Item delivered defective. Tried to process a return but told would have to pay all return costs as I'd accepted the order!? Item was just left at side of house, not accepted or signed for, despite... Ver más
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Consulta las opiniones de los clientes
This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... Ver más
A great product at a great price, looks very realistic covers a area where nothing grows because its in the shade all the time so this is perfect ,delivery was great as well the driver couldnt do enou... Ver más
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... Ver más
Información sobre la empresa
Escrito por la empresa
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Información de contacto
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, Reino Unido
- 0800 133 7733
- sales@expressgrass.com
- expressgrass.com
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Item delivered defective.
Item delivered defective.
Tried to process a return but told would have to pay all return costs as I'd accepted the order!?
Item was just left at side of house, not accepted or signed for, despite that being part of delivery method. Was not informed also would need to inspect before accepting, but didn't have that option as Item was just left and driver drove off. Explained this, but all further emails were juat ignored by company. Customer service terrible, I'd be very cautious buying anything from this company
What a total waste of money in my view…
What a total waste of money in my view our landscape gardener agreed kitchen roll was thicker the grass is thin and the backing is micro thin, never 32cm high grass as he said we will get 12 months out of it but it was difficult to lay because of the thinness of it, kept moving EVEN AFTER TAPE AND HOOKS. Buyers beware
Poor customer services
The grass I purchased was delivered but wasn’t fit for purpose. Customer services refuse to speak to you in person, their policy is to acknowledge emails but not reply to them.

Respuesta de Express Grass™
Great service and products
Easy to order
Easy to order. Product as described and very quick next day delivery
Worst website ever!
The guys in the warehouse were really helpful, can't fault them, but the website is awful when it comes to paying, took me 25min to complete my order.
Top quality products as usual
Top quality products as usual. Responded quickly via email when asked questions. Quick ordering process.
Kept up to date with delivery details…
Kept up to date with delivery details courteously
Quick delivery, good product
Speedy delivery and the product looks good. Needs time to settle to see it properly but so far, so good.
Great product and price with really…
Great product and price with really quick delivery - perfect!
Great samples and discounts
Said delivery in two to five days came…
Said delivery in two to five days came next day brilliant
Hard to work with but really sticks
They was good on delivery the grass…
They was good on delivery the grass laid as it should an it was nice an thick
Incredible service
Simple, understandable site and delivery WITHIN 24 hours.
That’s what I call service.
Thank you
Service was good but you sent us the…
Service was good but you sent us the wrong product. I can’t be sure if I ordered wrong. I did try to get in touch but you don’t take phone calls anymore.
We have used you before very good…
We have used you before very good service. Just a quick question how long is sale on for
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