Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price
La empresa ha respondido
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Ver más
La empresa ha respondido
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Ver más
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... Ver más
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Unit 3, 229 Derby Road,, DE21 6SY, Derby
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price

Respuesta de Eyetek Surveillance
**Eyetek.co.uk Review – Overpriced and Underwhelming**
I am beyond disappointed with my experience with **Eyetek.co.uk**. Their so-called "high-quality" surveillance equipment is nothing but **overpriced junk**, and I regret ever spending my money on it.
Let’s talk numbers. I recently purchased a **camera pen** from them for **£96**, expecting a premium product. The reality? **The same quality pen can be found online for just £7.** Yes, you read that right—**£7 on other sites like Temu, with no noticeable difference in performance**. That’s nearly **14 times cheaper** for the exact same functionality!
And this isn’t an isolated case. A quick **Google search** led me to another website selling **spy gadgets at a fraction of Eyetek’s prices**. The harsh truth? **Eyetek is charging absurdly high prices for products you can get elsewhere for a fraction of the cost.**
Their equipment is **not worth the price tag**, and I urge anyone considering buying from them to **do some research first**. You’ll find **identical products at a far more reasonable price** without the unnecessary markup.
Save your money. **Eyetek is not selling high-end gear; they’re selling illusions at premium prices.**

Respuesta de Eyetek Surveillance
I had a pleasant experience with Eyetek Surveillance Company, after becoming a first time purchaser of their Smoke Alarm style camera. I was given excellent customer service from the start, and the communication via email and phone was great. The product is suitable for any home or small office space. Eyetek Surveillance Company is highly recommendable.

Respuesta de Eyetek Surveillance
Excellent company to deal with, purchased several items and had a problem setting up a WiFi camera, a quick phone call and one of their tech support team talked me through the set up. First class service will use again

Respuesta de Eyetek Surveillance
Bought a piece of equipment from them, it came in time, the overall quality of the product was very disappointing, screen had mirco scratches and a tiny pice was broken. Tried to get in contact with company for a refund, absolutely nothing back from company. I will call bank today

Respuesta de Eyetek Surveillance
Unmatched customer service from this company. Never had experience this good before.
Can be counted on, very fast, communication to the point. Eyetek goes out of their way for their customers.
Great product. Great customer service. Always there when you need help
Good service friendly team I definitely have nothing but positive comments for their service five star all the way
Very helpful to fill online form and went out of there way to phone me to say when it would be deliverd
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any relevant info about setting, using or problem solving.
VERY POORLY MADE, CHEAP SHODDY CHINESE PRODUCT.

Respuesta de Eyetek Surveillance
Excellent service questions answered quickly
Order process was nice and simple. Cpear pricing and no hidden extras.
Delivery was nice and quick, an order update would have been nice but I guess owing to the nature of the products people may not want this.
Great service, camera arrived before scheduled date, Was for a relative with little tech know how. Couldn't get it to connect so a quick phone call for support sorted this in a couple of minutes.
Easy to set up , good camera viz but still struggling with needing a flowing playback vid with sound
After sales experience : excellent customer rapport, responsive and hardly any delay with emails. Over the phone conversation about answering product queries also very professional and polite.
Product itself: we purchase a key fob with hidden camera. Picture quality is very good perspective is very good. Clear voice and sound recording. Very easy to operate device.
We would use Eyetek products again and recommend.
I hope they expand their product range to include premium car security cameras which record through all night instead of motion activating devices
Very good descriptions of products on website. Easy to order and fast delivery. Well packaged. The biggest problem was the instructions which were for a different model. Some things are easy to guess but some things are confusing, eg led colour indicators do not correspond to instructions so difficult to understand how to proceed. I haven’t managed to get the device working yet, left it on charge with a blue led glow??? Hope the led goes out and can then try to set up again.

Respuesta de Eyetek Surveillance
Excellent build quality and intuitive functionality. Short testing yielded excellent results.
I have not had the unit long enough to comment on longevity/longer periods of use but I am sure it will stand up to expectations.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.