over 1.5 hours in the rain. Then when opening I notice the fruit was soggy, bruised some broken skin, the insides were even worse. Contacted them straight away after sending 8 emails the finally replied 2 days later. NOW there saying they won't refund me because I didn't report it withing 24 hours? I have all screenshot showing I clearly messaged numerous times but the refused to reply! So they won't refund for the fruit that had gone off
Avoid buying fruit from here not only is it NOT FRESH but they scam ans rip you off. They knew it was 24hours yet took them 50 hours to reply to me. Customer service is shocking. The fruit and quality is terrible I would seriously consider buying from somewhere else it's really not worth the money or the stress over £42 of fruit in the bin!

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order never arrived!!

My order never arrived!!! I have tried calling the company 100 times and someone keeps hanging up! No response to my emails! Its a scam!!! DO NOT ORDER FROM THEM

17 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse experience ever

Worse experience ever. I've never received my parcel, it's been 3 weeks now, I paid £7 for next day delivery. Apart from that,customer service is terrible as as soon as it didn't come I asked for a refund, and they didn't provide any.

2 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service

Good service, brilliant shipping times. Overall really happy however one of the fruits arrived mouldy

16 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic

What a great selection of all my favourite exotic fruits. I have tried Mangosteen fruit for the first time and it's unbelievable so good! Really fast delivery too.

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exotic Fruits Trial Selection Box

I had the best experience with this brand.

I am so grateful to have received a gifted box of Exotic Fruits from the ‘ Trial selection box ’ range.
The box had 10+ yummy exotic fruits, all fresh fruits.
I spoke with the team through Instagram and I cannot fault them at all.
Perfect delicious free exotic fruit delivered right to your door.
It is definitely worth the money as these fruits were all new to me ! It was so exciting reading about all the different fruits, where they originated from, the tastes, how to eat them.

Absolutely incredible, Thank you to Exotic Fruits !

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fresh citrus

They smell so fresh. I bought to have with warm water to help with a cold flu I had and it done wonders!

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extraordinary quality

Extraordinary quality, fresh and tasteful. We ordered a huge box of dragon fruits extra large and we received a high quality fruits. We will order again. Highly recommeded!

13 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved everything in my seasonal…

Loved everything in my seasonal selection box. Ordered an extra box of dragon fruit too after having it each morning on holiday. Each fruit was wrapped separately like the precious cargo it is, and I tried fruits I had never heard of before. Now about to order my next one!

12 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bad customer service

Bad customer service. Placed a big order last week which was meant to come next day delivery (the only reason I spent £80 was to get the next day delivery). It didn’t turn up. I emailed them and messaged on Facebook to see why it hadn’t been sent next day delivery (I literally ordered at 12pm too not like it was later on in the day) and haven’t been replied to ok either. Just rude when people are spending money, the kiwi berries were all mushy and inedible too so had to be thrown, didn’t even bother emailing to get a refund for them since no one bothered to answer my other emails. Won’t be ordering again I’ll be using tropibox instead

25 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exotic Ripoff

I placed a large order of fruit for delivery, but when the scheduled date arrived, the order didn’t show up. I sent several emails with no response. A few days later, the items finally arrived, but some were missing and others were rotten. I reached out to them via Instagram, and just as other reviewers had mentioned, they requested photos. I believe this business is a scam—terrible communication and overpriced shipping. **Do not order from them!** If you’ve already placed an order, I recommend requesting a chargeback through your credit card company.

25 de septiembre de 2024
Opinión espontánea

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