My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
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Consulta las opiniones de los clientes
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más
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Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más
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Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más
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Información sobre la empresa
- Tienda de alimentos gourmet
- Mercado de alimentos frescos
- Servicio de entrega de comestibles
- Servicio de pedidos de comida online
Escrito por la empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Información de contacto
Auckland, Nueva Zelanda
- farro.co.nz
4,5
Excelente
2 mil opiniones
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Ha contestado el 95% de las opiniones negativas
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I used to buy the ready made meals but…
I used to buy the ready made meals but they are now so ridiculously expensive . The last fish pie I bought had uncooked carrots in . Not good at all
27 de agosto de 2026
Opinión espontánea
Respuesta de Farro
Thank you so much for your review! We are so pleased you enjoyed your Farro online experience.
Smoked Fish Pie hype.
*** Update: Farro have responded immediately to my review and successfully restored our confidence. Thank you Alexis @ Farro.***If you want a pie comprised of mashed potato with fish flavoring added for $30+ then this is for you. Sadly it fails dismally to live up to the product description on the pack. A major disappointment to this seafood lover. Will never purchase again.
27 de agosto de 2026
Opinión espontánea
Respuesta de Farro
***Updated reply: Thank you for taking the time to edit your review, we appreciate you giving us the opportunity to resolve this for you and for bringing it to our attention. We look forward to seeing you in Farro again soon. *** - Thank you so much for your review. We are so sorry you were disappointed with your fish pie. We would love to make this right for you, please can you contact us on 09 360 0499 or hello@farro.co.nz. We look forward to hearing from you.
Everything was perfect
Everything was perfect, as usual, when buying from Farro’s Lunn Ave.
17 de agosto de 2026
Respuesta de Farro
That's lovely to hear and just how we like it.
My first experience ordering online…
My first experience ordering online delivery and 3 things didn’t turn up even though I was charged. And 1 thing dropped off the list somehow.
However Customer Service has said they will refund me and follow up with store.
26 de agosto de 2026
Respuesta de Farro
Thank you for your review. We are pleased that Customer Service is sorting this out for you.
My online shopping experience at Farro…
My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
23 de agosto de 2026
Respuesta de Farro
Thanks for the great review!
Delivery disappointment
Food no doubt delicious but package ordered for delivery on Monday didn’t arrive and I had to stuff about sorting it out. No tracking info was
sent to me as it usually is until I phoned up the next morning. Package arrived the next morning after my phone call in good order & cond but the intended Dinner couldn’t happen🙁
22 de agosto de 2026
Respuesta de Farro
We're very sorry for the courier delay and completely understand the disappointment. We're pleased it arrived safely the following morning, and as your delivery fee has already been refunded, we're glad we were able to resolve this for you.
100% recommended
Fully recommend this site , nice food . Text at to the moment of delivery .
Never had a problem , food is 5 star
19 de agosto de 2026
Respuesta de Farro
Thank you for your lovely review!
Perfect delivery with perfect…
Perfect delivery with perfect packaging! It was awesome. Thanks.
19 de agosto de 2026
Respuesta de Farro
We're so pleased that you're so pleased and that everything went well.
I purchased a range of items online to…
I purchased a range of items online to be delivered to my daughter-in-law as a surprise on her birthday as she was suffering from Influenza A. I received confirmation of my items by email and delivery was to be 2 days later between 12 - 5pm. At 5pm I phoned Farro and was told 'probably running late' . Finally arrived at 7pm. The main items of meat and soup were not included but instead a packet of GF crackers( not ordered!). Had not been advised the missing food was not available.
Hardly the 'care' package experience for her. Advised Farro by email and given $15 delivery refund. Although I wasn't charged for missing items , feel it was very poor overall and will not use this service again.
18 de agosto de 2026
Respuesta de Farro
Thank you so much for your review, we are so sorry to hear about your negative experience with Farro online and realise this is not the experience you would expect from Farro. We have reached out to you via email regarding this.
Love Farro and their fruit and veges..
Love Farro and their fruit and veges... the best of all supermarkets
5 de febrero de 2026
Respuesta de Farro
Thank you Shaz!
Respuesta de Farro
Thank you for your review, Nikki!
Beef Stroganoff fail
We picked up a Beef Stroganoff for a quick easy dinner and were very disappointed. We found a total of 10 pieces of beef in the dish and as a whole was mostly liquid. There was a good amount of mushrooms but the visible lack of beef is what drew us to counting it.
Very disappointing given how much we love and support and have trusted Farro. This was bought from Farro Constellation Drive on the 15th of August.
15 de agosto de 2026
Opinión espontánea
Respuesta de Farro
We're very sorry to hear about your disappointing experience with our Beef Stroganoff. We'd really appreciate the opportunity to look into this and make things right. Could you please contact our Customer Care team at hello@farro.co.nz with your details so we can assist?
Easy to order online
Easy to order online, great customer service and delicious food.
8 de agosto de 2026
Respuesta de Farro
Thank you for your review Emily!
Perfect treat for sick family!
6 de agosto de 2026
Respuesta de Farro
Thank you for your review. We do agree!
Easy & quick to purchase online for a…
Easy & quick to purchase online for a delivery. It was a gift purchase delivered on time and goods excellent quality.
8 de agosto de 2026
Respuesta de Farro
Thank you for your kind review!
Respuesta de Farro
Thank you for the great review!
Always the best produce and products:)
10 de agosto de 2026
Respuesta de Farro
Thank you very much for the kind review!
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