Mattress great. Delivery not so great. I paid extra for 2man delivery to room of choice, unpack & clear away packaging. Instead I got home to a large box delivered & left by one man. Having n... Ver más
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Consulta las opiniones de los clientes
Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Ver más
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Two good guys brought in new boxed mattress, removed packaging and placed on bed , all packaging removed along with the old mattress. Fifteen minutes no damage no mess , excellent service .
La empresa ha respondido
I'm a Landlord so I have no experience of the product itself however I found the service and delivery very good. For me it was important that the mattresses were delivered on time and the old ones tak... Ver más
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Información sobre la empresa
Escrito por la empresa
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Escrito por la empresa
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Información de contacto
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Reino Unido
- 03303112133
- info@ezemattress.com
- ezemattress.com
Summer Sale
4,7
Excelente
277 opiniones
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Just brilliant. Best sleep for years.
Well, firstly, the ordering process was very simple. I needed delivery on a specific day when I was going to be home and this was easily done within the ordering process. I unpacked it and it expanded on my existing divan base and I left it all day to fully expand before making the bed in the evening. I can’t believe how well I slept that night. The best sleep for years, literally. So good in fact, that I ordered another one for the spare room. Absolutely brilliant. I can’t recommend the comfort of this mattress and the people at Eze highly enough. I can highly recommend anyone try an Eze mattress.
22 de octubre de 2025
Respuesta de eze Mattress
Hello Simon,
Thank you very much for taking the time to leave us such a detailed and positive 5* review.
It is great to hear you found ordering with us easy and we that we could deliver on the day of your choice.
We are delighted to hear how well you are sleeping and that you've not slept this good in years!! Also that you purchased a second mattress!! We will be feeding back to our customer service team your amazing feedback.
We're so happy you would recommend us! Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Extremely helpful staff on phone at Eze
20 de octubre de 2025
Respuesta de eze Mattress
Hello Carolyn,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.
We're very happy to hear you received good customer service from our team. We do hope you are enjoying your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Lovely mattress and responsive customer care
The ordering process was easy and the information provided helped finalise my decision. The delivery company didn't quite complete everything as initially they didn't take away the old mattress but eze sorted it quickly. Unfortunately the delivery company still didn't take away the packaging. The mattress is very comfortable though!
20 de octubre de 2025
Respuesta de eze Mattress
Hello Tara,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.
We're very happy to hear you found ordering from us easy.
We are glad we could help sort your delivery with our new courier, and refund you for the services you didn't receive.
We hope you are enjoying your new mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Not as soft as expected.
We received our mattress promptly and have been sleeping on it for only a week now .
We expected it to be softer than it is but hopefully over time this will be the case .
It’s not uncomfortable but just not as comfortable as we expected.
17 de octubre de 2025
Respuesta de eze Mattress
Hello Michelle,
Thank you for taking the time to leave us your feedback based on your experience shopping with us.
We are happy to hear you received your mattress in a timely manner. The eze™ Hybrid Max mattress is a soft mattress and should soften more in the next few weeks. It can take 4-6 weeks for your mattress to fully adjust.
Thank you for shopping with us online.
eze™ Mattress Team.
Excellent customer service
Excellent customer service. Even called me to get the delivery booked in
29 de septiembre de 2025
Respuesta de eze Mattress
Hello Daniel,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.
We're very happy to hear you received excellent customer service from our team :) We do hope you are enjoying your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
The BEST anywhere out there!
Brilliant service, offering the very best products! Sleep EZE, sleep right!
Fantastic!!
15 de octubre de 2025
Respuesta de eze Mattress
Hello Lucas,
Thank you for taking the time to leave us a positive 5* review based on your experience ordering with us.
We're very happy to hear you received brilliant service from us and we are delighted to hear you like our product offering, we hope you are sleeping well on your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Easy ordering and quick delivery.
10 de octubre de 2025
Respuesta de eze Mattress
Hello Jacqueline,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
It's great to hear you found our website easy to order from and you received your mattress quickly. We do hope you are happy with your mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
The mattress is so comfortable
The mattress is so comfortable really pleased with my purchase
7 de octubre de 2025
Respuesta de eze Mattress
Hello Clodagh,
Thank you for taking the time to leave us a 5* review.
We're delighted to hear you are finding your mattress comfortable and you are happy with your purchase.
Thank you very much for shopping with us online.
eze™ Mattress Team.
Comfortable
Comfortable and delivered promptly. Securely packaged- care needed when unwrapping
29 de septiembre de 2025
Respuesta de eze Mattress
Hello John,
Thank you for taking the time to leave us your feedback and a 5* review.
We're delighted to hear you are finding your mattress comfortable and it was delivered promptly.
