Just taken a delivery of the alarm clock camera last week. Very impressed with the camera and the service of eyetech. A few minor problems setting up which their support team talked me through. Thank... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Ver más
La empresa ha respondido
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Ver más
I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Información de contacto
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4,1
Muy bueno
323 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The after service was very good
The after service was very good, every time I had any issues I called up and someone was there to help me over the phone
21 de enero de 2021
First class service
19 de enero de 2021
Good product range with excellent…
Good product range with excellent support service.
17 de enero de 2021
Thank you the service was excellent &…
Thank you the service was excellent & the item is great , only one thing was the delivery company dhl nearly lost the item because they left it on the doorstep anybody could of pick it up lucky I got the item cheers
16 de enero de 2021
The support staff on the on-line chat…
The support staff on the on-line chat have always been helpful, through an initial purchase, a couple of hiccups and a couple of spares purchases.
They know their product and advice given has been spot-on.
12 de enero de 2021
An excellent company
An excellent company. I'm very pleased with the product I ordered and quick delivery too. Discreetness if required, I can't fault them so 5 * from me.
10 de enero de 2021
Great products good price
First time buying from this company I received a great product at a good price and it was posted out to me very quickly
9 de enero de 2021
Cant fault the service
Cant fault the service, order placed and here within a couple of days. The product looks good but the instructions could be written better. The quality of the recording is pretty spot on so no complaints
18 de diciembre de 2020
Excellence.
My items arrived very quickly, discreetly packed and as described. I had a query and I wasn't supported by one but TWO people. Very professional and helpful company.
11 de diciembre de 2020
all came quickly proffesionally made…
all came quickly proffesionally made and as described
7 de diciembre de 2020
Pen is ok but not brand new. Disappointed for price.
Pen arrived in good time and looks fine BUT on inserting memory card into my laptop I found someone elses footage on it. This item is not new!!!! Considering price I would expect it to be brand new.
3 de diciembre de 2020
Respuesta de Eyetek Surveillance
Dear Frances
The footage on the pen is put on by us, as we test each item prior to shipping to ensure no faulty ones get sent out to the customer.
If you are unhappy with the pen it is no problem returning it for a full refund.
Very efficient and reliable service.
15 de noviembre de 2020
Their technical support was very helpful
14 de noviembre de 2020
Absolutely brilliant after sales…
Absolutely brilliant after sales service, 'Phil was brill' Late problems with a previous purchase and they took time and effort to successfully resolve the issue free of charge. Very impressed and would happily recommend them.
7 de octubre de 2020
Opinión espontánea
Excellent customer service and after care!
I would like to honestly comment that the after care service provided by Eyetek Surveillance is outstanding. I had a query regarding a damaged part in September 2020 regarding an item purchased. They were very helpful and able to resolve my query within 48 hours, which I am still in shock. They have any amazing team that is willing to listen and help their customers in anyway, which I experienced first hand. Thanks again guys and I look forward to shopping with you in the near future.
4 de octubre de 2020
Opinión espontánea
Great service from Eyetek
Great service from Eyetek. I was able to contact them asking for advice and I had a very swift response to my question. They know their products and are very helpful.
25 de septiembre de 2020
Opinión espontánea
I had some problem with the place that…
I had some problem with the place that was to except my parcel, eyetek was very efficient ,immediately sorting this issue out so , I would recommend this company they have a great personal touch
23 de septiembre de 2020
Opinión espontánea
Good service and prompt response
Good service and prompt response. Many Thanks 😊
21 de septiembre de 2020
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.