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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a pair of trousers and once they arrived, I tried them on but were unfortunately too small, which was a shame as they seemed pretty decent and exactly as advertised. I then got in touch with... Ver más

Valorada con 1 estrellas sobre 5

SCAMMMMM - they are not real they take your money and not respond. I have been chasing them for over two weeks since i made a purchased and nothing yet!

Valorada con 1 estrellas sobre 5

DO NOT BUY! I repeat do not buy from this site! It is fraudulent and a complete scam. I’m glad I didn’t order anything too expensive. My credit card company has held back payment as a dispute. It... Ver más

Valorada con 1 estrellas sobre 5

Took a week to start processing my order, I asked for a refund they said it was dispatched and gave me a tracking code for a parcel delivered elsewhere in June. Trousers finally arrived and are too... Ver más

Información sobre la empresa


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(102)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Service is excellent

My experience with Falour UK has been excellent all my questions have been answered promptly and the quality of the trousers where extremely good.

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Utter Scam.

Utter Scam.
Quality is very poor, lose treads and size bears no resemblance to reality.
Tried to start a return, and scam artist then offered me £10 against £45.
I said I wanted a full refund, and then offered £15.
Stay away, not to be trusted.
Based in china, not the uk.

16 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting on an exchange !! Tactical work trousers …

Not good customer service !
The trousers were of good quality but the sizing was much smaller than expected
And arrived later than
promised
I wanted to exchange for a larger size
I'm still waiting to receive the larger size
I asked to return the trousers, very poor response, then after 1 month of email exchanges, they finally agreed to send a larger pair but only if I gave a 5 star review...!

6 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not trust this company

Do not trust this company
Bought trousers, read the reviews and went a size up, but still too small in places and too big in others. No worries this happens. Asked to return for a refund as per terms and have been given the run around for 5 days so far. Ignored first email, answered 2nd but with no action, then offered a replacement but sizing all wrong (next up will be way too big in places), 3rd email offered a £15 refund for £45 trousers. Obviously a dodgy and illegal response intended to push me to agree. DO NOT USE THIS COMPANY

30 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay clear. No honor

They attempted to bribe into giving a 5 star review here's why:
The 2 pair of pants did not fit, my size, did not fit. I followed the instructions and ask for a refund. 1st attempt: Falour said they would give $20 credit (pants were $80 total)
2nd attempt: Falour stated that if I leave a 5 star review, they will send replacement but not refund.
3rd attempt. Falour says there will be a restock fee and a handling fee.
What kind of company is this. cheap, Chinese made, shipping sucks, employees are rude.
I HAVE PROOF for people that want it.
(War3gen@yahoo)
There's your HONEST review Falour!

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud

Fraud
No one replying to emails, no right number , nothing
They Sent me wrong size and not replying back

I will sue them through the court

2 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered men's pro- stretch tactical…

I ordered men's pro- stretch tactical work pants n black. They are a very stylish and comfortable pair of pants made from high quality material. They were delivered on time and packaged very well. I would recommend Falour UK to anybody

30 de octubre de 2024
Opinión espontánea

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