Just taken a delivery of the alarm clock camera last week. Very impressed with the camera and the service of eyetech. A few minor problems setting up which their support team talked me through. Thank... Ver más
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Consulta las opiniones de los clientes
I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Ver más
La empresa ha respondido
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Ver más
I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Información de contacto
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
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Great service
Great service, camera arrived before scheduled date, Was for a relative with little tech know how. Couldn't get it to connect so a quick phone call for support sorted this in a couple of minutes.
Good camera
Easy to set up , good camera viz but still struggling with needing a flowing playback vid with sound
Eyetek products
After sales experience : excellent customer rapport, responsive and hardly any delay with emails. Over the phone conversation about answering product queries also very professional and polite.
Product itself: we purchase a key fob with hidden camera. Picture quality is very good perspective is very good. Clear voice and sound recording. Very easy to operate device.
We would use Eyetek products again and recommend.
I hope they expand their product range to include premium car security cameras which record through all night instead of motion activating devices
Might be excellent but haven’t managed setup yet!
Very good descriptions of products on website. Easy to order and fast delivery. Well packaged. The biggest problem was the instructions which were for a different model. Some things are easy to guess but some things are confusing, eg led colour indicators do not correspond to instructions so difficult to understand how to proceed. I haven’t managed to get the device working yet, left it on charge with a blue led glow??? Hope the led goes out and can then try to set up again.

Respuesta de Eyetek Surveillance
Excellent build quality and intuitive functionality
Excellent build quality and intuitive functionality. Short testing yielded excellent results.
I have not had the unit long enough to comment on longevity/longer periods of use but I am sure it will stand up to expectations.
Great gadget the bug detector worked…
Great gadget the bug detector worked really well
I purchase a device which was not the…
I purchase a device which was not the size required Eyetec I would recommend as no problem refunding me. I would certainly feel safe purchasing from them again
Gadget not recording at all
Gadget not recording at all. Looks like complete waste of money.

Respuesta de Eyetek Surveillance
Always been a reliable supplier and…
Always been a reliable supplier and advisory.
Swift and courteous service, and amicable in resolving issues.
Very patient and supportive with their…
Very patient and supportive with their provision of service - excellent all round
Excellent service and amazing product…
Excellent service and amazing product ,once again thanks
Exelent product.
Efficient professional and helpful
Very quick service
Very quick service, ordered on Saturday arrived on Tuesday, impressed!! Easy to set up and well worth the money...the thief was caught red handed....would definitely recommend X
Very bad product don’t know how to…
Very bad product don’t know how to return loss 528pound

Respuesta de Eyetek Surveillance
Customer service great
Customer service great. I recieved my tracker a few days ago and emailed eyeyek as I was struggling to get on the app. They replied pretty much got back to me straight away and resolved my problem. So far the gps tracker is doing exactly as it says.
Thanks
Works like a charm
Works like a charm. The only worry is that the soldering of the wire might come loose if handled roughly.

Respuesta de Eyetek Surveillance
So far so good
So far so good
Would like it a small bit more accurate maybe it's me using it but yes happy with it
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