Thank you very much for shopping with us online.
eze™ Mattress Team.
All good but Bed tends to slide a bit…
All good but Bed tends to slide a bit to easy .
18 de septiembre de 2025
Respuesta de eze Mattress
Hello Paul,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us.
All of our mattresses come with an anti-slip base cover to keep your mattress in place on your bed frame.
Please reach out to us at info@ezemattress.com we would be more than happy to try and find a solution for you to stop your mattress moving around on your bed.
Thank you for ordering with us online.
eze™ Mattress Team.
Great customer service
Great customer service, delivery was in time. Comfy mattress
3 de octubre de 2025
Respuesta de eze Mattress
Hello Julie,
We are very happy to hear your feedback, thank you for taking the time to leave us a 5* review.
It's great to hear you are finding your mattress comfortable and had a good experience when dealing with our customer service team.
Thank you very much for shopping with us online.
eze™ Mattress Team.
Efficient and informative website
Efficient and informative website. Which recommend. Quick delivery.
25 de septiembre de 2025
Respuesta de eze Mattress
Hello Helen,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
It's great to hear you found our website efficient and informative, we do hope you are happy with your mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Delighted customer
Very efficient t and helpful purchase and delivery. Immediate satisfaction with the mattress. Perfect comfort, supportive and soft.
6 de octubre de 2025
Respuesta de eze Mattress
Hello Vivien,
We are very happy to hear your feedback and thank you for taking the time to leave us a 5* review.
It's great to hear you are happy with your mattress and the efficiency of ordering and delivery.
Thank you for shopping with us online, we hope you recommend us to your family and friends.
eze™ Mattress Team.
Respuesta de eze Mattress
Hello Alison,
Thank you for taking the time to leave us a 4* review.
We are happy to hear you are pleased with your mattress. However, we are disappointed to hear you were not happy with your VIP delivery.
We have not heard of any problems with your delivery, so if you wish to speak to us further to give your feedback on the service, we would love to hear from you. Please email us at info@ezemattress.com
Thank you for shopping with us.
eze™ Mattress Team.
Respuesta de eze Mattress
Hello Michael,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We are delighted to hear you are enjoying your mattress and you received your delivery on the date you requested.
Thank you for ordering with us online.
eze™ Mattress Team.
Great mattress
Great mattress. I chose this one as it was highly rated by Which magazine. Delivered next day after ordering. Cannot fault service and product quality.
18 de septiembre de 2025
Respuesta de eze Mattress
Hello Richard,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on our service and product quality.
Thank you for ordering with us online.
eze™ Mattress Team.
Really good experience
Really good communication. Friendly delivery person. Liked the way the mattress is condensed and in a box on wheels.
3 de septiembre de 2025
Respuesta de eze Mattress
Hello Andrew,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on communicating with us and our courier partners.
It's great to hear you liked our convenient packaging. We hope you are enjoying your new mattress!
Thank you for shopping with us.
eze™ Mattress Team.
Communication
Answering phone
Good, very polite and responsive but reason for call was lack of contact from Eze following purchase regarding purchase and delivery intentions.
2 de septiembre de 2025
Respuesta de eze Mattress
Hello Roger,
Thank you for taking the time to leave us your feedback.
When you placed your order with us over the phone, we explained that the service you chose was a 5-7 day shipping service with our courier partners BJS Home Delivery. We also explained, they would be in touch with you to schedule your delivery.
We sent you a shipping confirmation on 2nd September with this information and then BJS Home Delivery reached out to you on 4th September to schedule your delivery for 15th September.
We apologise if you feel there was a lack of contact from us or our delivery partners in arranging your delivery.
We have a streamlined service in place, making every step of ordering, through to delivery, as simple as possible, however, we will take your feedback on board.
Thank you for shopping with us.
eze™ Mattress Team.
Eze as mattress ordering!
From ordering a mattress to receiving I received amazing customer service with them handling a change to my order super efficiently! Mattress itself is exactly why I changed to it! Happy with it.
8 de agosto de 2025
Respuesta de eze Mattress
Hello Robert,
Thank you very much for taking the time to leave us a 5* review.
We are very happy to read your feedback on how eze™ it was to order with us and dealing with our customer service team. We're delighted to hear you are happy with your new mattress, we hope you recommend us in the future.
Thank you for shopping with us.
eze™ Mattress Team.
Easy to order and delivered on time.
19 de agosto de 2025
Respuesta de eze Mattress
Hello Keith,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're very happy to hear you found our website easy to order from and your mattress was delivered on time.
Thank you for shopping with us, we hope you are enjoying your mattress.
eze™ Mattress Team.
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